Negative red units after refund of Supreme Growith Bundle

ExljainRetiredExljainRetired Member Posts: 2
in Bugs and Known Issues
I requested a refund for the Supreme Growth Bundle as it didn't award units. Now my content credit score is -30$. Only way for me to move forward is to give back the 30$ to kabam for no reason. Can this be fixed?

Comments

  • DemonzfyreDemonzfyre Member Posts: 22,238 ★★★★★
    You should have requested through Kabam.
  • ExljainRetiredExljainRetired Member Posts: 2
    So now there is no way to use my account without paying 30$ to kabam?
  • LordSmasherLordSmasher Member Posts: 1,604 ★★★★★
    ExljainRetired said:

    So now there is no way to use my account without paying 30$ to kabam?

    You took your money back without handing back your purchase. Contact kabam support
  • DemonzfyreDemonzfyre Member Posts: 22,238 ★★★★★
    ExljainRetired said:

    So now there is no way to use my account without paying 30$ to kabam?

    You can use your account all you want. You can't buy anything with real money until you fix the red units. You asked for a refund incorrectly. If you asked from Apple or Google, they can't remove the items in-game. So essentially what happened is you got a refund and kept the items.

    There's a whole section on the Kabam support page. It sucks to learn a lesson this way but there ya go.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,160 Guardian
    You still have the purchase you made. It is still in place on your account.

    Problem is that you didn’t realize the purchase was for 10,000 Units (I assume this is the one) that only come a portion at a time, as you **SLOWLY** reach higher (new) Summoner Levels (from 60 to 70), which would take a couple of years to fully achieve.

    So, you have to give Kabam back their money that you got refunded back to you.

    Then you will be back *EVEN*.

    Now, whether you want to ask Kabam directly for a refund of that purchase, since you didn’t know what the purchase was really for, and that it wasn’t an instant 10,000 Units. You can go thru Support directly to try to do that.
  • captain_rogerscaptain_rogers Member Posts: 10,012 ★★★★★
    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?
  • SummonerNRSummonerNR Member, Guardian Posts: 13,160 Guardian
    captain_rogers said:

    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?

    But because the Units become “negative”, you can not spend units, and (I believe) can’t even earn them from quests, DSE, arena, etc (probably not even accumulating in the background to become available once you pay off your debt)

    But, yes you can still “Play”, but that would be taking “ftp” to a whole ‘nother level, lol.
  • ahmynutsahmynuts Member Posts: 7,718 ★★★★★
    SummonerNR said:

    captain_rogers said:

    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?

    But because the Units become “negative”, you can not spend units, and (I believe) can’t even earn them from quests, DSE, arena, etc (probably not even accumulating in the background to become available once you pay off your debt)

    But, yes you can still “Play”, but that would be taking “ftp” to a whole ‘nother level, lol.
    I think it also locks you from all tje other stores but I don't remember
  • BringPopcornBringPopcorn Member Posts: 5,671 ★★★★★
    edited December 13
    captain_rogers said:

    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?

    You can, but you can never use your units ever again... Can't ever buy a revive, HP pot or anything at all with units.
    Can't participate on banquet, CM, 4th unit deals...
  • DemonzfyreDemonzfyre Member Posts: 22,238 ★★★★★
    SummonerNR said:

    captain_rogers said:

    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?

    But because the Units become “negative”, you can not spend units, and (I believe) can’t even earn them from quests, DSE, arena, etc (probably not even accumulating in the background to become available once you pay off your debt)

    But, yes you can still “Play”, but that would be taking “ftp” to a whole ‘nother level, lol.
    I think you can earn units from places but it doesn't apply to the balance and you don't have access to regular units.
  • GhostboytjieGhostboytjie Member Posts: 2,414 ★★★★★
    captain_rogers said:

    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?

    We you can buy 5 odins. That is 15k units. Convert 15k units into revives. That is 375 revives. Then refund 5 odins :O
  • MrKillaChrisMrKillaChris Member Posts: 166 ★
    SummonerNR said:

    captain_rogers said:

    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?

    But because the Units become “negative”, you can not spend units, and (I believe) can’t even earn them from quests, DSE, arena, etc (probably not even accumulating in the background to become available once you pay off your debt)

    But, yes you can still “Play”, but that would be taking “ftp” to a whole ‘nother level, lol.
    Lol nobody giving you props for that K&P joke...
  • 404Tired404Tired Member Posts: 13 ★
    Ghostboytjie said:

    captain_rogers said:

    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?

    We you can buy 5 odins. That is 15k units. Convert 15k units into revives. That is 375 revives. Then refund 5 odins :O
    captain_rogers said:

    Ok so can I make one big purchase (Let's say buying a odin), get a refund via playstore, and got completely ftp again with no downsides? Is this legit or will I get banned for doing this intentionally (I'm asking serious). also how negative unit work?


    Except kabam also tends to perm ban accounts who abuse the chargeback function. So be warned..
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