New 19.0 update phone problems [Merged Threads]

1818283848587»

Comments

  • WhathappenedWhathappened Posts: 579 ★★★
    @WiMak I get your point but I think a lot of people still suffer from over heating. My device was vastly improved but no where close to pre 19.0. After 10 or so minutes lag starts to become an issue again, while it's still playable for arena it's not for competitive play. Outside of iOS problems the hotfix did nothing for the Android problems that appeared after 19.0. That patch only helped the problem not solved it.
  • WiMakWiMak Posts: 350 ★★
    In regards to android… Yeah, their contest woes are “legendary“ and unfortunate. I have no experience with it so can’t, won’t, and shouldn’t try to speak to it.

    My only intent was to offer a perspective on people throwing around the word “overheating” being that “hot” is subjective where as “overheating” is a technical, certainly not subjective, word.

    A company’s work is never done and they should remain vigilant on improving the game and their customers experience with it. I just Fear legitimate issues can get lost or brushed aside amongst all the noise of “overheating“ claims…

    I definitely mean no disrespect to those with legitimate issues.
  • bharatgaurbharatgaur Posts: 3
    Updated the game just now and while playing arena ... my iPhone is heating like crazy once again... I wonder if the bug of last time is back to trouble us all once again.
  • Same here. iPhone 7 on iOS 12. 19.1 definitely brought back the heating and the lag.

    @Kabam Miike @Ad0ra_ wth is going on?!?
  • Yup same here
    iPhone 6s
    10 min of play after update. Baking
  • Ricoone982Ricoone982 Posts: 29
    I'm on android and my game play is real lagging and heating up and kicking me off the game
  • Kabam LyraKabam Lyra Posts: 2,677 ★★★
    Hi all!

    We appreciate everyone's reports and updates about their experiences with the 19.0.1 hotfix. In an effort to keep the forums more organized, we've created an updated platform-specific set of threads for players to use when reporting performance issues in game.

    Moving forward, if you are experiencing lag, crashing or other performance issues after updating to the 19.1 version of The Contest please report them in the dedicated threads below using the template provided. It's important for us when investigating these issues to have as much information from players as possible including device information.

    [iOS] 19.1 Lag, Crashing and Performance Investigation

    [Android] 19.1 Lag, Crashing and Performance Investigation

    You can also keep an eye on our official announcement thread for any updates surrounding the overheating and crashing issues in the 19.0 update.
This discussion has been closed.