Nightmare Raids

BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★
I am a member of Sga-1, an endgame alliance. We enlisted in 3 bgs of nightmare raids but to our surprise it bugged and only enlisted us in 1 bg of nightmare and 2 bgs of the normal raids. Multiple members and officers send in tickets, but as expected got unhelpful automated messages that just run us in circles. As annoying as it was, we were just gonna take the L bc the rewards weren’t the effort and stress it was taking to get the answer we needed. We did a name generator and let 10 into the new one and the other 20 settled for the normal raids. Fast forward now it hurts 10x more. Compensation is being given out to only the people that participated. So because of the bug 20/30 people in our alliance now also miss out on the compensation on top of the increased raids rewards. (And our aq rank rewards dropped 10 spots) this is a complete fail and oversight that we hope can be fixed.
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Comments

  • Friendly001Friendly001 Member Posts: 1,031 ★★★★
    edited March 26
    Womp Womp.
    Just kidding.
  • DemonzfyreDemonzfyre Member Posts: 23,032 ★★★★★
    "to our surprise" lol sure.
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★
    edited March 26
    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?
  • SummonerNRSummonerNR Member, Guardian Posts: 14,170 Guardian
    Someone forgot to press SAVE inbetween changing the other 2 BG's ?

    Or even if supposedly done correctly, other people looking at it afterwards didn’t see they weren’t all Nightmare ?
    Or some officer changed them back at last minute ?

    Or (unlikely) was it really all setup for Nightmare for all BG's, double and triple checked, and somehow the game decided to do something different for you once the week started ?
  • BuggyDClownBuggyDClown Member Posts: 2,643 ★★★★★

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
  • DemonzfyreDemonzfyre Member Posts: 23,032 ★★★★★

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    I can't answer that question. It just seems very weird that it was 2 BGs somehow didn't get un-enlisted (which is the more common bug) but somehow pushed to normal raids.... Or did an officer just mess up and here you are. Weird you don't post the replies from support either because you won't just get an automated message for this.
  • ItsClobberinTimeItsClobberinTime Member Posts: 5,964 ★★★★★
    There's nothing to fix, take the L
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    Officers do have screenshots of the tickets but showing a random does no good. Point In the post was to get mod attention. People who actually can try to help and not just be a troll.
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    I can't answer that question. It just seems very weird that it was 2 BGs somehow didn't get un-enlisted (which is the more common bug) but somehow pushed to normal raids.... Or did an officer just mess up and here you are. Weird you don't post the replies from support either because you won't just get an automated message for this.
    What’s more likely.. a game that has constant bugs every single day, including the raids themselves being bugged enough to require compensation… or a top 20 ally who has never messed up enrollment doing so. I don’t really care if random people on the forums believe me lol
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★

    There's nothing to fix, take the L

    Thanks for your help Mr moderator.
  • BuggyDClownBuggyDClown Member Posts: 2,643 ★★★★★

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    Officers do have screenshots of the tickets but showing a random does no good. Point In the post was to get mod attention. People who actually can try to help and not just be a troll.
    Show the tickets with dates and enlistment screenshot if you any otherwise your tales are not far from fairy
  • DemonzfyreDemonzfyre Member Posts: 23,032 ★★★★★
    edited March 26


    What’s more likely...a game that has constant bugs every single day, including the raids themselves being bugged enough to require compensation… or a top 20 ally who has never messed up enrollment doing so.


    … or a top 20 ally who has never messed up enrollment doing so.

    This.
  • ItsClobberinTimeItsClobberinTime Member Posts: 5,964 ★★★★★

    There's nothing to fix, take the L

    Thanks for your help Mr moderator.
    Better luck next time
  • DNA3000DNA3000 Member, Guardian Posts: 20,734 Guardian

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
  • BuggyDClownBuggyDClown Member Posts: 2,643 ★★★★★
    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    I am also interested in that but seems as I predicted OP don't have anything. Just another story for free stuff. No proof even if they submitted the ticket right away or enlistment screenshot after it somehow downlisted then instead of usual de-listed .
    New bug in market from OP's perspective
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★

    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    I am also interested in that but seems as I predicted OP don't have anything. Just another story for free stuff. No proof even if they submitted the ticket right away or enlistment screenshot after it somehow downlisted then instead of usual de-listed .
    New bug in market from OP's perspective
    You’re some nobody on the forums just blabbing to look smart. I asked the officers to post the tickets but it is the middle of the day on a work week have some patience or stay quiet. We didn’t even join aq the first 2 days bc we wanted our tickets responded to before we joined and hoped it could be reverted. We are usually rank 16-18 in aq so we know how to enlist. We were upset but were willing to unhappily take the L until they said they were offering even more compensation on top. Now it’s even more of an unfair situation.
  • SummonerNRSummonerNR Member, Guardian Posts: 14,170 Guardian
    16-18 in AQ.
    But how long has it been since you actually last changed your Enlistment (prior to Nightmare) ?

