T-Mobile - Connection issue [Merged]

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Comments

  • ShevaMilanShevaMilan Member Posts: 12 ★
    Same issue iphone on tmobile network not working me. I dont have wifi at work and need to run AQ map6.
  • Dennis12331Dennis12331 Member Posts: 1
    Ich habe das neue Update noch nicht
  • kingsragekingsrage Member Posts: 7 ★
    Still not working any update ?????
  • ZachAttack06ZachAttack06 Member Posts: 74 ★
    iPhone 7 with T-Mobile. Gavin the same issue.
  • AgentVenom53AgentVenom53 Member Posts: 4
    @Kabam Miike it's been 12 hours and I can't login to my game I have a IPhone 6+ and it says there's an "connection Error" there has been no Update on the Problem or Any solutions so to this point I don't believe Kabam really cares if people start Unstalling this game I guess that's the only way this matter will be taken seriously.
  • NeXsGenNeXsGen Member Posts: 1
    maybe an issue with the MTU?
  • SmokeydaleSmokeydale Member Posts: 26 ★
    @Kabam Miike we really need a response... I’m leaving for work now and will not be able to move in aq... please respond with something
  • AFMercAFMerc Member Posts: 3
    Hello - I am currently experiencing a problem where I cannot connect to to game network after this last patch.

    Steps I've taken. Connected to WiFi. Made sure I have solid cell network. Closed out game. Deleted and reinstalled game. None of these helped with the connection issue.

    If someone can please advise me with the next steps or advice. Thank you. 7hvj2vva1ljt.jpeg
  • Reformation_RyanReformation_Ryan Member Posts: 60 ★
    I’m having the same issue. Deleting and reinstalling the game helped yesterday but not this time. I’ve also had some pretty interesting gameplay wtkxvoqdt9gp.png
  • SubeedaiSubeedai Member Posts: 3
    I'm experiencing the same issues on Vodafone. iPhone 7
  • AFMercAFMerc Member Posts: 3
    Same problem iPhone 7plus user. Please help
  • RjmendezRjmendez Member Posts: 22 ★
    I have T-Mobile and an iPhone 7 regular and I can only log in when I’m on WiFi. Will there be a fix to this?
  • RjmendezRjmendez Member Posts: 22 ★
    I also can’t log in unless I’m on WiFi I have T-Mobile and an iPhone 7 regular. I’ve deleted the game and downloaded it again and that doesn’t work. Will there be a fix for this?
  • ArleyestArleyest Member Posts: 1
    I am also experiencing this issue. It is annoying having to be connected to WIFI to be able to play the game. This happened right after the new game update. I also have t-mobile but this wasn’t an issue before. @Kabam Miike can you please assist ?
  • Airforcez1Airforcez1 Member Posts: 1
    Since yesterday haven’t played the game without WiFi. And can’t do anything unless I’m on WiFi. Reinstalled the game twice. This patch is so terrible. I’m on IOS iPhone j78p2ugzympo.png
  • TheYakAttackTheYakAttack Member Posts: 15 ★
    I was hoping to see that there was a solution by now. Really wanted to play today when I'm away from home or the office.
  • AxFrost21AxFrost21 Member Posts: 19 ★
    I have not been able to play since the update yesterday.
  • Syn_Anthony1Syn_Anthony1 Member Posts: 0
    I have T-mobile iPhone7 as well. Didn’t see this issue until after I removed myself from WiFi after I updated.
  • AnttooocoldAnttooocold Member Posts: 1
    Can’t play game without WiFi, what’s going on?
  • RjmendezRjmendez Member Posts: 22 ★
    @Kabam Miike any new information on when this will be fixed I’m at work for 11 hours a day with no WiFi so I won’t be able to log in until this is fixed
  • Merc1077Merc1077 Member Posts: 33
    This has been an on going issue for any iOS user apparently. One of the admins claims to “not receive complaints” on the subject, yet there are plenty of complaints. Hopefully it’s resolved soon or something. It’s stupid.
  • tlhtlh Member Posts: 41 ★
    Still no update? I kinda need to be able to play when I’m away from home...
  • Ollieb3Ollieb3 Member Posts: 23 ★
    Not sure if it’s any or all iOs, I’m on iPhone8 and have the newest iOS installed and not having any problems since the update
  • Merc1077Merc1077 Member Posts: 33
    I’m almost certain that Kabam doesn’t care at this point. I haven’t been able to log in since before the update at 9 A.M. EST on the 31st. Only over WiFi which is ridiculous. Everyone is having issues on iOS apparently after the new update. And still no response on the issue. Kind of crappy on Kabam’s part.
  • Elpadrinomn651Elpadrinomn651 Member Posts: 5
    edited February 2018
    @Kabam Miike will their be plans to compensate all of the affected in regard to aq and arena rewards. This is seriously affecting alliances and players alike. I have never seen a company that consistently breaks their games with updates. Most updates are intended to impove the players experience.
  • Elpadrinomn651Elpadrinomn651 Member Posts: 5
    Also some type of update even if it’s “we have no idea what to do” would be appreciated. Sometimes the silence from your team is worse than the issue.
  • Nitetrain817Nitetrain817 Member Posts: 5
    I understand things happen but I have not been able to login for 19 hours and not even a single response from kabam this is ridiculous
  • RamBero_123RamBero_123 Member Posts: 5
    Informational update, maybe this information helps rule out possible reasons for this. I actually was on iOS 11.1.1 but updated last night to 11.2.5 and still can’t get into the game on my T-Mobile Cellular data.
  • AnttooocoldAnttooocold Member Posts: 1
    Yeah some of my friends has IOS and all but one is having the same problem, I’m thinking it has to do something with what service you have. Cause the friend that is having the same problem has T-Mobile. Everyone else has a different service on IOS and is having no problems.
  • IncrediblehukIncrediblehuk Member Posts: 15
    Still no update and no fix..... can’t move in AQ
This discussion has been closed.