Communications Post-Miike/Jax

DrZolaDrZola Member Posts: 9,463 ★★★★★
To the MCoC Team:

I think we all understand that recent departures have hamstrung the team’s ability to be everywhere in all channels giving full communication all the time.

But the current model of having forums, in game, Discord, streams, the MCoC site and all the ancillary creator channels offering parts of the whole message makes it difficult at times to figure out what is going on or what to do in game.

A suggestion: streamline how you communicate to us. If it’s mainly via stream, then please provide a transcript (with any accompanying graphics) for those of us who don’t have time to knock off midday and watch a stream during the week. If it’s here, then commit to being present here. If it’s Discord (and please don’t let it be Discord), then do that.

Tl;dr: Please fix the fragmented communication system. It sometimes feels like a scavenger hunt to figure out how to play the game.

Dr. Zola
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Comments

  • MrSakuragiMrSakuragi Member Posts: 6,082 ★★★★★
    edited January 10
    There is a much larger Kabam presence on the discord, and not just from the community team. If you care to sift through all the noise like you’re in global.

    Makes sense given how it’s being promoted vs the forums but it still would be nice to get back to more presence on the forums.



  • BigBlueOxBigBlueOx Member Posts: 2,794 ★★★★★

    and for the love of Stan Lee, can someone please clean up the stickied threads and remove the redundant ones?!

    We have the option to remove stickied threads from our view, so this is ignored.
    Agree


    But some users on Forums for so many years, just dont know that


    They only need to click on the gear to the right to remove
    Dude… this is hands down your best post ever. Thank you for this as I didn’t know either.
  • BigBlueOxBigBlueOx Member Posts: 2,794 ★★★★★
    edited January 10
    I share this sentiment, and even went as far as creating a thread months back asking if the Forums were dead… I think based on the Banquet it’s safe to say that for the community, the Forums remain alive for many of us looking at the engagement then.

    But outside of of Crashed and the occasional Rex or Pinwheel sighting the forums no longer seem to be the priority for the communication team, which is a shame as it used to be the place to go to get all the details.

    Nothing against expanding the teams presence to other more popular channels that attract new players to the game but most social platforms are inferior communication tools. Limited either by noise (Discord), character limits (X), or entertainment prioritization (twitch). The forums back in the Miike days, even if there was some flaws in communication style, never lacked for the detailed information needed for Side Quests, Events, Rewards, etc.

    It’d be nice to get back to that. So couldn’t agree more with Dr. Zola here.
  • DrZolaDrZola Member Posts: 9,463 ★★★★★

    BigBlueOx said:

    I share this sentiment, and even went as far as creating a thread months back asking if the Forums were dead… I think based on the Banquet it’s safe to say that for the community, the Forums remain alive for many of us looking at the engagement then.

    But outside of of Crashed and the occasional Rex or Pinwheel sighting the forums no longer seem to be the priority for the communication team, which is a shame as it used to be the place to go to get all the details.

    Nothing against expanding the teams presence to other more popular channels that attract new players to the game but most social platforms are inferior communication tools. Limited either by noise (Discord), character limits (X), or entertainment prioritization (twitch). The forums back in the Miike days, even if there was some flaws in communication style, never lacked for the detailed information needed for Side Quests, Events, Rewards, etc.

    It’d be nice to get back to that. So couldn’t agree more with Dr. Zola here.

    One thing I think we have been doing a lot more lately is building up the website with a lot of that information (it was one of our glorious reveals after all haha). Would it be helpful/still feel like appropriately addressing the forums if we made threads for this content but linked out to those pages? Or is the preference for everything to be natively in the forums, curious on how folks feel about this
    As long as it’s (1) primarily somewhere and (2) there’s opportunity to ask questions and/or interact.

    Website is beautiful. But I can’t get a Pinwheel or Crashed commentary there.

    Dr. Zola
  • FurrymoosenFurrymoosen Member Posts: 5,502 ★★★★★

    BigBlueOx said:

    I share this sentiment, and even went as far as creating a thread months back asking if the Forums were dead… I think based on the Banquet it’s safe to say that for the community, the Forums remain alive for many of us looking at the engagement then.

    But outside of of Crashed and the occasional Rex or Pinwheel sighting the forums no longer seem to be the priority for the communication team, which is a shame as it used to be the place to go to get all the details.

    Nothing against expanding the teams presence to other more popular channels that attract new players to the game but most social platforms are inferior communication tools. Limited either by noise (Discord), character limits (X), or entertainment prioritization (twitch). The forums back in the Miike days, even if there was some flaws in communication style, never lacked for the detailed information needed for Side Quests, Events, Rewards, etc.

    It’d be nice to get back to that. So couldn’t agree more with Dr. Zola here.

    One thing I think we have been doing a lot more lately is building up the website with a lot of that information (it was one of our glorious reveals after all haha). Would it be helpful/still feel like appropriately addressing the forums if we made threads for this content but linked out to those pages? Or is the preference for everything to be natively in the forums, curious on how folks feel about this
    A link would be perfectly fine, whether it is pushed onto the forums or through an in-game message. Information doesn't need to be posted in multiple places as long as those multiple places are told there is new information and are pointed toward it.
  • Zeke_the_XbotZeke_the_Xbot Member Posts: 456 ★★★



    DrZola said:

    BigBlueOx said:

    I share this sentiment, and even went as far as creating a thread months back asking if the Forums were dead… I think based on the Banquet it’s safe to say that for the community, the Forums remain alive for many of us looking at the engagement then.

    But outside of of Crashed and the occasional Rex or Pinwheel sighting the forums no longer seem to be the priority for the communication team, which is a shame as it used to be the place to go to get all the details.

    Nothing against expanding the teams presence to other more popular channels that attract new players to the game but most social platforms are inferior communication tools. Limited either by noise (Discord), character limits (X), or entertainment prioritization (twitch). The forums back in the Miike days, even if there was some flaws in communication style, never lacked for the detailed information needed for Side Quests, Events, Rewards, etc.

    It’d be nice to get back to that. So couldn’t agree more with Dr. Zola here.

    One thing I think we have been doing a lot more lately is building up the website with a lot of that information (it was one of our glorious reveals after all haha). Would it be helpful/still feel like appropriately addressing the forums if we made threads for this content but linked out to those pages? Or is the preference for everything to be natively in the forums, curious on how folks feel about this
    As long as it’s (1) primarily somewhere and (2) there’s opportunity to ask questions and/or interact.

    Website is beautiful. But I can’t get a Pinwheel or Crashed commentary there.

    Dr. Zola
    Super fair, thinking pinned threads in general with maybe an intro and the link so that folks can get the information in the pretty place and then also have room to ask questions here. Sounds like a solid plan
    This all of this.
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