    Could be new Officers in there, who have never actually done Enlistment, just the fighting or offline planning that gets you to 16-18 rank.

    Could have been a long time by now, maybe back to when Raids first came out (or maybe a month after that) ? Or when was it that the top map was released ?
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★

    16-18 in AQ.
    But how long has it been since you actually last changed your Enlistment (prior to Nightmare) ?

    Could be new Officers in there, who have never actually done Enlistment, just the fighting or offline planning that gets you to 16-18 rank.

    Could have been a long time by now, maybe back to when Raids first came out (or maybe a month after that) ? Or when was it that the top map was released ?

    Essentially all the same officers. This is far too many “what if’s” they check enlistment every single week regardless of regular aq or raids.
  • FlyGalaxyBombFlyGalaxyBomb Member Posts: 779 ★★★
    Hi there. I’m in SGA-1 as well. Fairly certain we were enlisted 3 BGs Nightmare raids. Not sure why we only got 1. Ended up screwing over the other 2 BGs. Like my teammate said we sent them several emails but no clear answer.
  • willrun4adonutwillrun4adonut Member Posts: 6,345 ★★★★★
    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    You called you a random (forum member) so I would just leave it.
  • Wolf911Wolf911 Member Posts: 986 ★★★★
    I am an officer in my ally

    we did 2 nightmare and 1 regular raids

    I had to check multiple times and get the correct maps

    as it used to say nightmare raids but the picture was of (thor profx hood medusa) it displayed correctly after changing but would display incorrectly if I checked next day
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★

    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    You called you a random (forum member) so I would just leave it.
    Is this English
  • DemonzfyreDemonzfyre Member Posts: 23,032 ★★★★★

    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    You called you a random (forum member) so I would just leave it.
    Is this English
    See how easy mistakes can happen no matter how good you are?
  • Toproller89Toproller89 Member Posts: 1,879 ★★★★
    edited March 26

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    Officers do have screenshots of the tickets but showing a random does no good. Point In the post was to get mod attention. People who actually can try to help and not just be a troll.
    Your name checks out, have a consolation cookie 🍪
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★

    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    You called you a random (forum member) so I would just leave it.
    Is this English
    See how easy mistakes can happen no matter how good you are?
    Totally the same thing. Insane how brave people feel on a forum post. If this happened to you, you would want to get it fixed too. Same as everyone in the game. It’s always a fight with this community lol.
  • DNA3000DNA3000 Member, Guardian Posts: 20,734 Guardian

    I am a member of Sga-1, an endgame alliance. We enlisted in 3 bgs of nightmare raids but to our surprise it bugged and only enlisted us in 1 bg of nightmare and 2 bgs of the normal raids. Multiple members and officers send in tickets, but as expected got unhelpful automated messages that just run us in circles. As annoying as it was, we were just gonna take the L bc the rewards weren’t the effort and stress it was taking to get the answer we needed. We did a name generator and let 10 into the new one and the other 20 settled for the normal raids. Fast forward now it hurts 10x more. Compensation is being given out to only the people that participated. So because of the bug 20/30 people in our alliance now also miss out on the compensation on top of the increased raids rewards. (And our aq rank rewards dropped 10 spots) this is a complete fail and oversight that we hope can be fixed.

    So here's what I've gathered. There does appear to have been a display related bug where some alliances enlisted for Nightmare but it appeared like they got normal raids, but upon entering the raid was actually a Nightmare raid: this was just a display related issue. You're saying you believe your alliance leader enlisted you for 3BG nightmare but only got 1BG nightmare and 2BG normal, and you imply this was confirmed by players actually entering the map. You opened support tickets but didn't get anywhere. It is possible support misunderstood your complaint and believed you were only seeing the display bug and not an actual enlistment bug, or they might have been overwhelmed with Nightmare raid related tickets and closed all of them pending a global solution from Kabam.

