Act 6.2 Compensation Not Worth it For Me
Icejr
Member Posts: 431 ★★★
Game Name : I c e
I think for you its worth it but for me its not ,i lost around 3100 units during bug on act 6.2 and lot of single and team revives , i am so sad kabam didn't Attached Any units on Compensation Bundle 😞
I think for you its worth it but for me its not ,i lost around 3100 units during bug on act 6.2 and lot of single and team revives , i am so sad kabam didn't Attached Any units on Compensation Bundle 😞
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Comments
I spent hundreds of units to drop a bugged The Champion thinking I was miss-reading his abilities
How does this fall under Kabams new mantra “keep the contest a fair place”
@Kabam Miike why didnt Kabam refund people for the exact items used on the broken content? If someone dropped an Odin on getting thru 6.2 quickly this is a slap in the face. People should have been given the option of exact item compensation or a conversion to units if they completed the content and didnt need the items anymore. Combined with your no refunds from Google or Apple, and this is a joke and leaves Summoners no remedy for what you actually cost them with the brokenness of this game.
Kabam, I have to be honest but you have done a terrible job with the compensation package. Absolutely terrible. I have been regularly posting in the 6.2 Champion bug thread over the last couple of weeks to highlight and remind you of just how big of an impact this had on the people affected by it.
Myself alone, I lost roughly 10 20% revives and spent close to 700 units (some of which I bought with my own money) to try and get him down only to find him unkillable, and I know for a fact that others in the community lost a lot more then I did on this.
What you have done by handing out this universal compensation package to everyone who attempted 6.2 before the patch is been incredibly unfair to those of us that lost far more due to your shortcomings as a game company.
What should of happened is a lesser compensation package that everyone received for 6.2 overall, and a much more substantial package for us who where roadblocked by unbeatable content.
I would love to hear your thoughts on this, as your reply, or lack there of, will be what decides whether I continue to play your game that I have invested a substantial amount of time and money into.
To not distinguish between those who beat Champion and those who did not is criminal. Great job.
Seeing as my last post was deleted, probably because it was too heavily critical, I will try to word this in a way that creates a dialog.
Kabam I have to be honest the 6.2 compensation package is incredibly unfair. It's just terrible.
I have been posting a lot in the 6.2 Champion buy thread over the last couple of weeks, trying to emphasis and put forward constructive feedback on how damaging it has been for those of us affected by it. (I personally lost over 10 revives, and spent roughly 700 units, some of which i bought with my own money, which is one of the smaller spends on the bugged Champion.)
I honestly want to know why there wasn't a smaller widespread compensation package for the general 6.2 fixes, and a much fairer package specifically for those affected by the 6.2 Champion bug. Ultimately, that was the far more serious of the bugs that emerged from adding 6.2 to the game, and it is your responsibility to acknowledge that.
Now I have a lot of love for this game. I honestly think you have done a fantastic job with developing it.
However, despite all the time and money I have invested in it, I will have to stop playing it all together, depending on how you proceed with my post. I am desperate for your feedback to help me make this decision.
I will be brief since many here have already said it. For those of us impacted first by the Sinister bug, then the PI bug, and then the Champion bug why would the compensation not reflect it? If we hit three bugs then a scaled package would make sense. Furthermore with your new refund policy we seemingly cannot request a refund when money was spent prior to knowing the bug existed as well. I understand this is a complex compensation and takes lots of research but frankly this is one of the times where you might need to take the short end of the stick and go over and above helping build trust and excitement within the community.
grace and peace,
DRob74