About Those Secret Codes and Twitch Drops - A DORK Diary

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  • peixemacacopeixemacaco Member Posts: 5,037 ★★★★★
    After your post, I think the only solution to gift Twitch Live viewers is the Twitch Drops+Gleam.

    So, you have control of who watched the entire live and will receive full gifts
    30 minutes= half the gifts
    15 minutes = one gift

    If the system works on YouTube too, great.

    A new idea for every other timezone when is night to late night is to extend the Live, by simply show the video after recorded in the same moment the show ends.

    So, playing the live for more 6 or 8 hours will calm down those that want something.

    The promocodes may be used only when you wish to do a great announcement and gift everyone.

  • DemonzfyreDemonzfyre Member Posts: 22,999 ★★★★★

    After your post, I think the only solution to gift Twitch Live viewers is the Twitch Drops+Gleam.

    So, you have control of who watched the entire live and will receive full gifts
    30 minutes= half the gifts
    15 minutes = one gift

    If the system works on YouTube too, great.

    A new idea for every other timezone when is night to late night is to extend the Live, by simply show the video after recorded in the same moment the show ends.

    So, playing the live for more 6 or 8 hours will calm down those that want something.

    The promocodes may be used only when you wish to do a great announcement and gift everyone.



  • BringPopcornBringPopcorn Member Posts: 8,196 ★★★★★

    After your post, I think the only solution to gift Twitch Live viewers is the Twitch Drops+Gleam.

    So, you have control of who watched the entire live and will receive full gifts
    30 minutes= half the gifts
    15 minutes = one gift

    If the system works on YouTube too, great.

    A new idea for every other timezone when is night to late night is to extend the Live, by simply show the video after recorded in the same moment the show ends.

    So, playing the live for more 6 or 8 hours will calm down those that want something.

    The promocodes may be used only when you wish to do a great announcement and gift everyone.



    Replaying a live stream on loop keeps it being live, don't you get it?... Lol
    Playing a live stream 2x doesn't make the 2nd play a recording 🤣
  • Herbal_TaxmanHerbal_Taxman Member Posts: 1,770 ★★★★★
    As usual, champ showcase bro drops a comment that leaves us in a metaphysical no man’s land.
  • DemonzfyreDemonzfyre Member Posts: 22,999 ★★★★★

    After your post, I think the only solution to gift Twitch Live viewers is the Twitch Drops+Gleam.

    So, you have control of who watched the entire live and will receive full gifts
    30 minutes= half the gifts
    15 minutes = one gift

    If the system works on YouTube too, great.

    A new idea for every other timezone when is night to late night is to extend the Live, by simply show the video after recorded in the same moment the show ends.

    So, playing the live for more 6 or 8 hours will calm down those that want something.

    The promocodes may be used only when you wish to do a great announcement and gift everyone.



    Replaying a live stream on loop keeps it being live, don't you get it?... Lol
    Playing a live stream 2x doesn't make the 2nd play a recording 🤣
    To be honest, I was more confused about the drops.. as in they are given already at 15 min incriminates on twitch.

    But as it's been explained, he's asking for stuff on YouTube and that's not possible.
  • BringPopcornBringPopcorn Member Posts: 8,196 ★★★★★
    Well at least you are confused, so there might be something there.. to me its just dumb and I might be not seeing something
  • PolygonPolygon Member Posts: 5,275 ★★★★★
    DinoHop05 said:

    The disappointment regarding the secret codes stems from how people value rewards, and you made two mistakes on that front. The giveaways, yeah they're fine, I give a really small value to the incredibly small chance at winning a big prize. And that's okay, we know it's a random drawing, my expectations match reality. I don't watch the stream expecting to win, even if I hold a small sliver of hope that I might. But here, Dave, is where you make your first mistake. I don't give more value to the giveaway if 9 more people win. It's still an incredibly small chance I'll win, so you can't tout the fact that you now give away 10 big crystals as some massive gift to the community. Whether my odds of winning are 0.0000001% or 0.000001%, I'm not gaining any additional value, so this change does nothing for me.

    Enter your second mistake: thinking promo codes for everyone have the same value as the potential to win a giveaway. The value of promo codes lie in their certainty. It's a nice way of saying "hey thanks for tuning in." When you made them secret but didn't advertise a redemption limit, you made everyone expect relative certainty that was not reflected in reality. You made the promo code effectively a giveaway, and in so doing made people feel like they lost value they expected to receive.

    Just because promo codes and giveaways occur at the end of a stream doesn't make them equal in value. Understand that people's disappointment flooded in because they felt you promised one thing but delivered, for all but 12 lucky people, nothing. Or worse, people felt you led them astray by advertising a promo code for anyone who found it, only to say "lol jk."
    Communicate clearly what we should expect, and you won't have this problem.