    If this wasn't absolutely clear in your support tickets you should have your leader open a new support ticket and explain that you enlisted for three but your players entered and explicitly saw one nightmare and two normal. If additional players open tickets have the leader open one first, and then have the members (who entered in the normal raid maps) reference the ticket number the leader gets assigned and have them specifically state they were supposed to enter the nightmare map but were incorrectly given the normal map, and ask if they are entitled to receive the nightmare raid compensation because the only reason they didn't get it was due to what they believe was a bug.

    I cannot say if this will help in any way, but that's what I would do given what you're saying happened. It is up to the devs to examine the game logs and make any determination as to what remedy if any to offer. Try to be specific, just articulate the exact problem and the exact situation with no additional commentary or questions, as this can side track support. Have them focus on the specific issue and nothing else.
  • BuggyDClownBuggyDClown Member Posts: 2,643 ★★★★★
    edited March 27

    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    I am also interested in that but seems as I predicted OP don't have anything. Just another story for free stuff. No proof even if they submitted the ticket right away or enlistment screenshot after it somehow downlisted then instead of usual de-listed .
    New bug in market from OP's perspective
    You’re some nobody on the forums just blabbing to look smart. I asked the officers to post the tickets but it is the middle of the day on a work week have some patience or stay quiet. We didn’t even join aq the first 2 days bc we wanted our tickets responded to before we joined and hoped it could be reverted. We are usually rank 16-18 in aq so we know how to enlist. We were upset but were willing to unhappily take the L until they said they were offering even more compensation on top. Now it’s even more of an unfair situation.
    Show the proof. Doesn't matter if you are top 10 or 20. You just want free stuff that's it. I genuinely tried to help you out and also tagged a guardian to look in this particular situation. But seems you lack evidence. Just show ticket screenshots with dates and you have really solid case
    We had my cousin did my necro which i was not aware of. Then we had my brother did my rank up. Now we have that we didn't do raids because we didn't do night mare raids as we were scared but will pretend that we enlisted so we can free stuff disguised as fruit of labor, tho labor done by other players.

    Cmon OP, I called out your BS And you have nothing. If you are telling truth the share the screenshots. As I said, Guardians might have helped you better.

    Edit: As DNA 300 said, it might have been display bug but that doesn't seem the case it would have taken to you nightmare raids once you entered it. Double check even if you enlisted for nightmare raids for all Bgs in first place
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★
    DNA3000 said:

    I am a member of Sga-1, an endgame alliance. We enlisted in 3 bgs of nightmare raids but to our surprise it bugged and only enlisted us in 1 bg of nightmare and 2 bgs of the normal raids. Multiple members and officers send in tickets, but as expected got unhelpful automated messages that just run us in circles. As annoying as it was, we were just gonna take the L bc the rewards weren’t the effort and stress it was taking to get the answer we needed. We did a name generator and let 10 into the new one and the other 20 settled for the normal raids. Fast forward now it hurts 10x more. Compensation is being given out to only the people that participated. So because of the bug 20/30 people in our alliance now also miss out on the compensation on top of the increased raids rewards. (And our aq rank rewards dropped 10 spots) this is a complete fail and oversight that we hope can be fixed.

    So here's what I've gathered. There does appear to have been a display related bug where some alliances enlisted for Nightmare but it appeared like they got normal raids, but upon entering the raid was actually a Nightmare raid: this was just a display related issue. You're saying you believe your alliance leader enlisted you for 3BG nightmare but only got 1BG nightmare and 2BG normal, and you imply this was confirmed by players actually entering the map. You opened support tickets but didn't get anywhere. It is possible support misunderstood your complaint and believed you were only seeing the display bug and not an actual enlistment bug, or they might have been overwhelmed with Nightmare raid related tickets and closed all of them pending a global solution from Kabam.

    If this wasn't absolutely clear in your support tickets you should have your leader open a new support ticket and explain that you enlisted for three but your players entered and explicitly saw one nightmare and two normal. If additional players open tickets have the leader open one first, and then have the members (who entered in the normal raid maps) reference the ticket number the leader gets assigned and have them specifically state they were supposed to enter the nightmare map but were incorrectly given the normal map, and ask if they are entitled to receive the nightmare raid compensation because the only reason they didn't get it was due to what they believe was a bug.

