Negative red units for no reason
Skk_gets_Kabammed96
Member Posts: 3 ★
I have been suspended for a "suspicious purchase" and violating Terms of Conducts 10 and 15, however, I have not purchased anything at all. I tried contacting Kabam support but they just didn't wanna help.
4
Comments
Either the person whose payment details that actually was disputed the charges, or asked for a refund.
(or is “shared” in the family, one owner cancelled it without checking with partner/children/etc whether it was an actual purchase.
Or, similarly, if you say you never made a purchase, that someone else went on your device to play the game and made the purchase without you knowing they purchased anything.
Or payment details were actually “invalid” or otherwise recognized as fraudulent, etc, and Google/Apple cancelled the transaction themselves afterward.
too many people that did do it say they didn't.
☠️
Such suspensions being with errors are statistically incredibly low to occur.
1. Open Google Play app
2. Click on 3 dots icon in upper right corner
3. Choose payments and subscriptions
4. Choose budget and payment
Im sure Apple has a similar feature..,don't know about Xolla
That is literally the only way to have negative units put on your account. There isn't some algorithm or cheat bot making a mistake here.
I know you want to hate Kabam sooooo bad and it shows from your comments in the past but this is 100% on OP. I don't know why you're defending them so hard.
Glossed over the original mention of ToC, because they said NEGATIVE UNITS (thought it was only Negative Units that was the issue).
But they also said SUSPENDED (so, Banned ???) because of suspicious purchase *AND* violating ToC #’s 10 +15.
Might be something like trying to use a fraudulent payment card #, etc.
Or hired a Merc to do content for them, and the Merc tried to put thru a purchase with something like a stolen credit card (or Play Card) info ??
Or hacked into user info to try and purchase something for THIS account by using payment details of some other player ??
Or like you said, the timing of refund made it seem like it was from earlier. Similar to how Purchases themselves are sometimes grouped together.
Like some other person here recently, saw a purchase in their card. Said they didn’t do a purchase that day, so asked for refund. Didn’t realize until later that the “new” purchase was actually from some days earlier WHEN THEY DID make a purchase. And got negative units for it (rightfully so).
just saying...
its like saying mcdonalds is bad at what they do.
like their food or not, but its pretty obvious they know what they are doing.
Also in my view Mcdonald itself (not the franchise) business isn't about food but properties