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Banquet Rewards Mail Expiry date

TrongNovTrongNov Posts: 247 ★★★
in General Discussion
Today, I've been back from a vacation on which I forgot to bring my phone along. My alliance ended the Banquet event with 5.3 million points. I opened the game inbox and saw no banquet rewards mail.
My trip started on Jan 6th and I don't know when the rewards got rolled out. And I 've been in my alliance all the time up till now.
I just watched some youtuber opening their banquet rewards. I just don't understand why big rewards like this have such a short duration of being claimable (1 or 2 days only if I'm being correct on what I saw).
Do you think I can contact support and ask for the missed rewards?

Comments

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    TrongNovTrongNov Posts: 247 ★★★
    MrSakuragi said:

    You can ask, worst they can say is no.

    That sucks but also that is the scenario I expect :D
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    PikoluPikolu Posts: 6,669 Guardian
    Make sure to check your stash first, then ask kabam support if it isn't claimable under the rewards part of the stash.
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    TrongNovTrongNov Posts: 247 ★★★
    Pikolu said:

    Make sure to check your stash first, then ask kabam support if it isn't claimable under the rewards part of the stash.

    Thank you. I just checked and they arent there. i think they expired
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    TrongNovTrongNov Posts: 247 ★★★
    SummonerNR said:

    Rewards came out Jan 6th. And yes, even though Mail Msg might not have lasted more than a few days, the rewards would have still been claimable from STASH for I believe only 7 days.

    So looks like you missed them by a day.

    You could try submitting a Support Ticket. If they can see you have regularly logged in every day BEFORE vacation, then nothing for 8 days, they might give them to you.

    (if just a casual player who regularly skips logging in for days at a time, for those players I doubt they would give in)

    Thank you 🙂
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    SirGamesBondSirGamesBond Posts: 4,218 ★★★★★
    Do update us what happened in the end.
    Mr.Vegabond
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    MrSakuragiMrSakuragi Posts: 3,945 ★★★★★
    Great news!
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    Fit_Fun9329Fit_Fun9329 Posts: 1,833 ★★★★★
    Great response!! Just out of curiosity - where have you been on vacation? :smile: don’t tell me jail
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    TrongNovTrongNov Posts: 247 ★★★
    Fit_Fun9329 said:

    Great response!! Just out of curiosity - where have you been on vacation? :smile: don’t tell me jail

    To a countryside for some refreshing pace :D
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    Fit_Fun9329Fit_Fun9329 Posts: 1,833 ★★★★★
    TrongNov said:

    Fit_Fun9329 said:

    Great response!! Just out of curiosity - where have you been on vacation? :smile: don’t tell me jail

    To a countryside for some refreshing pace :D
    Good to hear mate 😅
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    PikoluPikolu Posts: 6,669 Guardian
    Awesome news! So glad support was able to help you!
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