    I cannot say if this will help in any way, but that's what I would do given what you're saying happened. It is up to the devs to examine the game logs and make any determination as to what remedy if any to offer. Try to be specific, just articulate the exact problem and the exact situation with no additional commentary or questions, as this can side track support. Have them focus on the specific issue and nothing else.
    We sent another ticket earlier today after compensation was announced and we were told they can’t access an aq that already ended to check it out. It was 100% the wrong raid where we entered and explored the map. Not sure if that’s bs or not but we will try what you suggested, thank you.
  • BettaLucNxtTimeBettaLucNxtTime Member Posts: 183 ★★

    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    I am also interested in that but seems as I predicted OP don't have anything. Just another story for free stuff. No proof even if they submitted the ticket right away or enlistment screenshot after it somehow downlisted then instead of usual de-listed .
    New bug in market from OP's perspective
    You’re some nobody on the forums just blabbing to look smart. I asked the officers to post the tickets but it is the middle of the day on a work week have some patience or stay quiet. We didn’t even join aq the first 2 days bc we wanted our tickets responded to before we joined and hoped it could be reverted. We are usually rank 16-18 in aq so we know how to enlist. We were upset but were willing to unhappily take the L until they said they were offering even more compensation on top. Now it’s even more of an unfair situation.
    Show the proof. Doesn't matter if you are top 10 or 20. You just want free stuff that's it. I genuinely tried to help you out and also tagged a guardian to look in this particular situation. But seems you lack evidence. Just show ticket screenshots with dates and you have really solid case
    We had my cousin did my necro which i was not aware of. Then we had my brother did my rank up. Now we have that we didn't do raids because we didn't do night mare raids as we were scared but will pretend that we enlisted so we can free stuff disguised as fruit of labor, tho labor done by other players.

    Cmon OP, I called out your BS And you have nothing. If you are telling truth the share the screenshots. As I said, Guardians might have helped you better.

    Edit: As DNA 300 said, it might have been display bug but that doesn't seem the case it would have taken to you nightmare raids once you entered it. Double check even if you enlisted for nightmare raids for all Bgs in first place
    You’re a childish nosey troll that thinks he has more power than he does. You can’t do anything. Why would I explain myself to some random. If a mod were to take the time to read and respond it would be a different story. Just scram already you’ve done nothing but make false accusations and act cool.
  • BuggyDClownBuggyDClown Member Posts: 2,643 ★★★★★

    DNA3000 said:

    @Demonzfyre not sure what that even means but okay. Bc we totally joined 1 to try and game the system right? We are consistently top 20 why wouldn’t we join all 3?

    Can you show screenshot of your tickets please with the dates??? Or something similar which proves that within 1 hour of live or before enlistment you send tickets or something like that

    @DNA3000 or any Guardian, I Request if you can take this ahead if this guy is telling truth.
    Tho his story seems Dog ate my homework, still have some faith here.
    I can inquire, but I don't know what will come of it.
    I am also interested in that but seems as I predicted OP don't have anything. Just another story for free stuff. No proof even if they submitted the ticket right away or enlistment screenshot after it somehow downlisted then instead of usual de-listed .
    New bug in market from OP's perspective
    You’re some nobody on the forums just blabbing to look smart. I asked the officers to post the tickets but it is the middle of the day on a work week have some patience or stay quiet. We didn’t even join aq the first 2 days bc we wanted our tickets responded to before we joined and hoped it could be reverted. We are usually rank 16-18 in aq so we know how to enlist. We were upset but were willing to unhappily take the L until they said they were offering even more compensation on top. Now it’s even more of an unfair situation.
    Show the proof. Doesn't matter if you are top 10 or 20. You just want free stuff that's it. I genuinely tried to help you out and also tagged a guardian to look in this particular situation. But seems you lack evidence. Just show ticket screenshots with dates and you have really solid case
    We had my cousin did my necro which i was not aware of. Then we had my brother did my rank up. Now we have that we didn't do raids because we didn't do night mare raids as we were scared but will pretend that we enlisted so we can free stuff disguised as fruit of labor, tho labor done by other players.

    Cmon OP, I called out your BS And you have nothing. If you are telling truth the share the screenshots. As I said, Guardians might have helped you better.

    Edit: As DNA 300 said, it might have been display bug but that doesn't seem the case it would have taken to you nightmare raids once you entered it. Double check even if you enlisted for nightmare raids for all Bgs in first place
    You’re a childish nosey troll that thinks he has more power than he does. You can’t do anything. Why would I explain myself to some random. If a mod were to take the time to read and respond it would be a different story. Just scram already you’ve done nothing but make false accusations and act cool.
    hahahahahha, then keep crying about a made up story. You come to froum ranting about problem but without proof backing it. You are called out for your BS for free stuff so you get hurt lol. Nice try
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