Missing Items from purchase

Jseakin81Jseakin81 Member Posts: 26 ★
in General Discussion
I purchased 2 of the Tony stark briefcases and it appears as though I received everything except the 15,000 7* shards. If someone can correct this that would be great. Thanks in advance

Comments

  • atifmfcatifmfc Member Posts: 6 ★
    edited November 29
    Same here. Instead of 7500 7*shards, I got 1500 total shards. It happened twice
  • FurrymoosenFurrymoosen Member Posts: 4,599 ★★★★★
    Did you try restarting the game? I had a weird thing happen where I pulled 7* Domino twice, initial and first time dupe, in the same crystal pop. When I went to my champs she was unduped. Restarted the game and it was fine.
  • atifmfcatifmfc Member Posts: 6 ★
    Yes I did. No help
  • ArifuteraArifutera Member Posts: 218 ★★★
    Same here
    I didn't get the 7star shards
  • BashlordBashlord Member Posts: 223 ★★
    Same with me
    I recieved 1500 Titan shard instead of 7500 7* shards

    Seems like shards are interchanged in Tony Stark and Star Lord Offer

    In Star Lord offer from webstore, user's are getting 7* shards but offer shows titan shards
  • Jseakin81Jseakin81 Member Posts: 26 ★
    Furrymoosen said:

    Did you try restarting the game? I had a weird thing happen where I pulled 7* Domino twice, initial and first time dupe, in the same crystal pop. When I went to my champs she was unduped. Restarted the game and it was fine.

    I restarted a couple of times but unfortunately it didn’t resolve it
  • FurrymoosenFurrymoosen Member Posts: 4,599 ★★★★★
    To everyone experiencing an issue, make sure you submit a ticket to Kabam support. The support team handles these things, not the forum team.
  • EBG78EBG78 Member Posts: 135 ★★
    Jseakin81 said:

    I purchased 2 of the Tony stark briefcases and it appears as though I received everything except the 15,000 7* shards. If someone can correct this that would be great. Thanks in advance

    Same here.
  • Lil_chril69Lil_chril69 Member Posts: 3
    Also happened for me, i have submitted a ticket to kabam, hopefully they can figure it out soon cause i am afraid of opening anything until it is resolved lol
  • SummonerNRSummonerNR Member, Guardian Posts: 13,219 Guardian

    https://forums.playcontestofchampions.com/en/discussion/381994/wrong-item-in-black-friday-bundle#latest

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