    @KabamDORK @KabamPinwheel Even before i read this guys post, that's what my suggestion /comment was going to be, in that majority of players would much rather you get rid of that champion giveaway because making it 6 or even 10 instead of 1 person makes virtually no difference. Its still a lottery given how many people are commenting.

    @DinoHop05 explains this very well so i wont go in more detail, but one thing he left out is that this giveaway causes that chat box to be flooded with utter nonsense. Removing that giveaway would get rid of a lot of the spam of people constantly typing the "!" Text
  • JackTheSnackJackTheSnack Member Posts: 1,413 ★★★★
    Codes:
    1. Make them go live at certain times during the stream or after the stream has ended
    2. Time lock them - not entry lock
    3. Dull down the rewards slightly to allow for more players to get them
    4. Progression lock them

    Twitch Drops
    1. Make them accessible through trusted content creators’ streams
    2. Up the ante/change them up every now and then - but don’t publicize - this way people will tune in to every stream so they don’t miss any drops
    3. For longer streams add more tiers to them. If I watch a stream for an hour or an hour and thirty minutes…maybe even 2 hours if there’s a long stream - I’m going to want the next tier of rewards - maybe a small amount of shards or something - could be progression locked as well
    4. Create a final tier for really long streams that offers very good rewards for people who watched from beginning to very end and didn’t skip around - not much leniency on the time watched on this one.

    Explanation on why this works (codes - the drops are self explanatory): This time around I felt like I couldn’t adequately listen to what was being said because I was searching for codes and entering them in. With a code that releases at a certain time, at least I pay attention to a good portion of the stream. Now, to further this, if the rewards are dulled down a bit and progression locked, everyone can enter the code as long as they do it within the given amount of time. This at least rewards the people who were actively watching the stream and keeps those who didn’t watch from entering in a code hours later who didn’t watch. Obviously time compensation would have to be considered for the massive influx on the web store, but nonetheless you could time restrict it to a certain window. You’ll obviously have people that haven’t been watching enter codes but you were going to have that either way. Progression locked would allow endgame and valiants (or whatever new highest progression will be) to be rewarded, but not discount other or new/casual players. This still allows you to have that “scavenger hunt” feel and retain the secret codes, but makes them more accessible without giving players too much.
  • SirGamesBondSirGamesBond Member Posts: 6,799 ★★★★★
    Too much whining.
    Time to stop all giveaways.
    NoMoreFreeStuff.
  • Acadia33Acadia33 Member Posts: 72
    @KabamDORK keep up the great work love the live streams
  • MagrailothosMagrailothos Member Posts: 6,276 ★★★★★
    KabamDORK said:

    Markjv81 said:

    Hard to watch the stream when it starts at midnight…

    Fair point. We're still working on some things to try to include more people in our streams! Stay tuned!
    You do record these things, right?

    Could you run the same stream once every eight hours, for a 24-hr period; with Twitch drops active?

    For a world-wide game, it would be a way to reach globally via Twitch. And as long as there's a means to limit any Twitch drops to one claim per account, they should work as an incentive to watch the stream...
  • BigBlueMadness11BigBlueMadness11 Member Posts: 63 ★★
    Have twitch drops shown to actually increase viewership though?

    It's certainly not going to make a difference for people who can't watch because of school, work or opposite time zones.
  • RekamRekam Member Posts: 21
    KabamDORK said:

    Rekam said:

    KabamDORK said:

    Howdy Summoners,
    Saw a lot of dust up about Twitch Drops and Secret Codes out there and figured I'd just address it head on.

    First... Sorry about those Twitch Drops! That was on me. Nothing was bugged or broken, I used my template for creating a new campaign but failed to update the time, resulting in the drops activating an hour later than it was supposed to. We've since released a promo code that had all the rewards in it for any of you that missed them "twitchdropcomp". In the future, we'll just allow for much more time and pad it accordingly to not run into that issue again.

    As for Giveaways in general, here's some historical reference:
    Originally, when I stepped in, there were promo codes given out at the end of the stream, and to my knowledge, I believe we were either doing a code OR a giveaway of a champion in Twitch chat at the time. Further, the champion giveaway was at one point just a SINGLE 7* for ONE person.. ONLY on Twitch. It then moved into 1 Featured 7* Champ and 1 7* Champ each for ONE person only, with 5 runner up winners getting 6* versions. It was usually pretty rare early on that there would be codes AND Champion giveaways in the same stream.

