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Bg rewards are here but unclaimable [merged, w/ info]

NubishBoyNubishBoy Posts: 8 ★
edited June 2023 in General Discussion
Seems that there is a bugged item again, so rewards cant be claimed
Post edited by Kabam Jax on
«13

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    dfmoore26dfmoore26 Posts: 94 ★
    Seeing the same problem here
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    NubishBoyNubishBoy Posts: 8 ★

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    Moha84Moha84 Posts: 103 ★
    I cant claim them too
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    shxmblenshxmblen Posts: 12 ★
    I

    Game won’t allow me to claim the items.
    Im assuming it’s due to the “T1 science” glitched item. Anyone know when I can expect this to be fixed?
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    Pascals001Pascals001 Posts: 126 Guardian
    Same.
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    Double_HelixDouble_Helix Posts: 43 ★
    Same here. Restarting doesn't help. Can't claim from stash or from mail message.
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    2XXTRA2XXTRA Posts: 2 ★
    Same here

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    CsuttonCsutton Posts: 178 ★★
    Kabam Jax said:

    Looking into it, now, folx.

    Standby!

    Thanks sir. Standing by
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    ChovnerChovner Posts: 1,173 ★★★★★
    same issue here
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    Kalex19994Kalex19994 Posts: 6 ★


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    Franchise_7Franchise_7 Posts: 45 ★

    Same thing can’t claim it
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    pikito972pikito972 Posts: 2 ★
    edited June 2023
    A Week?? really
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    NubishBoyNubishBoy Posts: 8 ★
    pikito972 said:

    A Week?? really

    A week is a lot, true, but on the bright side, thanks god it wasnt the alliance one bugged. At least we are free to move
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    Pdubs77Pdubs77 Posts: 34 ★
    A week kinda sucks, but the compensation seems reasonable, thanks for the update
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    Tairique_turay0Tairique_turay0 Posts: 37 ★
    A week is ridiculous. Missing out on a weeks rotation of BG’s rewards will take rank ups a week longer too. 5k tokens isn’t really the right amount of compensation for that.
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    HeadhunterHeadhunter Posts: 15 ★
    Wow a week that we wouldn't be able to buy items in the bg store after it refreshes
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    pikito972pikito972 Posts: 2 ★
    NubishBoy said:

    pikito972 said:

    A Week?? really

    A week is a lot, true, but on the bright side, thanks god it wasnt the alliance one bugged. At least we are free to move
    Fortunately!!
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    Hammy816Hammy816 Posts: 16 ★
    These rewards will enable me to open another 7* champ. A week is really not great, hoping they under promise and over deliver on this.

    I had a suspicion this would be an issue when the rewards didn't look right in season.
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    _Pez__Pez_ Posts: 219 ★★★
    I'm sure like with all bugs they will put contingencies in place to make sure similar things don't happen again and do an announcement in-game so everyone is aware...... Oh wait, they probably won't!
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    ICE.ICE. Posts: 18 ★
    We miss a full week of the store rotation for 5k extra are you kidding me? How does 5k make up for that? Why doesn't this surprise me.
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    CsuttonCsutton Posts: 178 ★★
    Well that’s frustrating. A week seems quite long.
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    Standardman1989Standardman1989 Posts: 540 ★★★
    A week it seems normal to me there are a lot of players after it may be only for those who have not been able to recover their rewards
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    Crom_102Crom_102 Posts: 3 ★
    Poxa a gente vai perder 1 semana da loja bg, e vocês vem com 5k de "pedido de desculpas"?. Por favor resolvam isso logo urgentemente, e de uma compensação a altura. Caso a gente perca mesmo 1 semana de loja. Respeitem mais a gente que já tem anos dentro desse jogo, mesmo com todos os defeitos dele.
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    adegokefuad1adegokefuad1 Posts: 7 ★
    I can’t claim my war loyalty rewards. All 3 reward package after a war ends.
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    CrackcrackCrackcrack Posts: 1
    A week? That sucks.
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    BreezyFreshBreezyFresh Posts: 1
    Same for me. I sent tickets to Kabam. So then once we claim them it will be for 25 k trophy tokens correct!!!

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