This bug has cost me 300

LordDarkslyerLordDarkslyer Member Posts: 9 ★
in Bugs and Known Issues
Whenever I start a fight sometimes my game just crashes and when I log back into the game the champion with which I attempted to start the fight loses half of their current health. If my champion has 100% HP then my HP would of down to 50% and if my starting hp was 50% then my hip would go down to 25%. If this bug happens in one of the areas where I can just hop back into the fight immediately after the game loads then my champ doesn’t lose any health, like story content. In incursions and AQ though, that isn’t an option. Before writing this I was in a sector 6 incursions run with my 5* herc 6* cgr and 5* silk with tide of combat. I attempted to start the fight with my herc who had exactly 36 hp. Not 36% hp, just 36hp. Then when my game crashed instead of finding my herc with 18hp my herc was dead. I think that this happened cuz 18hp is less than 1% and the game just rounded down to 0%. It didn’t do that with 36hp cuz I had finished the previous fight with that much hp and the game has to show something so it shows 1%. Anyway I lost the 300 units I spent on this run since silk and cgr had already died. What should I do and should I even expect any compensation?

Comments

  • ahmynutsahmynuts Member Posts: 7,589 ★★★★★
    LordDarkslyer said:

    What should I do

    Learn about line spacing.
  • WayWorn2525WayWorn2525 Member Posts: 996 ★★★
    LordDarkslyer said:

    Whenever I start a fight sometimes my game just crashes and when I log back into the game the champion with which I attempted to start the fight loses half of their current health. If my champion has 100% HP then my HP would of down to 50% and if my starting hp was 50% then my hip would go down to 25%. If this bug happens in one of the areas where I can just hop back into the fight immediately after the game loads then my champ doesn’t lose any health, like story content. In incursions and AQ though, that isn’t an option. Before writing this I was in a sector 6 incursions run with my 5* herc 6* cgr and 5* silk with tide of combat. I attempted to start the fight with my herc who had exactly 36 hp. Not 36% hp, just 36hp. Then when my game crashed instead of finding my herc with 18hp my herc was dead. I think that this happened cuz 18hp is less than 1% and the game just rounded down to 0%. It didn’t do that with 36hp cuz I had finished the previous fight with that much hp and the game has to show something so it shows 1%. Anyway I lost the 300 units I spent on this run since silk and cgr had already died. What should I do and should I even expect any compensation?

    This has been a major problem dealing with server loads I believe, all you can do is restart the game every now and then. I restart the game every 4 fights in AQ, AW, and incursions, just to avoid crashes. It's been successful but tedious. For compensation, "What is compensation in game crashes?". It's nonexistent to a point, it's not even worth mentioning in the same line.
  • willrun4adonutwillrun4adonut Member Posts: 4,616 ★★★★★
    edited September 16
    LordDarkslyer said:

    Whenever I start a fight sometimes my game just crashes and when I log back into the game the champion with which I attempted to start the fight loses half of their current health. If my champion has 100% HP then my HP would of down to 50% and if my starting hp was 50% then my hip would go down to 25%. If this bug happens in one of the areas where I can just hop back into the fight immediately after the game loads then my champ doesn’t lose any health, like story content. In incursions and AQ though, that isn’t an option. Before writing this I was in a sector 6 incursions run with my 5* herc 6* cgr and 5* silk with tide of combat. I attempted to start the fight with my herc who had exactly 36 hp. Not 36% hp, just 36hp. Then when my game crashed instead of finding my herc with 18hp my herc was dead. I think that this happened cuz 18hp is less than 1% and the game just rounded down to 0%. It didn’t do that with 36hp cuz I had finished the previous fight with that much hp and the game has to show something so it shows 1%. Anyway I lost the 300 units I spent on this run since silk and cgr had already died. What should I do and should I even expect any compensation?

    They did this to stop people abusing the constant restarting with Herc and Corvus. If you're health is below 5% and you restart (or get kicked out as it can't tell the difference), it counts as a your champion getting ko'd. It's been like this for awhile. No comp is coming.
  • captain_rogerscaptain_rogers Member Posts: 9,620 ★★★★★
    The restart won't work on timed modes, like incursions. It only works in questing, with a 50/50 chance
  • Rachel_OskarRachel_Oskar Member Posts: 6 ★
    Pretty sure it's your phone and not having enough memory. This used to happen to me all the time. I upgraded my phone last year and now it almost never happens.
  • LordDarkslyerLordDarkslyer Member Posts: 9 ★
    Thanks yall. I think @Rachel_Oskar is because my iPad is pretty old. I’ll just restart my game regularly I suppose. Though I am confused a bit by willrun4adonut’s message. Is this a game mechanic that they implemented consciously or a bug? Looks like a bug to me since I can’t even see Kabam doing this
  • TerraTerra Member Posts: 8,449 ★★★★★
    LordDarkslyer said:

    Thanks yall. I think @Rachel_Oskar is because my iPad is pretty old. I’ll just restart my game regularly I suppose. Though I am confused a bit by willrun4adonut’s message. Is this a game mechanic that they implemented consciously or a bug? Looks like a bug to me since I can’t even see Kabam doing this

    Conscious one.
    To stop constant restarting of a fight with champions who have cheat death abilities.
  • willrun4adonutwillrun4adonut Member Posts: 4,616 ★★★★★
    LordDarkslyer said:

    Thanks yall. I think @Rachel_Oskar is because my iPad is pretty old. I’ll just restart my game regularly I suppose. Though I am confused a bit by willrun4adonut’s message. Is this a game mechanic that they implemented consciously or a bug? Looks like a bug to me since I can’t even see Kabam doing this

    On purpose. You could never die not ever need revives with corvus or Herc. You could just pause the game and wait for the timer to run out before your immortality or charges fell off.
  • LordDarkslyerLordDarkslyer Member Posts: 9 ★
    I meant to say @Rachel_Oskar is correct in the last message
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