Hasibullahfida ★
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I have doesnt work.
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@kabam any help, kabam support hasnt replied for two days now
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Of course i did multiple times, its permanently deleted.
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Well ive been contacting them for 2 days straight and doesnt reply and just says the same thing ”information does not match”
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Im sure i put in the original email correctly but that has changed to a new email which i can successful login in game with in, only problem is what if i wanna change my password now or in the future? Everytime i request change, it goes to my old email (im assuming??) otherwise where is the email going if my new email is…
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@kabam
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When i use the link and put the email to recover it says it doesnt exist. As mentioned previously, Microsoft deleted the email (check my old post) so neither kabam wont help me as to why im not receiving any code on my new email that i use to login into the game.
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Yes thats right exactly, i logged with the new email but when i request a password change cos i want to change it why not? They send it to my old email that is not even connected to kabam? So when i contact kabam (vis ticket) they dont even help, all they say is infos dont match, like its been going on for 3-4 days now and…
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Issue my account has my new email so whenni try to change my password using the new email, i dont receive any email with a code. I mean i receive nothing at all no matter how many times i do it with my new email. This is what kabam said once i messaged them regarding it.
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Everything in my acc is same like roster etc
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I think so? Idk cos i use my new email to login to the game
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Yeah and new email was set of mine
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I have no access to my original hotmail account as Microsoft has permanently deleted already and cant retrieve it back.
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My game was set to the original email until yesterday but not anymore and now its set to my new email. So i use that to login in the game. My old original email has been deleted.
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I see, thats why i blurred most important things. Yes ive always used my old hotmail account and never ever changed it.
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I cant change it, if i did i wouldnt have contacted kabam earlier therefore i aint a hacker. Thats the part im wondering how it was changed when they rejected multiple times. Idc how it was changed, I am just wondering why i dont receive email which i click on ”forgot password” and set a new password through the new email
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How can i be a hacker? They can literally check my ip address? And everything else, if its that easy, and if I can change the email on the login why would i still be contacting kabam? Makes no sense to me, all im trying to do is why i am not receving any email regarding the code to change my password. and what happens if i…
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Anyone can help?
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Im assuming i downloaded the game on may 1st 2015? Therefore creation date is that also i guess. @DNA3000
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So here is the thing: When you login to mcoc, a screen pops up as to either sign in or create account. I click on the sign in button to login in and type in my password and email (xlx_*****@hotmail.com). I dont have access to my email anymore. I contacted kabam multiple times to change the email to Van*****@outlook.com…
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Bump
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Then what? Look at my picture
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Correct, i used the same email address on my apple id/Game Center and on my mcoc account
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How does that help me in terms of changing my password ingame or email? According to the screen shots i have no access to my original email, its permanently deleted
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@kabam or anyone. I have access to my app account. All my achievments and purchases are there and when i contact kabam to set a new email (as my old one is gone) but kabam says they dont match or missing info, they dont tell me what more info. I even attached pictures of my purchases and name and achievement and when i…
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You can still use your hotmail to login on Microsoft, its just that after linking my email, it deleted it self and i didnt know
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They are both the same xlx_******@hotmail.com. Never ever changed them.
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Iphone. I have my app store and i see all my achievements and purchases since 2017 and there so my earliest date creation i guessed based on the achievment. The my original name where i do remember cos its my name, same as forum. Yet kabam keeps saying its not mstching, i just need to change my password and email.
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Thats the thing. I receive nothing on the new alis email from kabam. My original game account is locked to my old Alias email so when i try to change the pass, i dont receive any code on the new alias email, im assuming it goes to the old one which i dont have access to