'Solitaire Win' graphical issue [official comms]

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Comments

  • Kabam JaxKabam Jax Member, Moderator Posts: 1,718 ★★★★★
    Seeing a handful of new reports here - please make sure to read the entire thread.

    There are solutions posted and additional details added by fellow Summoners. Thank you to those helping!
  • djquudjquu Member Posts: 8 ★
    Steps taken:
    -uninstall MCOC
    -settings > apps > google play store > storage > clear data+cache
    -find MCOC in Play Store, scroll down, Leave beta (unless you already got out, then it says Join)
    -install MCOC

    Worked for me (finally!), Galaxy 20+, Android12
  • Banshee_KLXBanshee_KLX Member Posts: 7 ★
    Happens in every quest i go into ...i have uninstalled the game and reinstalled it
    and it still bugs out


  • ZeeroFearZeeroFear Member Posts: 5
    Director said:

    Kabam Jax said:

    Hey everyone!

    The game team has found a pattern in these reports - All impacted accounts are a part of a Google Beta build.

    The belief is that Summoners may have opted into this at some point, and the Google Store kept them in the same category indefinitely, and this is causing some issues.

    So, the recommended course of action for anyone experiencing this is:
    Navigate to your google store, and "Leave" the beta build.


    Then, you will need to uninstall the beta build and download the current build of the game!

    The team is confident this should resolve this issue!

    Thank you, again, for your patience as we investigated this issue!

    Tried that but didn't work. After Clicking on the Leave Beta Program it says
    "Can't remove you from the Beta Program"
    Then re-installed the game and the issue is still there.
    Yes I also try to leave beta version but cant success ...still screen issue after reinstalling.
  • FrostGiantLordFrostGiantLord Member Posts: 2,057 ★★★★
    Charlie21540 said:





    I gave up the devil's lettuce years ago... so it's not me tripping.

    BWCV got the whole Avengers behind her 💀
  • jordanmilkywayjordanmilkyway Member Posts: 2 ★
    Also had this issue since update on an s23 ultra running android 14.

    I finally got it to work.

    Uninstall MCOC, Clear google play store cache, leave beta program, reinstall. Don't pay attention to the unable to leave error.
  • Decon16Decon16 Member Posts: 2
    Mines doing the same Google pixel pro 6 tried....fixes and still the same
  • Decon16Decon16 Member Posts: 2
    Google pixel pro 6
  • SareloSarelo Member Posts: 1


    I also have the same issue.
    My device name is Samsun s20 plus 5G
    Happens for all content with a map system.
    Please whats the solution
  • Real_Madrid_76_2Real_Madrid_76_2 Member Posts: 3,560 ★★★★★
    FrostGiantLord said:

    Charlie21540 said:





    I gave up the devil's lettuce years ago... so it's not me tripping.

    BWCV got the whole Avengers behind her 💀
    Nah the multiverse is too real on this
  • OttawaOttawa Member Posts: 3 ★
    None of these solutions have fixed my issue
  • Mystiqu3Azaz3LMystiqu3Azaz3L Member Posts: 1
    Having this issue and it is completely ruining the game for me. Cannot play at all because you can't tell for sure which paths are taken. I have tried every possible solution here and nothing works. I also cannot leave the Beta it won't allow me too.

    I have a Google Pixel 6
  • CerebroXXCerebroXX Member Posts: 2 ★
    Same problem. Impossible to play like this.

    I have an Android, Pixel 6a to be exact. Nothin seems to be working!!

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