I got permanent banned for no reason

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Comments

  • Sw0rdMasterSw0rdMaster Member Posts: 1,814 ★★★★
    Playing on 2 devices shouldn't be an issue.

    I recently bought a new phone which was connected on another provider. I had the game open on both phones for afew days as I slowly migrate everything over and had no issues.
  • BendyBendy Member Posts: 7,562 ★★★★★

    smdam38 said:

    I think this might be legit ban that shouldn’t have been.

    Unfortunately nobody here can help.
    We need support.
    Have you put in a ticket?

    I'm sorry, I've read this like 30 times. How can a ban be legit but shouldn't have happened?
    I think he means it being incorrectly banned
  • smdam38smdam38 Member Posts: 1,645 ★★★
    Exactly what I mean.
    Why would you 30 times?

    I think this is a bad one.
    Which will happen.

    We won’t hear about those though.
  • ShrodinbergShrodinberg Member Posts: 47
    And if you're a ten year player, you should know it can't get you banned, unless playing from the same phone since ten years ?🤔😐
  • smdam38smdam38 Member Posts: 1,645 ★★★
    Fine with that.
    Have also defended those that didn’t cheat and those go away quickly.

    It’s not your job to investigate. Report and move on.

    We betting on this one?
  • JESUSCHRISTJESUSCHRIST Member Posts: 235 ★★
    There's a popular practice among alliances whereby they pass their account login details to another alliance member/friend and login happens across the planet
    The algorithm picks it up and banned the account
  • JESUSCHRISTJESUSCHRIST Member Posts: 235 ★★
    The game tracks your geographic location, you know right
    Go to ranking and you can see where you rank in your country
    I'm 160+ in my country
    If you zipped across the planet multiple times like Superman den it's red flagged
  • smdam38smdam38 Member Posts: 1,645 ★★★
    Kabam CAN see the data but don’t really look at it.
    They also pay a company to AI the data which is not 100% accurate.

    AI is still garbage/great. It’s definitely not in a place for large businesses to be using it for things like this.
  • dee_jay5dee_jay5 Member Posts: 75
    I think changing device is not the problem here. I myself play on both iPad and an Android phone without any issue. There could be more to this story.
  • JESUSCHRISTJESUSCHRIST Member Posts: 235 ★★
    Another illegal act is credit card fraud, buying units cheaply from third parties who used stolen credit card details
    Visa and MasterCard are very efficient in this, once communicated to Kabam, permanent ban straight away
  • Defender_dawn2Defender_dawn2 Member Posts: 110 ★★
    Instead of wasting your time here contact support and ask them
    They would help you
  • JESUSCHRISTJESUSCHRIST Member Posts: 235 ★★
    No game company is ban happy, they usually do temporary ban for a start
    If you are permanently banned straight away, it means they have hard undeniable evidence
  • psp742psp742 Member Posts: 2,677 ★★★★
    I'm speculating might be purchased an account from another summoner.. guessing that is what kabam mcoc cheater algorithm is detected (using multiple devices android or apple smartphone or tablet should not change your login information)

    Forum are for summoners to share opinions and ask for tips regarding champions and what champions for certain content..

    Usually account questions need to be directed to @kabam crashed or message kabam support.

    Anyways if OP is innocent of erroneous deeds, kabam will most likely unban his account.

    am curious as to how this will turn out.
  • Cap_MuricaCap_Murica Member Posts: 520 ★★★
    Bendy said:

    Snizzbar said:

    smdam38 said:

    Stop accusing people of cheating when you have zero information.

    Stop defending people when you have zero information 🤷‍♂️
    The amount of people he tried defending even when evidence dropped he must just be a troll
    Seems to be a recurring pattern with this person....🤷‍♀️

  • JESUSCHRISTJESUSCHRIST Member Posts: 235 ★★
    Kabam staff on holidays, probably won't get an answer until 2025
  • Half_blood_PrinceHalf_blood_Prince Member Posts: 25
    I use clone app feature in my android phone instead of re login to my another account
    I never had any problem
  • FrostGiantLordFrostGiantLord Member Posts: 2,131 ★★★★
    Trust me when I say Kabam won't permaban someone only for playing on multiple devices. If it's your first time, they might give you a temporary ban, but permabans are reserved only for big offenses like account sharing or cheating
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