@Kabam Miike please just ask for a reset. Apparently this is a very wide issue with many people 30 minutes in asking for a reset.
Unfortunately, this is not an easy thing to do, or something that can be done quickly. Since resources have been spent and would need to be refunded. Additionally, we're still trying to figure out what might be happening, if there is indeed an issue.
You guys have restarted aq in past after maps been started on day 1...cause of bug issues so you can’t say this
That is a very rare occurrence and only done in emergency situations. Even then, if there is an issue, we can't be sure that restarting the Alliance Quest would resolve it, and then everybody that didn't have an issue would be affected as well.
But we need you to do something as alliance that only have 1 bg can’t do days 2,3,4 and 5 as it’s a waste as we’re behind by too much, alliances that are ok will gain an elevated rank and therefore gained an unfair advantage by exploiting a bug ( not intentionally ) so which rules are you using this time? The only way is to stop all of it, yes the costs that alliances have spent will be lost and a great deal of work for you to sort out but it’s your mistake not ours, man up except some responsibility for once
I understand the doubt from guys that it worked properly for but since I started it myself & took my time looking through everything before continuing, I can say without question that it is bugged.
I wasn't doubting what people were reporting. Just pointing out that sometimes people can click through when something is new, without noticing. Just looking at possibilities.
@Kabam Miike please just ask for a reset. Apparently this is a very wide issue with many people 30 minutes in asking for a reset.
Unfortunately, this is not an easy thing to do, or something that can be done quickly. Since resources have been spent and would need to be refunded. Additionally, we're still trying to figure out what might be happening, if there is indeed an issue.
You guys have restarted aq in past after maps been started on day 1...cause of bug issues so you can’t say this
That is a very rare occurrence and only done in emergency situations. Even then, if there is an issue, we can't be sure that restarting the Alliance Quest would resolve it, and then everybody that didn't have an issue would be affected as well.
But we need you to do something as alliance that only have 1 bg can’t do days 2,3,4 and 5 as it’s a waste as we’re behind by too much, alliances that are ok will gain an elevated rank and therefore gained an unfair advantage by exploiting a bug ( not intentionally ) so which rules are you using this time? The only way is to stop all of it, yes the costs that alliances have spent will be lost and a great deal of work for you to sort out but it’s your mistake not ours, man up except some responsibility for once
I wasn't doubting what people were reporting. Just pointing out that sometimes people can click through when something is new, without noticing. Just looking at possibilities.
I agree that can definitely happen but something went wrong for sure this time.
Everything works fine! But I almost made a mistake and started 1bg. As it said “start” I thought to myself “is it start to select other bg or start aq?!” Then I just went back and read carefully and selected my 3 different bg. I am pretty sure it is yours mistake
The fact that there are so many alliances not able to get 3 BG in and you’ve yet to fix the previous screw up is absolutely ridiculous. @kabam mike this is an occurance y’all need to restar AQ. No question.
Everything works fine! But I almost made a mistake and started 1bg. As it said “start” I thought to myself “is it start to select other bg or start aq?!” Then I just went back and read carefully and selected my 3 different bg. I am pretty sure it is yours mistake
Everything works fine! But I almost made a mistake and started 1bg. As it said “start” I thought to myself “is it start to select other bg or start aq?!” Then I just went back and read carefully and selected my 3 different bg. I am pretty sure it is yours mistake
Ever had a problem with lag before? No you haven’t because I didn’t therefore you can’t as it was working fine for me
@Kabam Miike please just ask for a reset. Apparently this is a very wide issue with many people 30 minutes in asking for a reset.
Unfortunately, this is not an easy thing to do, or something that can be done quickly. Since resources have been spent and would need to be refunded. Additionally, we're still trying to figure out what might be happening, if there is indeed an issue.
Restart AQ and first day free of cost..not that hard..no refunds needed
Not once did you say that you are actually looking into this. Our alliance chose 3 bgs, but after selecting the map for bg1 it didnt give the option for the other 2 after selecting next. Just began AQ. Now we are sol if you dont reset.
It seems clear to me that not enough effort or information was put out to ensure alliances knew exactly what was expected once the new AQ started.
The big feature of this new AQ was that each group could choose which map they started. Judging by the number of complaints here it is quite obvious that you have not been clear in your explanation as many alliances have inadvertently started only one group.
When you bring in a major change to the way an important part of the game is played you need to ensure that you have explained this change appropriately. It seems to be very clear that you have failed in doing this.
We're going to continue to investigate this. We won't be restarting the Alliance Quest series that started today, because if there is an issue, we can't be sure that restarting it would fix it. We're going to keep testing some things, and will continue to do so as the series goes on.
If any of you see anything like this again tomorrow, it would be very helpful if you could screenshot it, or record a video of the process. I'll also be paying very close attention to all of our Community spaces for any more mentions of anything about this potential situation.
@Kabam Miike honestly..
