Downtime Compensation [Merged Threads]

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  • V1PER1987V1PER1987 Member Posts: 3,474 ★★★★★
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    Timelines? Plural? This this happening over several days?
  • Wakandas_FinestWakandas_Finest Member Posts: 859 ★★★★
    V1PER1987 wrote: »
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    Timelines? Plural? This this happening over several days?
    My guess is they plan to do a rerun of the goldpool arena. Only logical reason for needing a timeline for compensation
  • Stevo_0316Stevo_0316 Member Posts: 11
    @Kabam Miike I noticed the effort & chaos the past few days. I know you get a lot of hate mail, but I see y'all trying to make more effort. Much appreciated.
  • KbugiiKbugii Member Posts: 167 ★★
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    And I take back what I said. Even more delay the information gets pushed to the tentative date people are calling for the boycott.
    I find that to be too much of a coincidence.
  • GroundedWisdomGroundedWisdom Member Posts: 36,566 ★★★★★
    Kbugii wrote: »
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    And I take back what I said. Even more delay the information gets pushed to the tentative date people are calling for the boycott.
    I find that to be too much of a coincidence.

    That's what they said at the beginning of the week. They would discuss it this week, and try for next. There's a great deal going on at the moment.
  • Wakandas_FinestWakandas_Finest Member Posts: 859 ★★★★
    Kbugii wrote: »
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    And I take back what I said. Even more delay the information gets pushed to the tentative date people are calling for the boycott.
    I find that to be too much of a coincidence.

    That's what they said at the beginning of the week. They would discuss it this week, and try for next. There's a great deal going on at the moment.
    That’s not exactly what they said. They only said that they would start discussing compensation early this week. They made no mention of when compensation would be disbursed. Quite frankly it shouldn’t have taken this long to come up with a suitable package as we have been down this road before. However I will accept Mike’s excuse that it was a busy week.
  • GroundedWisdomGroundedWisdom Member Posts: 36,566 ★★★★★
    Kbugii wrote: »
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    And I take back what I said. Even more delay the information gets pushed to the tentative date people are calling for the boycott.
    I find that to be too much of a coincidence.

    That's what they said at the beginning of the week. They would discuss it this week, and try for next. There's a great deal going on at the moment.
    That’s not exactly what they said. They only said that they would start discussing compensation early this week. They made no mention of when compensation would be disbursed. Quite frankly it shouldn’t have taken this long to come up with a suitable package as we have been down this road before. However I will accept Mike’s excuse that it was a busy week.

    Afterwards, the comment was made that they discussed some of the aspects, but they wanted to cover all of them, so they would try to have something together by the end of the week into next week.
  • GroundedWisdomGroundedWisdom Member Posts: 36,566 ★★★★★
    Hey All,

    Sorry to keep you all waiting. I don't have any news to share right now. We've made a lot of progress, but still have some "ifs and buts" to work out regarding what we can and can't do. We'll have more information for you guys by the end of the week, and also hope to be able to take any actions that need to be by the end of the week or early next week.

    We will keep you guys updated as we go.

  • Wakandas_FinestWakandas_Finest Member Posts: 859 ★★★★
    Kbugii wrote: »
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    And I take back what I said. Even more delay the information gets pushed to the tentative date people are calling for the boycott.
    I find that to be too much of a coincidence.

    That's what they said at the beginning of the week. They would discuss it this week, and try for next. There's a great deal going on at the moment.
    That’s not exactly what they said. They only said that they would start discussing compensation early this week. They made no mention of when compensation would be disbursed. Quite frankly it shouldn’t have taken this long to come up with a suitable package as we have been down this road before. However I will accept Mike’s excuse that it was a busy week.

    Afterwards, the comment was made that they discussed some of the aspects, but they wanted to cover all of them, so they would try to have something together by the end of the week into next week.
    Doesn’t change the fact that they did not mention when disbursement would be made you’re making an assumption
  • V1PER1987V1PER1987 Member Posts: 3,474 ★★★★★
    Bugged 4th of July crystal, no compensation, and now delayed peak milestones/AQ. Guess the focus for this week was the harder AW map.
  • Darrellz2161Darrellz2161 Member Posts: 83
    For heaven sakes another day just to know whats going on!!
  • Sonnyt4jrSonnyt4jr Member Posts: 50
    Hey All,

    Sorry to keep you all waiting. I don't have any news to share right now. We've made a lot of progress, but still have some "ifs and buts" to work out regarding what we can and can't do. We'll have more information for you guys by the end of the week, and also hope to be able to take any actions that need to be by the end of the week or early next week.

