iPhone 7 Plus
iOS 11.4
Both WiFi and Cellular Network
My iPhone still gets hot after playing the game for about 20 mins or so , just to let you know , tried it in hope to play the game again smoothly ... not going to risk my phone until your next update - that's too much money on the table right here.
Kinda disappointing to see this taking so long , can't play AQ / AW neither Arena grind properly due to that ..
Takes longer than before, maybe 20 minutes, but my phone is still heating up significantly. Nit willing to play for longer to see if it continues heating to the point of s crash.
We’ve received some reports from Android users about possible similar issues, but have not seen anything on the same scale as the iOS issues, which were appearing in connection to some iOS only code. We have been investigating these reports from Android users on a case by case basis, and in some instances found that unique issues reported are with unique devices maxing out their capacity to run the game. We’re sorry to hear that you may be experiencing these issues; if you are, would it be possible for you to let us know what model of device you are using and what version of your OS you are running?
@Kabam Miike are u guys working on some compensation packages for this issue people couldnt play the game as much as they would have liked cuz of this
Hey there Taserface, we are monitoring the performance of the update at the moment, to make sure that it is solving the problem and that that is our focus right now. Once we know that the issue has been addressed, then we will begin having those conversations. We will also need some time to assess the full impact this has had on players. But right now, our focus is to make sure the update is performing correctly.
@Kabam Zibiit I think it’s clear from this and other threads that the issue has not been completely resolved. I am still experiencing the heating issue after applying yhd latest update.
How long before the ongoing issues are acknowledged and we go back to waiting days for drop fed updates telling us nothing? Or perhaps the plan is to ignore those of us reporting ongoing issues and hope we go away?
It could be those still facing issues have pushed their devices past the point of no return. My one device was pushed to that point and had it repaired but the other I barely played on the last three weeks so it’s fine. Update is beneficial to some of us.
I was just about to ask if the “hotfix” (lol nice pun ziibit) worked because I’m on data now, but I guess maybe not? Can more people say if it works or not?
I was just about to ask if the “hotfix” (lol nice pun ziibit) worked because I’m on data now, but I guess maybe not? Can more people say if it works or not?
The Thread on it has mixed reviews. Some have success, others still have issues. It's progress, anyway.
Thanks for solving the overheating issue on ios devices. After a long time getting a chance to play. However noticed that the battery is still draining fast and the app is not even getting captured on battery usage on iphone. Lost 60% battery within 25 mins of play.
I have iphone 6s
IOS 11.4.1
Please assist Kabam..
What about our compensation?? Because of this problem many if us were not able to play contest smoothly..We missed many arena champions ..And I think kabam should compenset us..Btw the new update is working fine...Thank u kabam ..
My phone is still heating up after about 10 minutes of game play. Did a a few runs in arena and started noticing the phone’s back camera area began to heat up. Stopped playing immediately because I do not want to damage my phone.
Anyone else still experiencing this after the “hotfix”???
iPhone 7, updated to latest version. Not getting hot as quick but still getting very warm after 10 minutes of playing. Seems to be draining the battery fast still as well.
Comments
Also, why does the game drain the battery so fast???
iOS 11.4
Both WiFi and Cellular Network
My iPhone still gets hot after playing the game for about 20 mins or so , just to let you know , tried it in hope to play the game again smoothly ... not going to risk my phone until your next update - that's too much money on the table right here.
Kinda disappointing to see this taking so long , can't play AQ / AW neither Arena grind properly due to that ..
iOS 11.4.1
Takes longer than before, maybe 20 minutes, but my phone is still heating up significantly. Nit willing to play for longer to see if it continues heating to the point of s crash.
I agree
iPhone 6 Plus
AT&T
WiFi & Cellular
Phone still overheats within 10 minutes of playing... Also, it’s draining my battery...
We’ve received some reports from Android users about possible similar issues, but have not seen anything on the same scale as the iOS issues, which were appearing in connection to some iOS only code. We have been investigating these reports from Android users on a case by case basis, and in some instances found that unique issues reported are with unique devices maxing out their capacity to run the game. We’re sorry to hear that you may be experiencing these issues; if you are, would it be possible for you to let us know what model of device you are using and what version of your OS you are running?
Hey there Taserface, we are monitoring the performance of the update at the moment, to make sure that it is solving the problem and that that is our focus right now. Once we know that the issue has been addressed, then we will begin having those conversations. We will also need some time to assess the full impact this has had on players. But right now, our focus is to make sure the update is performing correctly.
12.3 beta
Still getting very hot around the power button, camera, sim card an screen.
How long before the ongoing issues are acknowledged and we go back to waiting days for drop fed updates telling us nothing? Or perhaps the plan is to ignore those of us reporting ongoing issues and hope we go away?
Good point
No crash
No overheat
Good job guys....
Sad it took so long...
The Thread on it has mixed reviews. Some have success, others still have issues. It's progress, anyway.
I have iphone 6s
IOS 11.4.1
Please assist Kabam..
Please talk about the Android problem
iOS 11.4.1
My phone is still heating up after about 10 minutes of game play. Did a a few runs in arena and started noticing the phone’s back camera area began to heat up. Stopped playing immediately because I do not want to damage my phone.
Anyone else still experiencing this after the “hotfix”???
Rogers
Version 11.4.1 iOS
Mcoc App Version: 19.0.1
Lag is still prevalent when on the main quest, event quest, arena, etc...
The phone still heats up when grinding the arena. But no hotter prior to the 19.0 update.