Considering its sunday.. afternoon in the states..
How fast can u actually form a response team and confirm a bug or not?
That was the first mistake.. introduce something new with these major changes and start it on a sunday. So if something goes wrong (as it did) not many around to solve it. you guys at kabam Should have planned this better so if problems would arise you could solve then within a reasonable timeframe
Apparently there are three different scenarios here:
1. Its working as intended
2. The option to choose 3 BGs appeared, but when they clicked on 3 it only allowed them to do 1
3. They never got the chance to choose more than 1 BG, so they're stuck with 1
I'm fairly certain that these are the only issues, maybe this'll help narrow things down
We're going to continue to investigate this. We won't be restarting the Alliance Quest series that started today, because if there is an issue, we can't be sure that restarting it would fix it. We're going to keep testing some things, and will continue to do so as the series goes on.
If any of you see anything like this again tomorrow, it would be very helpful if you could screenshot it, or record a video of the process. I'll also be paying very close attention to all of our Community spaces for any more mentions of anything about this potential situation.
So what about rewards for alliances that are high ranked and get screwed? As this does effect rewards for alliances
@Kabam Miike would CS atleast be able to open other bgs for those that send in ticket? They are asking for screenshot now which people don’t have as we did not anticipate an issue before starting AQ.
It seems clear to me that not enough effort or information was put out to ensure alliances knew exactly what was expected once the new AQ started.
The big feature of this new AQ was that each group could choose which map they started. Judging by the number of complaints here it is quite obvious that you have not been clear in your explanation as many alliances have inadvertently started only one group.
When you bring in a major change to the way an important part of the game is played you need to ensure that you have explained this change appropriately. It seems to be very clear that you have failed in doing this.
It would have been simple if bg1 chose there map and started and when 1 joined it allows bg2 to chose a map and open and then bg3 BUT that can’t happen as they way they do the map costs to try and force us all to do more map 6, so really kabam have made it more difficult by there greed
We're going to continue to investigate this. We won't be restarting the Alliance Quest series that started today, because if there is an issue, we can't be sure that restarting it would fix it. We're going to keep testing some things, and will continue to do so as the series goes on.
If any of you see anything like this again tomorrow, it would be very helpful if you could screenshot it, or record a video of the process. I'll also be paying very close attention to all of our Community spaces for any more mentions of anything about this potential situation.
Comments
Ok. Just asking.
But we need you to do something as alliance that only have 1 bg can’t do days 2,3,4 and 5 as it’s a waste as we’re behind by too much, alliances that are ok will gain an elevated rank and therefore gained an unfair advantage by exploiting a bug ( not intentionally ) so which rules are you using this time? The only way is to stop all of it, yes the costs that alliances have spent will be lost and a great deal of work for you to sort out but it’s your mistake not ours, man up except some responsibility for once
It took em last then 2 hours last time
I’m sure it is a bug. Coz the options in your photos is totally not the same when I first open our aq.
There has only 1-2-3 on the top
And there has no way to choose other bg map at all
I agree that can definitely happen but something went wrong for sure this time.
Considering its sunday.. afternoon in the states..
How fast can u actually form a response team and confirm a bug or not?
You have selected x groups playing y maps. Confirm
There should be. There's a Summary before you confirm.
No as other alliances are having same issue
Ever had a problem with lag before? No you haven’t because I didn’t therefore you can’t as it was working fine for me
The big feature of this new AQ was that each group could choose which map they started. Judging by the number of complaints here it is quite obvious that you have not been clear in your explanation as many alliances have inadvertently started only one group.
When you bring in a major change to the way an important part of the game is played you need to ensure that you have explained this change appropriately. It seems to be very clear that you have failed in doing this.
We're going to continue to investigate this. We won't be restarting the Alliance Quest series that started today, because if there is an issue, we can't be sure that restarting it would fix it. We're going to keep testing some things, and will continue to do so as the series goes on.
If any of you see anything like this again tomorrow, it would be very helpful if you could screenshot it, or record a video of the process. I'll also be paying very close attention to all of our Community spaces for any more mentions of anything about this potential situation.
That was the first mistake.. introduce something new with these major changes and start it on a sunday. So if something goes wrong (as it did) not many around to solve it. you guys at kabam Should have planned this better so if problems would arise you could solve then within a reasonable timeframe
1. Its working as intended
2. The option to choose 3 BGs appeared, but when they clicked on 3 it only allowed them to do 1
3. They never got the chance to choose more than 1 BG, so they're stuck with 1
I'm fairly certain that these are the only issues, maybe this'll help narrow things down
So what about rewards for alliances that are high ranked and get screwed? As this does effect rewards for alliances
It would have been simple if bg1 chose there map and started and when 1 joined it allows bg2 to chose a map and open and then bg3 BUT that can’t happen as they way they do the map costs to try and force us all to do more map 6, so really kabam have made it more difficult by there greed
Nice so we are screwed..thanks kabam...