    Now, the initial purpose of the promo codes was to encourage people to come watch the stream LIVE on Twitch. But as you can imagine, the promo codes didn't exactly require you to watch the stream, but only to watch whatever platform you follow for MCOC content to inevitably see someone share the code. Max viewership of the livestream was a far cry from the number of redemptions of the code, for example.

    What you may not know is, Twitch Drops were always the destination and just needed to be built out and implemented. Once that happened, they replaced the promo codes, as you saw in 2025.

    Some improvements I wanted to make was removing some of the exclusivity of Twitch in terms of the giveaways, which at the time was only the Champion Choice giveaway at the end of the stream. While we also streamed on YouTube, the giveaways were only able to be given to those in Twitch Chat, so we expanded this out to Gleam to include all people watching the stream to be able to enter to win. It also doubled as a solution to the insane amount of codeword spam in the chat through out the stream which was kneecapping our ability to interact with the audience effectively.

    Additionally, we added a second giveaway to give more people an opportunity to win something with the Titan Crystal Giveaways earlier in the Stream ( which is pretty wild when you compare it historically to what our streams used to offer ).

    As you might expect with change, this move was met with disappointment as it was a change in the previous process, but also, we had some challenges with its initial implementation ( sound familiar? ).
    But, I feel we've gotten a better handle on the Gleam aspect of it, and we're better for it, now including MOAR people!

    Enter Secret Codes - As I continually Oliver Twist our LiveOps department for more opportunities to give things away… I pitched the idea of Secret Codes and thought this could be a fun way to give players yet another opportunity to win a cool thing in small numbers. They gave me some fuel in the form of 7* Crystals to run with and test this thing out. These were 2 single redemption codes as It was an extremely small test, but I'm hoping to expand it a bit in the future with some tweaks.

    First, I want to address the comms on this better. I may have leaned in a bit too much into the SECRET aspect. I'll rectify that next stream and make sure people know exactly what this whole thing entails in order to have a chance to win.

    Second, I hear the feedback that people were too busy trying to figure out the code rather than listening to all the awesome puns coming their way ( Totally understand that! ). So, we'll likely set up a time that the codes activate, but it won't be too far beyond the end of the stream as the point is for you to be there live.

    Third, if we find people just don't like it, we'll just remove it, as the purpose of this isn't to upset.

    Alright I think this Dork Diary has gone on long enough... Stay Dorky and I'll see you.. ALL up in the next Livestream!
    -Potimus..

    Mmmhmmm so no more codes for everyone, only another unfair and demanding contest
    Twitch Drops are for anyone that wants to get them.
    Yes but before we have, codes (for everyone), drops, and the contest of the stream, less is less
  • chetansquad007chetansquad007 Member Posts: 6
    edited April 12
    I stored 5000 units for deathless king groot piece but I accidentally purchased deathless guillotine piece . So , I request to you please cancel this purchase and please give me back 5000 units. I need it for Deathless thanos. I kindly request to you please return my 5000 unit. Please @MCOC team, @KabamPinwheel and @KabamDORK I really need your help.

    This is my Id please help me
  • peixemacacopeixemacaco Member Posts: 5,037 ★★★★★

    I stored 5000 units for deathless king groot piece but I accidentally purchased deathless guillotine piece . So , I request to you please cancel this purchase and please give me back 5000 units. I need it for Deathless thanos. I kindly request to you please return my 5000 unit. Please @MCOC team, @KabamPinwheel and @KabamDORK I really need your help.

    This is my Id please help me

    Try to enter in contact with the support.

    It may be better to open a thread, maybe Kabam guys can speed it up for you
  • chetansquad007chetansquad007 Member Posts: 6
    edited April 12


    This is through kabam support
    .Every time they send this to me and not helped yet
  • chetansquad007chetansquad007 Member Posts: 6
    THANK YOU KABAM for your help. My problem is solved
  • Mikes_momMikes_mom Member Posts: 211
    Big up @KabamDORK

    As a show of appreciation for your hard work, I made a promo code you can use on the web store. Here are a few hints:

    1- it starts & ends with an F.

    2- it have a limited time to claim of one second starting now.

    3- only one person can claim the prize (unless it's bugged).

    4- and finally, the prize is : YES.
  • KabamDORKKabamDORK Administrator Posts: 215
    Mikes_mom said:

    Big up @KabamDORK

    As a show of appreciation for your hard work, I made a promo code you can use on the web store. Here are a few hints:

    1- it starts & ends with an F.

    2- it have a limited time to claim of one second starting now.

    3- only one person can claim the prize (unless it's bugged).

    4- and finally, the prize is : YES.

    Big ups right back, thanks for this. Extremely helpful! Because if you were trying to be helpful which I imagine you were.. Then well.. JOB.. WELL.. DONE!
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