    We will keep you guys updated as we go.
    Hey All,

    Sorry to keep you all waiting. I don't have any news to share right now. We've made a lot of progress, but still have some "ifs and buts" to work out regarding what we can and can't do. We'll have more information for you guys by the end of the week, and also hope to be able to take any actions that need to be by the end of the week or early next week.

    We will keep you guys updated as we go.


    Any time like ???????
  • AURELIUSAURELIUS Member Posts: 121
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    Timelines as in plural? Why not give us the rewards at once?
  • KillerRino19KillerRino19 Member Posts: 370 ★★
    Nice
  • GroundedWisdomGroundedWisdom Member Posts: 36,566 ★★★★★
    edited July 2018
    Kbugii wrote: »
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    And I take back what I said. Even more delay the information gets pushed to the tentative date people are calling for the boycott.
    I find that to be too much of a coincidence.

    That's what they said at the beginning of the week. They would discuss it this week, and try for next. There's a great deal going on at the moment.
    That’s not exactly what they said. They only said that they would start discussing compensation early this week. They made no mention of when compensation would be disbursed. Quite frankly it shouldn’t have taken this long to come up with a suitable package as we have been down this road before. However I will accept Mike’s excuse that it was a busy week.

    Afterwards, the comment was made that they discussed some of the aspects, but they wanted to cover all of them, so they would try to have something together by the end of the week into next week.
    Doesn’t change the fact that they did not mention when disbursement would be made you’re making an assumption

    Did you not read the comment I quoted?

    "and also hope to be able to take any actions that need to be by the end of the week or early next week.".
  • Captain_ClecticCaptain_Clectic Member Posts: 3
    Its funny how they already got a fix and timeline for the 10k unit offer fix but they have no fix yet for the major downtime I predict what ever it is will be not good and a joke. They need to look at everything I get that but as 1 thing is looked at give us a update on what you are doing. Kabams communication is a joke at best. I wonder if they will ever learn to stop burning there customer base.
  • GroundedWisdomGroundedWisdom Member Posts: 36,566 ★★★★★
    AURELIUS wrote: »
    Hey Everybody,

    Sorry for the delay on this. We've had a lot going on around here, and will have some news for you all tomorrow morning. We'll detail out our plan, as well as some tentative timelines.

    Timelines as in plural? Why not give us the rewards at once?

    He could be referring to several situations. Besides the outage, they also have the Offer situation to deal with.
  • draco7326_7311draco7326_7311 Member Posts: 141
    Go figure. They can't figure out compensation from incident last week but come up with solutions for issues this week. Sos!!!
  • DrZolaDrZola Member Posts: 9,119 ★★★★★
    Given that there are “timelines” involved, is it safe to assume you are dealing with the iOS overheating/shutdown issue in this batch of fixes/restitution as well @Kabam Miike ? Or is that a separate matter that will be addressed later?

    Dr. Zola
  • Primetime_769Primetime_769 Member Posts: 118
    The longer they keep us the waiting the better the compensation.
  • JustusCastrumJustusCastrum Member Posts: 149
    If the goldpool arena will be rerun, please exclude the players that already have him, since they'll want to dupe him and grind (spend) the others out of action. It's just a trophy anyway, most of them will leave him at 1/25.
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  • Epsilon3Epsilon3 Member Posts: 1,138 ★★★
    Hey guys suns getting real low… can we get any update?
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  • JustusCastrumJustusCastrum Member Posts: 149
    It's cry.
  • edited July 2018
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  • Momosbk88Momosbk88 Member Posts: 52
    Hey Kobster84!

    We apologize for any inconvenience the maintenance has caused and compensation is being discussed with the team. You can find more information regarding this here!.

    And what is nothing is why ?????? No Answear to the Gamer what is your Problem????
  • ChillChill Member Posts: 17
    They were never going to give compensation before july 4 th deals. The comp would impact how many people would have bought them. Now the deals are over i would say you will get it sooner rather then later
  • 龙骑士尹志平龙骑士尹志平 Member Posts: 2
    Eager to hear good news
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