Guys anyone got the corrected crystals, i contacted support they said
"We understand you have a concern regarding Cavalier Nexus Crystals from Paragon Bundle 2 that had an incorrect drop rate last week.
Any affected players that purchased Paragon Bundle 2 with the incorrect Crystals will be reimbursed with the corrected Crystals through in-game messaging.
Please note that Kabam Support is unable to provide any reimbursement.
Please keep an eye out on the Forum as well as in-game messaging for any further updates.
We appreciate your continued passion and support of Marvel Contest of Champions, so please contact us again if you ever need help."
It's only been a little over a week, Christ. Y'all weren't around when compensation packages or rewards got delayed by multiple weeks huh?
Its not for the rewards, its because they re not giving any answer since one week. We are talking for real money, not for the rewards of AW o BG. Its so diferent.
@Vegeta9001 this is not compensation it's reimbursement/replacement of a commodity we bought due to our need at a certain time... So this shouldn't be delayed, it's not fair to the customer...
To be honest and fair, They should compensate for the delay of reimbursement/replacement of the defective cav with wrong drop rates
If McDonald's gave a burger without a patty in it ... Customer ask for a replacement immediately because they paid for since they are hungry at that given point in time... Will you pay for a burger at breakfast and wait till dinner or couple weeks for replacement..
McDonald's doesn't make it's customer wait more than five minutes to give them a replacement and they even throw in fries and coke as a compensation along with the burger making up for the mishap..
A successful/decent business doesn't delay replacement or reimbursement, they always make up for it by providing their customer a little extra as a compensation plus the replacement for the mishap
I am pretty sure KABAM is gonna give us replacement Along with compensation to make up for the frustration and time lost.. Because that's what a fair business model does
No doubt there is replacement incoming for sure because Jax assured, I'll take his word for it. @""GöD87" Agreed, the timeline is frustrating mate.. Please hold your patience, I am pretty sure KABAM is gonna give us replacement Along with compensation to make up for the frustration and time lost.. Because that's what a fair business model does
Tagging them wont help...Miike was in this thread last night, removed my post and gave me a warning, but left the thread without answering any of the questions. Jax was on also, answering questions about the new card that was not working and he was tryin to solve the BGs problems... We'll get the crystals and/or an answer when they are ready for it and thats it...
… guys seems @Kabam Miike has removed his tag from my post above so I’ve tagged you again … (continues to tag Miike a total of 9 times in this single comment)
Don’t blame Miike for supposedly editing your earlier comment to remove his Tag. You failed to properly do the Tag in the first place in that immediately prior comment.
If someone had edited it out, you'd probably have seen an “edited” mark on your comment. (although I wouldn’t criticize them if they did edit them out this time around for being overly/sarcastically repetitive)
The team has not forgotten about this. They are simply going through the regular process of collecting the data to identify the impacted accounts and setting up to send the correct item.
This is another case of: the last update is the most accurate. We provide updates when we have them; we don't have another update, they are still working on it. Let's assume that's still the case unless told otherwise.
Cuanto mas van a tardar lo de mandarnos los cristales por que lo de agarrar el dinero de las ofertas eso no se buguea nunca eso siempre esta optimizado , y ahora lo de los cristales de la mision secundaria supongo que tengan un tiempo limite para arreglar el problema o es hasta cuando ellos quieran y nuestro dinero gastado que
Comments
"We understand you have a concern regarding Cavalier Nexus Crystals from Paragon Bundle 2 that had an incorrect drop rate last week.
Any affected players that purchased Paragon Bundle 2 with the incorrect Crystals will be reimbursed with the corrected Crystals through in-game messaging.
Please note that Kabam Support is unable to provide any reimbursement.
Please keep an eye out on the Forum as well as in-game messaging for any further updates.
We appreciate your continued passion and support of Marvel Contest of Champions, so please contact us again if you ever need help."
So this shouldn't be delayed, it's not fair to the customer...
To be honest and fair, They should compensate for the delay of reimbursement/replacement of the defective cav with wrong drop rates
If McDonald's gave a burger without a patty in it ... Customer ask for a replacement immediately because they paid for since they are hungry at that given point in time...
Will you pay for a burger at breakfast and wait till dinner or couple weeks for replacement..
McDonald's doesn't make it's customer wait more than five minutes to give them a replacement and they even throw in fries and coke as a compensation along with the burger making up for the mishap..
A successful/decent business doesn't delay replacement or reimbursement, they always make up for it by providing their customer a little extra as a compensation plus the replacement for the mishap
@""GöD87" Agreed, the timeline is frustrating mate..
Please hold your patience, I am pretty sure KABAM is gonna give us replacement Along with compensation to make up for the frustration and time lost.. Because that's what a fair business model does
We'll get the crystals and/or an answer when they are ready for it and thats it...
You failed to properly do the Tag in the first place in that immediately prior comment.
If someone had edited it out, you'd probably have seen an “edited” mark on your comment.
(although I wouldn’t criticize them if they did edit them out this time around for being overly/sarcastically repetitive)
The team has not forgotten about this. They are simply going through the regular process of collecting the data to identify the impacted accounts and setting up to send the correct item.
This is another case of: the last update is the most accurate. We provide updates when we have them; we don't have another update, they are still working on it. Let's assume that's still the case unless told otherwise.
Although, I don’t understand why this has taken so long to sort out. A bit frustrating, to say the least.