EMERGENCY MAINTENANCE CONCLUDED

The Team has identified a fix for the recent Catalyst Offer issue.

Summoners who purchased this offer have been temporarily locked out of the Contest to Clawback any Catalysts bought/used while active, and ensure previously owned resources remain intact.
They will be unlocked once this process is complete, and no further action will be taken on their Accounts - along with a compensation package to those affected for the inconvenience.

Doing this allows us to bring the Game back up for everyone else.

We've removed the affected offer so we can decide later whether or not to bring it back after it's been fixed.
Additionally, all summoners can expect a general compensation package due to this Emergency Maintenance interrupting their play session.

We apologize for the inconvenience.

Unable to scroll contacts

StronstVngrStronstVngr Member Posts: 229 ★
in Bugs and Known Issues
I am unable to scroll through my contacts list. This is the first time I have noticed this issue.
Apple iPad iOS 18.1 using latest MCOC version.
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Comments

  • Darkraw346Darkraw346 Member Posts: 2,654 ★★★★★
    I second this and I use an Android phone so it's there too
  • FlushFlush Member Posts: 121 ★
    same it's annoying can't look threw contacts on android
  • Joe1010flashJoe1010flash Member Posts: 5 ★
    Same here both IPad & IPhone cannot scroll my contacts and I’m the leader and that is critical for me Kabam has not done anything yet it’s
    5 days and AW starts soon
  • SpiderVerseSpiderVerse Member Posts: 409 ★★
    Me too
  • GoldenDadGoldenDad Member Posts: 110 ★
    edited January 12
    Same. I have submitted a ticket too.
    iPhone 15 Pro
  • Cerberus1905Cerberus1905 Member Posts: 12 ★
    Same issue here & can't invite contacts to ally
  • GoofballanatotGoofballanatot Member Posts: 165 ★
    Can’t here too, and when I try to scroll through the boost & revive items it stops and will not move again.
  • Nameless_IWNameless_IW Member Posts: 1,200 ★★★★
    same here, same problem using both my ipad tablet and my android phone
  • BIGMAC9940BIGMAC9940 Member Posts: 21 ★
    Yep same and can’t click on profiles to add to alliance.
  • tekCom619tekCom619 Member Posts: 14 ★
    Takes a ridiculous amount of Tries just to get ONE Lousy Duel to come up . .
  • OpxOpx Member Posts: 144 ★
    Same problem here. I cant scroll in contacs.
    https://youtu.be/IhpnnV4HcFA?feature=shared
  • Archdemon_Archdemon_ Member Posts: 658 ★★
    BIGMAC9940 said:

    Yep same and can’t click on profiles to add to alliance.

    same issue here - we're 2 members down and we cant invite anyone to fill the spaces for war/aq/events etc.... costing the alliance points/rewards here - needs fixing ASAP!
  • XanderbyXanderby Member Posts: 3 ★
    I’m in a similar situation. I want to replace a couple of people, but I can’t click on profiles to invite contacts.

    And I very rarely post here. The fact that this was brought up a week ago and this thread has gotten no response from Kabam is VERY discouraging.

    If they thought it would be covered with the hotfix/update, it was not.
  • Braga_RhunBraga_Rhun Member Posts: 48 ★
    I also am unable to scroll contacts. I kept trying and suddenly randomly could and could click on uses, but then could not again
  • Average_DesiAverage_Desi Member Posts: 1,720 ★★★★
    You can scrol if you use the area of the profile pictures. But still can't click
  • Braga_RhunBraga_Rhun Member Posts: 48 ★
    This is what it looks like
    https://youtu.be/mYGW5avuIRI?si=x9LrjbT9f3vEBhBL
  • SummonerNRSummonerNR Member, Guardian Posts: 14,047 Guardian
    Just try WAITING many seconds before trying each next swipe or press.

    Press down on profile pic (don't release yet, if you DON'T see it highlight, you’re not gonna be able to swipe or even get the pop-up if a straight release of press). If so, just release and wait.

    Wait again, try profile pic again (just the press again, not release yet).
    Once you see profile pic being highlighted in response to press, then you can either release for their pop-up, or proceed to swipe it to scroll the list.

    It's a real pain, and probably device specific as to just how long you'll need to sit and let it refresh your screen before trying again.
  • Joe1010flashJoe1010flash Member Posts: 5 ★
    This problem has been going on for awhile why no solution to our issue of scrolling down our contacts !!!!!!!!!
  • GaboramaGaborama Member Posts: 2
    This problem started in December 2024 and is still ongoing on January 29, 2025.
  • SergeantPsychoticSergeantPsychotic Member Posts: 109 ★
    This is making it near unbearable to recruit new players and interact socially within the game this is a bigger issue than I think people realise
  • P4LP4L Member Posts: 91 ★
    I’ve seen this issue pop up for atleast 2 weeks. But nothing from kabam.
    I guess it’s not that important to them as they got bigger problems
  • StronstVngrStronstVngr Member Posts: 229 ★
    Thank you everyone for posting up about this.. @Kabam Zibiit or @Kabam Miike can we get a ticket for this and have the coding team take a look at it please?
  • Rambo111144Rambo111144 Member Posts: 16 ★
    Just noticed this too, IPhone 16, can’t view profile or send alliance invite
  • TikkaMasalaTikkaMasala Member Posts: 684 ★★★
    So annoying. Just doesn’t feel like much in the game is going right. I’m beginning to feel the same level of interest in the game that the Kabam employees charged with community engagement and information sharing (looking at you big Dork) seem to have. If they don’t care, why should we I guess?
  • AzkariothAzkarioth Member Posts: 7 ★
    Can we please get this fixed already?! So annoying… I can’t communicate with anyone in my alliance within the game.
  • lcmjerllcmjerl Member Posts: 12 ★
    This scrolling/selectin issue in contact becoming very annoying, alliance management is nearly impossible.
    Kabam, please create proper bug and join all related threads, more than a month to properly handle this kind of issue is unacceptable!
  • P4LP4L Member Posts: 91 ★
    Ah man, still no fix i see
  • DeremusDeremus Member Posts: 177 ★★★
    It is mind boggling this is still not fixed. Can't invite anyone to the alliance
  • NoahSansmanNoahSansman Member Posts: 130 ★
    Has Kabam even acknowledged this? I mean this is a pretty big inconvenience especially when you're recruiting for an alliance.
  • Steam97Steam97 Member Posts: 288 ★★★
    NoahSansman said:

    Has Kabam even acknowledged this? I mean this is a pretty big inconvenience especially when you're recruiting for an alliance.

    Yes they know it, there was a pinwheel comment in a post about it, it looks like they just dont care lol
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