Unknown error has occurred!

SmashrrrIGNSmashrrrIGN Member Posts: 6
in Bugs and Known Issues
It keeps on happening to me.. login problem's because of an 'unknown error' why does it happen, and what can I do to avoid or stop it ? Please respond

Comments

  • AxFrost21AxFrost21 Member Posts: 19 ★
    Same issue here.
  • JOHNOSA1995JOHNOSA1995 Member Posts: 536 ★★
    Use vpn
  • Strbz_JsonStrbz_Json Member Posts: 12 ★
    JOHNOSA1995 wrote: »
    Use vpn

    how to do that exactly? i am having same issues
  • AllenPauloAllenPaulo Member Posts: 18 ★
    I'm also getting the same error message tried uninstalling it but to no avail
  • SmashrrrIGNSmashrrrIGN Member Posts: 6
    @AllenPaulo same
  • AllenPauloAllenPaulo Member Posts: 18 ★
    are you guys able to log back in mine still don't work
  • SmashrrrIGNSmashrrrIGN Member Posts: 6
    Still doesn't work @AllenPaulo
  • Strbz_JsonStrbz_Json Member Posts: 12 ★
    AllenPaulo wrote: »
    are you guys able to log back in mine still don't work

    Nope. even after 17.0.2. Still doesn't work.
  • JOHNOSA1995JOHNOSA1995 Member Posts: 536 ★★
    Use vpn i have same problem
  • JuklikJuklik Member Posts: 1
    My Son has same problem. On tablet it doesnt work. Any help please?
  • DmasteroverallDmasteroverall Member Posts: 1
    Yeah I have same problem to I think it has to do with the new updates but not sure
  • AllenPauloAllenPaulo Member Posts: 18 ★
    still cannot login I am using a different phone now just for me not to miss the daily reward
  • AllenPauloAllenPaulo Member Posts: 18 ★
    thought the maintenance today will fix the issue but still the same
  • helmet93helmet93 Member Posts: 1
    Same problem appears today. This is very sad.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey Summoners,

    We think that we know what the cause of this issue is, and are preparing a potential fix for it at this time.

    We believe that this is an incompatibility issue with Android 5.0 that appeared during our upgrade to the 17.0 update.

    We are aiming to have a fix out for this in our next release, but unfortunately, that will be towards the end of the month.
  • beyonder8421beyonder8421 Member Posts: 881 ★★★
    Kabam Miike wrote: »
    Hey Summoners,

    We think that we know what the cause of this issue is, and are preparing a potential fix for it at this time.

    We believe that this is an incompatibility issue with Android 5.0 that appeared during our upgrade to the 17.0 update.

    We are aiming to have a fix out for this in our next release, but unfortunately, that will be towards the end of the month.

    :open_mouth:
  • AllenPauloAllenPaulo Member Posts: 18 ★
    thank you @Kabam Miike Hope this will resolve the issue as we have missed a lot of action and rewards already.
  • Grantman888Grantman888 Member Posts: 6
    Hello folks, I'm also having this issue on my lenovo tablet.. My phone is fine.. Is it Lenovo related?
  • chaos3430chaos3430 Member Posts: 126 ★
    You mean Andriod? As in all platforms having issues? Cause 7 is laggy as *Bleep.
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