Incitatus666 ★
Comments
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They are not a single entity, but every person at that company represents the company. and they need to uphold their companies image and keep consistent to policy and such. A slip up every so often happens and that is totally understandable, but this stuff happens time and time again with Kabam. That is an issue. Do you…
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Again, I understand and mostly agree with you, but having said that, you can see how the misinformation can be infuriating and a company of Kabam's caliber should have a more effective way of answering these questions. Maybe these types of questions should only be answer by devs and mods here, thus an appropriate support…
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Backdraft, AA issue and Wasp issue. That was just me thinking for two seconds, all of these within months of eachother. That qualifies as often
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Ummm Mate... I get it is the basis of the thread but I am saying that there something fundamentally wrong with a companies function when misinformation is often presented. This is a single example, one of many. You wouldn't run your company half assed like this, and I would expect better from a billion dollar corporation
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Granted the community does have an awful lot of hit too and There are multiple YouTubers who I have stopped watching because of it
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There is a significant amount of misinformation that occurs here, Zibit is actually a huge problem when it comes to that.
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Yet you still want to talk about the video. I dont understand, do you not read my comments and just want to type the same **** over again? It's getting frustrating.
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I fully agree with you. When I said there is something inherently wrong i was addressing the fact that they are answering questions that they are not qualified to answer on. And while that my seem a minor infraction I see it as more of a sign as how poorly the support staff and other aspects of the company is are run. This…
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@Demonzfyre Again, I understand and mostly agree with you, but having said that, you can see how the misinformation can be infuriating and a company of Kabam's caliber should have a more effective way of answering these questions. Maybe these types of questions should only be answer by devs and mods here, thus an…
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Again, I understand and mostly agree with you, but having said that, you can see how the misinformation can be infuriating and a company of Kabam's caliber should have a more effective way of answering these questions. Maybe these types of questions should only be answer by devs and mods here, thus an appropriate support…
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Okay so set that all aside and take the video away. Do you not agree that there is a bigger issue at hand? There are so many issue with the game currently, whether it be bugs, misinformation with the staff, incorrect character descriptions, wtvr. There is something fundamentally wrong about that. A lot of this community…
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And I tagged my post as such because I wanted it to attract attention, which I see succeeded
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I don't see KT1 as someone who would want to stir up users on no basis at all. You have to remember he is a highly respected player in the community and one who is held in high regard by Kabam and the devs as well.
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No i am not hanging on for that reason. So you're saying its okay for their employees to be wrong as often as possible? We all know there is a severe issue with misinformation in this game, by devs, support and others.
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But point taken lol
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There is something inherently wrong about that
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And i dont think it is silly. You are totally ok with the stuff happening now? Do you play this game on a daily basis?
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First off, he is not misinformed, I doubt you even watched the video. He clearly says that he doesn't care about the wasp issue as much as the precedent that their employees are clearly inconsistent or misinformed. Everything you just agreed with me on, KT1 said. So yeah, you never watched his video. He states all of this…
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@UmbertoDelRio And yeah my employees mess up every so often, but thats common, human error, if they messed up on a daily basis. There would either be fires or I would have to figure out the source of the confusion. Either way, I would need to solve the larger issue at hand
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That is not the case. First off I have had terribly poor interactions with Kabam support in the past and since have stopped contacting them. But secondly, my response is a result of many issues and problems that the game has had in the past few months. Devs not responding, bugs flying everywhere and crashes. At a certain…
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All of this makes sense, but if someone as knowledgeable as you is having issue then that is proof there needs to be guidelines set so that both the company and players can be as educated and helpful to the community and the game as possible
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Umm no not at all what I meant. That's a childs response to the question. If you dont know an answer to a question you dont answer it, and if it is incorrect you apologize and figure out the right answer. Thats how the real world works (at least with a successful company, I should know).
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You're getting too hung up on the wasp issue. And based on your logic you are totally correct, I dont care about the stin thing, it makes sense. But if it is so straight forward you are telling me the companies support staff doesnt know the basics? Why are they employees? Thats irresponsible on Kabams part
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Ye i work at fairly large Jewelry company in Manhattan, I know how this works. Our employees get their stuff straight most of the time.
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I've been playing for three years, I am pretty advanced, I understand, I am not harping on the Wasp issue, I'm focusing on a far greater one.
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They are not a single entity, but every person at that company represents the company. and they need to uphold their companies image and keep consistent to policy and such. A slip up every so often happens and t
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Exactly, this happens ALL the time, no one sees issue with this?
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Yeah I am, every game has a user guide. We need to know how this stuff works so that we know how to proceed when fishy stuff happens. Otherwise we are at their mercy and anything goes That's how every game works
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So youd rather have an employee answer a question based on their hunch or have one that actually knows? this is not a how a successful company runs their support system.
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Oh really? please attach the MCOC fundamentals guide that Kabam has published? I would like to read the guide and better educate myself