Werewrym wrote: »
Compensation: something, typically money, awarded to someone as a recompense for loss, injury, or suffering.
That's the definition... I just felt like leaving it here since Kabam doesn't seem to know what the word means.
ILovePonies wrote: »
So I have just read your post about he people affected by this..
Not a single thing mentioned about LEGEND..
I was at the end of my legend run and this downtime affected my run.
This is not fair on all people at all, you have built a reasonable resolution for the goldpool arena people that were affected. But the EQ legend may need reassessing.. (if the legend was still available on that)
Also the legend results for antman quest needs reassessing. Any players affected need to either be refunded/rewarded for this.
mum_m2 wrote: »
why is everyone so up in arms about this? You should be directing your attention to other issues. I'll take the free stuff all day. If you think that the game being down for 10 hours is worth more than 1500 5* shards you're crazy. that's 150 5* shards for every hour they were down. Plus all the other stuff they giving us. I'm pretty happy with it.
Shrinidhi wrote: »
Will it be at the end of today or is it in next week @Kabam Miike
Kabam Miike wrote: »
Thanks for your feedback Summoners,
It's important to remember a few things here. First, the first and foremost goal of these kinds of compensation are to make up for what you missed during the downtime. We want to make sure that all events affected had a resolution, and that any affected Summoner has the situation rectified for them. Compensation packages are not about "Free stuff". The only events that we can't measure how players were affected specifically were things like Event Quest, and Alliance Wars, which is why there are Energy Refills and 5-Star Shards in the package as well.
Secondly, I see a lot of people bringing up the last compensation package that went out. That one was a different situation where it was not possible for us to address every event that was affected because of the repeated downtimes during the month of March. That package was also for an entire month, and not a single night.
And Lastly, we're seeing some comments on other issues, such as problems with devices. This is completely unrelated, and something that we are still investigating.
Kdog76 wrote: »
Underwhelmed. Not surprised unfortunately. I guess the fact that we get anything is better than most apps, but still expected more than a few shards. There was a chance to wow the community here that was lost. This was a very cheap approach to a bad experience that left most players very frustrated. I remember the “my contest was not running up to my standards” comp we used to get- they were way better than this. Come on folks...aspire to be better than this.
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