Champion disapeared from my roster

SuelGames · May 5

I play this game for 9 years and ive never had this absurd happening to me, however, ive seen some ppl say that actually has already happened to them, anyone else had this?

My first 7* tech pull was Shuri, so for that i never ranked my 6* version of her, even tough i barely used her at all. I ve binded a relic to her not long after i pulled her, but this week i went to reoganize all my tech relics, cause i pulled a new one, and when i unbinded the relic from Shuri, i couldnt find her anymore, i looked and it shows her on the champions tab as "not owned" champs, like WTF, i literally just had a relic in her 10 seconds ago.

I checked 2 months old print screens of roster when i switched allies and she was definetely not there, but champs i pulled after her, were. So HOW TF did i still have a relic binded to her and where TF did my 7* Shuri go??!?!

Ive opened a support ticket but they want the exact date i pulled her or print screens of the roster showing her, but i dont have neither, cause who tf keeps track of the date of every champ u pull?? Ive 25 7* champs ffs, also i only print screen my champs when i switch allies and the new leader asks to do so, which is very rare since i dont usually trade allies.

I mean ffs dont they have record of her in my roster? Im not a game designer but it should have a code or something, i had a relic on her like just now ffs, stop stealing my 7* hard earned F2P champs ffs!!! This is just theft from Kabam!

MarvelNoob · May 5

Have you tried restarting your game? I've never heard of Champions leaving people's accounts other than in very special cases

Xguard77 · May 5

any chance you have her locked in a quest or AW (including Defense)? Pretty sure champs won't appear for binding when that's the case

SuelGames · May 6

I have tried restarting multiple times, and yes ive never seen that before as well in 9 years playing this. Whats crazier about this is that she was technally missing alrrady, but i still had a relic binded her, so i only "lost" her for good when i clicked in unbind.

Im searching everywhere here for any evidence of her in my roster but unfortunally i dont switch allies often, so i dont have many screenshots of my account.

This sucks cause support got back to me saying they dont have the "tools" to search for her in my account. So basically im screwed cause i dont have anything except ingame coding to support my claim. They ll just call me a liar and thats it, one 7* star champ thrown in the trash.

I recommend yall start screenshooting all urs high lvl pulls just in case, so u dont end up like me

Gamer · May 6

SuelGames said:
I have tried restarting multiple times, and yes ive never seen that before as well in 9 years playing this. Whats crazier about this is that she was technally missing alrrady, but i still had a relic binded her, so i only "lost" her for good when i clicked in unbind.

Im searching everywhere here for any evidence of her in my roster but unfortunally i dont switch allies often, so i dont have many screenshots of my account.

This sucks cause support got back to me saying they dont have the "tools" to search for her in my account. So basically im screwed cause i dont have anything except ingame coding to support my claim. They ll just call me a liar and thats it, one 7* star champ thrown in the trash.

I recommend yall start screenshooting all urs high lvl pulls just in case, so u dont end up like me

Show pictures of you champions as a 7 star all of them regardless so we can se and not one the relice she might be in war or something

EgretM4 · May 6

You have screenshots two months old showing you did NOT have her. But you swear you did at some point. You probably just had a relic attached to the 6* and misremembered what you had. Your own screen shotted evidence proves you didn’t have her ever.

MarvelNoob · May 6

A player saying that they've played for 9 years twice in the same post generally means they haven't.

I know this doesn't add to the discussion, but it's still funny

Shock29 · May 6

Do you have multiple accounts? Could this be a simple mix up between two alternate accounts?

Demonzfyre · May 6

This is my revenge for what you said about me in the other thread.

Cat_Murdock · May 7

Shock29 said:
Do you have multiple accounts? Could this be a simple mix up between two alternate accounts?

This happened to me, also with Shuri. I was so convinced I had pulled a six star Shuri on my main account, for several months. Went to use her one day, but surprise she wasn’t there. I had forgotten it was my alt she was pulled on 😭

klobberintyme · May 7

You can tell support the last time/ date you used your champ in a quest, their logs capture that info, but it has to be time specific to make life easier. Transactional gamelogs are dense.

peixemacaco · May 7

Cat_Murdock said:

Shock29 said:
Do you have multiple accounts? Could this be a simple mix up between two alternate accounts?
This happened to me, also with Shuri. I was so convinced I had pulled a six star Shuri on my main account, for several months. Went to use her one day, but surprise she wasn’t there. I had forgotten it was my alt she was pulled on 😭

This may be what happened to you👆

Aomine_Daiki10 · May 7

Shuri wants her relic back I guess.

laserjohn26 · May 7

MarvelNoob said:
A player saying that they've played for 9 years twice in the same post generally means they haven't.

I know this doesn't add to the discussion, but it's still funny

That's incorrect. It means 100% they haven't.

SuelGames · May 7

EgretM4 said:
You have screenshots two months old showing you did NOT have her. But you swear you did at some point. You probably just had a relic attached to the 6* and misremembered what you had. Your own screen shotted evidence proves you didn’t have her ever.

As far as i know, 7* have purple border.. and all my other tech champs suck, why would i bind a relic to Rocket or Warmachine? Its a total waste. Its ok, you dont have to believe me, i wouldnt if i was in your position, its tough without any proof, so i just say this: screenshot your pulls eventually, just in case, trust me. 9 years and ive never had anything like this before.. until now

SuelGames · May 7

MarvelNoob said:
A player saying that they've played for 9 years twice in the same post generally means they haven't.

I know this doesn't add to the discussion, but it's still funny

I started May, 24th, 2015, had to gather that cause support asked to verify my acc, 5.6m rating, but sure keep trolling XD

And no i dont have other accounts, only one just takes enough of my time already

but thanks everyone else for the response

OldManHop · May 8

Champion disapeared from my roster

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