Potential Delay to v44.1 Launch

We are currently working through some issues that may affect the release window of v44.1. This means that the update may not release on Monday as it usually does. We are working to resolve the issue holding us up as quickly as possible, but will keep you all updated, especially if the delay results in any changes to the content release schedule.
Options

DELETE IF NOT ALLOWED> DONT JOIN MARVEL INSIDER IF YOUR CANADIAN EH

LeoGnarleyardoLeoGnarleyardo Posts: 355 ★★
in General Discussion
SOO im canadian and ive been a part or marvel insider for about 2 and a half years now, i emailed support about some issues i was having and they deactivated my account and i have not been able to reach a human being to get any feed back, super frustrated and disappointed.
Just some friendly advice.. if your canadian dont get excited about marvel insider

Comments

  • Options
    ManChildManChild Posts: 608 ★★★
    I’ve never had a positive experience with them. I quit trying after 3 emails went unanswered. They are terrible.
  • Options
    Adamdrt2006Adamdrt2006 Posts: 429 ★
    It does state in the tos that it is for us residents only
  • Options
    LeoGnarleyardoLeoGnarleyardo Posts: 355 ★★
    edited February 2019
    @Adamdrt2006 i have dual citizenship, i live in Washington, just in canada for work
    i joined insider while i was still in Washington,.
  • Options
    ChovnerChovner Posts: 1,171 ★★★★★
    I've never had an issued redeeming points for rewards for over a year now, and recently with 3* Thing. I'm from Canada
  • Options
    LeoGnarleyardoLeoGnarleyardo Posts: 355 ★★
    i made the mistake of emailing them, asking if there would be any issues redeming points because i live in canada at the moment. they just deactivated my account.
  • Options
    Colinwhitworth69Colinwhitworth69 Posts: 7,186 ★★★★★
    LeoGnarleyardo wrote: »
    SOO im canadian and ive been a part or marvel insider for about 2 and a half years now, i emailed support about some issues i was having and they deactivated my account and i have not been able to reach a human being to get any feed back, super frustrated and disappointed.
    Just some friendly advice.. if your canadian dont get excited about marvel insider

    I'm a member, living in Toronto. No issues. Sorry you are having some.
  • Options
    ThatweirdguyThatweirdguy Posts: 675 ★★★
    Sorry this happened to you hoser. Tough luck eh.
  • Options
    LormifLormif Posts: 7,369 ★★★★★
    LeoGnarleyardo wrote: »
    @Adamdrt2006 i have dual citizenship, i live in Washington, just in canada for work
    i joined insider while i was still in Washington,.

    Did you move to Canada, or just there for like a day to work>? your post implies you live there.
  • Options
    LeoGnarleyardoLeoGnarleyardo Posts: 355 ★★
    @Adamdrt2006 I live in Blaine Washington, just in british columbia for work. been here since january this year, otherwise im a US resident.
  • Options
    LormifLormif Posts: 7,369 ★★★★★
    LeoGnarleyardo wrote: »
    @Adamdrt2006 I live in Blaine Washington, just in british columbia for work. been here since january this year, otherwise im a US resident.

    Sounds like you are a Canadian resident, but an American citizen, as you are currently residing there.
  • Options
    LeoGnarleyardoLeoGnarleyardo Posts: 355 ★★
    Makes me wonder how they think its acceptable to deactivate my account for that reasoning.. IM STILL A US RESIDENT REGARDLESS. i do not have an address in Canada, i stay in camp. My residency is with the company i work for, which is an american owned company. its just making no sense to me why they would deactivate it.
  • Options
    Sundance_2099Sundance_2099 Posts: 2,829 ★★★★★
    I'm British and I've had no issues with getting rewards since I joined in 2017. I sometimes don't get the points for reading articles despite doing so multiple times, but it's usually only a 250 point article.

    I once contacted support as it seemed my account had been deactivated, but it was because they were doing maintenance and I got a reply saying that and it's been fine since.

    *shrugs*
  • Options
    Kabam VydiousKabam Vydious Posts: 3,598
    As this doesn't pertain directly to the game, I'll be shutting this down. Issues involving Marvel Insider are to be handled by their Support.
This discussion has been closed.