Bauble rewards not appeared

135

Comments

  • FurrymoosenFurrymoosen Member Posts: 2,920 ★★★★★
    To everyone saying they got less than what they bought. Did you buy them ALL prior to them correcting the drop rate in the game? It wasn’t broken the entire time. If you bought some early and others later that may be why you are seeing less. It’s possible that you bought less of the crystals with the incorrect drop rate.
  • mik1147mik1147 Member Posts: 21

    Shamal said:




    Lol what is happening?

    I purchased all 15 but just received 4 of them, is it another error??
    Same issue here.
  • Mcca89Mcca89 Member Posts: 77

    Kabam Jax said:

    Will take this to the team.

    Thanks for bringing it to our attention.

    That's everything I baught n I got 1 cav nexus as comp?
  • MidnightfoxMidnightfox Member Posts: 1,233 ★★★
    Ok probably gonna get a warning for this but it needs to be said. What is going on at kabam hq. Wrong featured crystals and drop rates in bubble bauble, missing sa rewards still well over 24 hours out, and now empty compensation messages. On top of that all do the bugs we have dealt with for over 2 years that keep multiplying. When is the game truly going to function right again?
  • BigPoppaCBONEBigPoppaCBONE Member Posts: 2,385 ★★★★★
    edited May 2023
    It's been so long now, and now the featured crystal correction is chucked into the mix and there were empty emails at first. How can we tell what we were actually supposed to get?

    I guess I'll hang back and not open anything until it's sorted with finality.
  • Praveen_Sahul5Praveen_Sahul5 Member Posts: 10

    I bought all 15 and purchased 2 featured crystals but received only 4 cav nexus crystals. Kindly look into it @kabam Jax
  • Mcca89Mcca89 Member Posts: 77
    I'm so lost what's happening here
  • Manup456Manup456 Member Posts: 891 ★★★★
    I got 3 messages in total 2 blank messages and 1 with a featured still no cavs but they will figure it out.
  • Mcca89Mcca89 Member Posts: 77


    Well that 1 cav nexus I received still a big waste of my time 😅
  • iDestroyerZiDestroyerZ Member Posts: 728 ★★★★
    edited May 2023

    So basically i got another feature? No cav crystals so far ._. not sure what is going on here
    @Kabam Jax
  • KyrinMcHKyrinMcH Member Posts: 42

    i bought all 15 cavs and 2 featureds and only got 2
  • PikoluPikolu Member, Guardian Posts: 7,403 Guardian
    The featured compensation isn't from buying the featured crystals. It is compensation for getting the wrong featured crystal in the clear out crystal
  • Mcca89Mcca89 Member Posts: 77




    I actually can't make any sense of it at all 😅
  • iDestroyerZiDestroyerZ Member Posts: 728 ★★★★
    Pikolu said:

    The featured compensation isn't from buying the featured crystals. It is compensation for getting the wrong featured crystal in the clear out crystal

    I know in my case should be 15 cause i bought them all at once
  • BeastDadBeastDad Member Posts: 1,797 ★★★★★

    Pikolu said:

    The featured compensation isn't from buying the featured crystals. It is compensation for getting the wrong featured crystal in the clear out crystal

    I know in my case should be 15 cause i bought them all at once
    Same here, how did I end up with less than 15?
  • Night_RiderNight_Rider Member Posts: 32


    I bought all 15 before the drop rates were adjusted but I only got 4 back?
  • Praveen_Sahul5Praveen_Sahul5 Member Posts: 10
    edited May 2023



    I bought all 15 before the drop rates were adjusted but I only got 4 back?

    Same thing happened with me
  • Manup456Manup456 Member Posts: 891 ★★★★
    I had bought all the featured and cavs and only got the one featured but they seem to be having issues and trying to figure it out hopefully it gets sorted.



  • XdfsXdfs Member Posts: 5
    Hey I haven’t gotten my compensation and I haven’t bought the 10k 6* bugged deal? Any reason to this. Thanks!
  • Warlord_615Warlord_615 Member Posts: 14
    Is this compensation for Paragon People only??
  • iDestroyerZiDestroyerZ Member Posts: 728 ★★★★

    Kabam Jax said:

    Kabam Jax said:

    An explanation here!

    There are two sets of compensation going out (excluding the erroneous, empty message).
    There was a 6-Star Featured Crystal with the wrong drop rates, which we've seen some get.
    Separately, there is the correction to the Nexus Crystals.

    As with everything we send out, it will take time to populate into everyone's account. So just because someone has received them does not mean you need to panic if you haven't.

    So can i claim it without worrying?
    Yes.

    C'mon ._. what did i ever do to you guys :'(

    Apparently kabam felt sorry for my idoom sanduich and actually gave an idoom on the second feature that they send :D thanks
  • MidnightfoxMidnightfox Member Posts: 1,233 ★★★
    I’m still missing my comp too.
  • TheParasiteTheParasite Member Posts: 408 ★★


    Kabam Jax said:

    Kabam Jax said:

    An explanation here!

    There are two sets of compensation going out (excluding the erroneous, empty message).
    There was a 6-Star Featured Crystal with the wrong drop rates, which we've seen some get.
    Separately, there is the correction to the Nexus Crystals.

    As with everything we send out, it will take time to populate into everyone's account. So just because someone has received them does not mean you need to panic if you haven't.

    So can i claim it without worrying?
    Yes.

    C'mon ._. what did i ever do to you guys :'(

    Apparently kabam felt sorry for my idoom sanduich and actually gave an idoom on the second feature that they send :D thanks
    Congrats mate, that’s awesome...
    I could never forget the sandwich
  • TheParasiteTheParasite Member Posts: 408 ★★
    edited May 2023
    Guys, in my view, the compensation which have been given to us is just for the crystals which were purchased when the drop rates were incorrect. Kabam didn’t take time to re-correct them once they came to know about it.. So if the 1/2 of the purchase which have been made when the drop rates are low will end up in only the compensation for those crystals. That is the reason it took time for calculating the things on every account.
    @KabamJax you can correct me in this mate
  • TheParasiteTheParasite Member Posts: 408 ★★

    And
    Kabam Jax said:



    Hmm Jax? Why the compensation is a feature crystal? o.O the whole problem was the drop rates wrong on the 15 paragon crystals that i bought
    Ps: I didn't claim it yet

    I feel that, I can stay with no compensation at all, instead of these kind of nonsense
    So we should keep yours?
    Mate... you can keep it if you wanted to... I haven’t claimed yet
  • SpectSpect Member Posts: 12
    Do thronebreakers get this compensation?
  • TheParasiteTheParasite Member Posts: 408 ★★
    Spect said:

    Do thronebreakers get this compensation?

    I think only bundle 1 was a problem when comes to thronebreaker and kabam took care of it... only paragon players had these issues
  • StuartMcD91StuartMcD91 Member Posts: 4
    Still no updated correction. Just the 6* featured and the blank message as well
  • I_tell_no_tales_1I_tell_no_tales_1 Member Posts: 1,198 ★★★★

    GöD87 said:

    So where’s my featured 6* that everyone else seems to be getting then?

    Good question, where is my featured crystal?
    Good question, Where is my featured crystal?
  • TheParasiteTheParasite Member Posts: 408 ★★

    Still no updated correction. Just the 6* featured and the blank message as well

    Kabam did a quick fix on the crystals once they came to know... so the point is whether the crystal purchased before the fix or after to be valid for the compensation. Only those crystals which was/were bought before the tix have been given out.
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