Missing Items in Stash [Merged Threads]

Hi ppl ,
For some reason the overflow inventory is empty in my account , Even the T2 Alpha that cant be sold , Anyone else having the same issue ?
Didnt know where to report this hence posting here

Comments

IamNorton

5k iso
Revives potions alfa t1
Everything gone ... KABAM FIX THIS

So you can just do a quest that would put an item in storage and it gives you everything back stop crying

Goofballanatot

Yea as soon as I added to my stash again it all came back too. I was able to screen shot it this time so I don’t lose anything

IamNorton

Oh no KABAM you messed up again, please fix it and hopefully the correct amount of resources will be returned! Because if they have a problem with returning the content, it will be the biggest problem KABAM has had.

Do 1 quest that gives an item that puts it in storage and you get everything back it's a visual bug stop crying

FrankWhite

**Temporary fix**

Open a PHC and the stash is back till you restart the game

Crine60

5k iso
Revives potions alfa t1
Everything gone ... KABAM FIX THIS
So you can just do a quest that would put an item in storage and it gives you everything back stop crying

If you restart it disappears again.

asram

Open one crystal. I did that and everything appeared again
I opened 10 crystals and the new excess show up in the stash, but my old stash is still gone.

Restarted again, and now my stash is empty again.

unknown

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Drago_von_Drago

Open one crystal. I did that and everything appeared again
I opened 10 crystals and the new excess show up in the stash, but my old stash is still gone.

Try opening a 3* crystal to get some iso from a dupe. That has worked for me several times now but my stash disappears every time I restart the game.

The fact that it all comes back gives me hope that it’s not all lost but the lack of update makes me wonder what is going on. Hopefully they think they are close to a fix and are waiting for the fix before they post.

MikeHancho31

5k iso
Revives potions alfa t1
Everything gone ... KABAM FIX THIS
So you can just do a quest that would put an item in storage and it gives you everything back stop crying

Yeah, that doesn't work.

Kabam Miike

Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.

I will have more information for you as soon as I can get it.

MikeHancho31

**Temporary fix**

Open a PHC and the stash is back till you restart the game

Nope, just did that and opened up some 4 hour crystals, reset my game and nothing.

runtru1

Hey...long time player. I have a stash of over 1k catalysts, ISOs, items etc. I logged in today and everything is gone!

I was even rewarded 2 ISOs at login and they showed up as the only 2 things in my stash. I, obviously, panicked and reset the game. Again, my stash was empty including those 2 ISOs.

Note: this is not an item expiration issue...I play often (multiple times a day) and watch those often.

Has this happened to anyone? I've spent a lot of money on MCOC and this is pretty disheartening.

DrZola

Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.

I will have more information for you as soon as I can get it.

How will you know how much we had before it disappeared?

Dr. Zola

yitfout_1

I have also lost my entire Stash today.

Beyond frustrating.
1,000s of items gone.

Sent KABAM Support a concerning email , waiting to hear back.

... & today is a Level Up.

SMH.

ILLUSION8

Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.

I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?

Dr. Zola

The data is still within the game as many players including myself have had the stash reappear before going again. This the info is still there.

FabiusBR

Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.

I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?

Dr. Zola

And even if items are restored, how will we know what has expired while waiting on a fix? I went into the game earlier to use an energy refill and other items getting ready to expire and they are all gone.

KoiBoy18

Also need to account for items that expire when the overflow is missing

Kabam Miike

Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.

I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?

Dr. Zola

The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.

unknown

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Osfan8

Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.

I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?

Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.

I’m trying to finish the last 5 repetitive paths of the paragon quest. I just used boosts. Now I don’t know which revives to use first since I don’t know which are expiring first. Suggestions?

GFactor

Same here, don’t know if I should be relieved that I’m not the only one.😳

Lestat2499

What about the stuff that expires while this is happening. We would have used it or sold it. But if we don’t know it’s about to expire or can’t see that it is. It will just be gone.

Badah

Another day, another bug… no one gets fired there? with all the money that Kabam makes, can’t they hire professionals to develop/maintain the game? It looks like it is done by teenagers using ChatGPT to code…

RC51

Just adding to the confirmation pile: everything is gone from Inventory and Stash for myself and several alliance-mates.

ahmynuts

Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.

I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?

Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
I’m trying to finish the last 5 repetitive paths of the paragon quest. I just used boosts. Now I don’t know which revives to use first since I don’t know which are expiring first. Suggestions?

Patience

Osfan8

I guess I let the boosts expire.

GFactor

Found the fix. Pop a crystal to reveal your stash again. Don’t spin but pop anything

Thanks, this worked for me!🙃

winterthur

Hey all, sorry for the late reply. I've been following along with the team, and we are aware of this issue and are working to fix it ASAP.

I will have more information for you as soon as I can get it.
How will you know how much we had before it disappeared?

Dr. Zola
The items don't physically exist in your account, stash, or device. All of that data still exists on the server, which is where it always is. The issue is that there is a problem accessing that information right now.
I’m trying to finish the last 5 repetitive paths of the paragon quest. I just used boosts. Now I don’t know which revives to use first since I don’t know which are expiring first. Suggestions?

Open a crystal. You should see the stash restored.

1199345

That works until you close out/restart the game

Csutton

Same entire stash of cats, iso, items and unclaimed rewards gone