**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options
Comments
We're going to look at some more options to address this right now. We won't have any answer on exactly what we're gonna do for a little while, as we need to wait for some data to propogate, so please sit tight. As soon as I have more information, I will let you all know!
I got Bishop in mine, this is like a punishment rather than a reward. Should I be contacting support or should I hang back and wait for an official announcement?
How is the any different from the Void/Sentry mistake or the featured 6* mistake? Just give those who opened it already another one or the option the spin again.
I’m not touching my Bishop, they can take it back.
That sounds wrong lol...
Please refund me ASAP. So disappointing when you spent hard earned money and they cant even check whats in the crystal before going live.
Please refund me. Very upsetting.
Your refund will process by the end of the week. The thing is we dont know what week this is it could be the wekk of july 2118
Oh we are! We're going to make sure that we make this right for all of you. We have to balance our options (which is the quickest? Which is the fairest? Are they the same? How many people were affected?), and then we can make a decision on how to fix this issue for you all.
Thank you for responding, do you think this can be refunded a marvelous crystal with the correct champs today or a refund?
Really hoping this is rectified soon considering the cost that went into buying the offers to get to the 10K offer. First time I’ve ever “whaled out” and would hate to be let down by how this is handled.