Valentine's Calendar - "Missed" Days [official comms, under investigation]

SummonerNR · February 14

Page rollover here. In case new people hadn’t seen Jax's comment..

Jimajohn · February 14

My ult accounts Jnuba has missed all of it apparently
I last went on this account probably about a month ago

LoboTunga · February 14

Kabam Jax said:
Okay. The game team is chasing down this issue.

Right now it seems to be correlated to how long it has been since you last logged into the account.

We are early in the investigation stages, but we'll update as we have more information. (please keep in mind timezones)

i dont have valentine calendar. Lobo.Tunga my acc

SIlverProfessor · February 14

I have the same problem with my alt account too. It says I missed the entire calendar.

OldManHop · February 14

Sounds like it's using the February calendar to determine days missed before they've happened.

Somebody haphazardly used copy/paste without thinking it through.

Adevati · February 14

All of my 26 alt accounts (yeah don’t judge me) have this issue. Main paragon account is fine.

All are UC. All have not logged in for the past 26 days. Calendar is completely “Missed”.

RoddyRodster77 · February 14

i have the same issue except it’s one alt not 26

Avnish · February 14

Somehow this game is traveling through time in some regions and automatically claiming the future reward 😂😂

MeredithRose · February 15

Mine too!

MeredithRose · February 15

Cursespawn · February 15

I had 3 accounts and all three had issues

Bezzitle · February 15

I updated the game and now the calendar isn’t showing on my affected account

Bezzitle · February 15

Wu_Bangerz23 · February 15

DrZola said:

Kabam Jax said:

HulkbusterN1 said:

Oakenshield said:
Maybe a bug depending on where you are in the world/timezone? Worked OK for me.
I have 2 accounts and this bug affects only my alt account, on main it’s OK
Rules that out.

Those impacted: What progression level are you? I see one Paragon...
I think you are onto the issue. I have an alt that’s been inactive for a couple of weeks. That alt—currently Cavalier—shows the first nine days missed.

Location is Eastern US.

Dr. Zola

EDIT: Different alt hadn’t logged in for a day. Day one missed for it.

I'm Paragon.....my son's Paragon....both log in daily...live in same house....mine was fine....his wasnt

Wu_Bangerz23 · February 15

OldManHop said:
Sounds like it's using the February calendar to determine days missed before they've happened.

Somebody haphazardly used copy/paste without thinking it through.

This is first thing that makes full proof sense as my son and my account have one who got. One who didn't.....he missed 2-3 days of calendar last month. I didn't. Seems legit

Serpent_King98 · February 15

I just updated my game and now my alts calendar is gone

11Gremlin · February 15

First 2 days still says missed after update and alt account calander is gone.
This is not a fix removing the calander you should have just restarted the calander.

DrZola · February 15

I have one account that now has had its calendar “fixed” while a different one still shows missing days.

Any tips on how to remedy this?

Dr. Zola

DrZola · February 15

Wu_Bangerz23 said:

DrZola said:

Kabam Jax said:

HulkbusterN1 said:

Oakenshield said:
Maybe a bug depending on where you are in the world/timezone? Worked OK for me.
I have 2 accounts and this bug affects only my alt account, on main it’s OK
Rules that out.

Those impacted: What progression level are you? I see one Paragon...
I think you are onto the issue. I have an alt that’s been inactive for a couple of weeks. That alt—currently Cavalier—shows the first nine days missed.

Location is Eastern US.

Dr. Zola

EDIT: Different alt hadn’t logged in for a day. Day one missed for it.
I'm Paragon.....my son's Paragon....both log in daily...live in same house....mine was fine....his wasnt

So much for my theory then!

Dr. Zola

Adevati · February 15

All of my alts now have no calendar at all. No tab for it.

11Gremlin · February 15

Can we get a response from one of the mods so we know what's going on here because nothing has been fixed.

SummonerNR · February 15

11Gremlin said:
Can we get a response from one of the mods so we know what's going on here because nothing has been fixed.

Still under investigation.
No new info available to give yet, thus no new updated info yet.

And HotFix was not for this issue.

Ibims1alpi · February 15

My 2 acc
name: Hog Rider lvl 1

Kabam Jax · February 15

For those experiencing missed days, this issue will be resolved after the conclusion of the calendar.

There isn't a way for us to fix this while the calendar is still live. Therefore, once the calendar concludes, we will be send the missing items to impacted accounts.

You do not need to send a support ticket, we will use the power of data.

Thank you for your patience.

Supercaptain18 · February 15

So if we don’t have a calendar at all do we still need to log in every day for the rewards?

Silhouette1742 · February 15

Mine is doing the same thing. I last logged last wednesday and the calendar made me miss days 1-6

2347 · February 18

after last update the Valentine calendar is gone and only response from support is to search this thread

AcidBurn404 · February 18

Kabam Jax said:
For those experiencing missed days, this issue will be resolved after the conclusion of the calendar.

There isn't a way for us to fix this while the calendar is still live. Therefore, once the calendar concludes, we will be send the missing items to impacted accounts.

You do not need to send a support ticket, we will use the power of data.

Thank you for your patience.

Just wondering if there is an extra compensation for this, if there is, what will it be?

Krish121 · March 1

@Kabam Jax any update on the calendar missing rewards I did not see the valentine calendar at all as it’s been a while since I logged on in the game will we still be getting the rewards

Valentine's Calendar - "Missed" Days [official comms, under investigation]

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