Kabam Porthos

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Kabam Porthos
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  • Hey @Stillhere, unfortunately, I'm unable to see the discussion you're referring to. However, if you would like to report lag or performance issues, please do so in one of the threads below by providing the details outlined in our Bug Report Template. - Android Lag and Performance Issues Thread - iOS Lag and Performance…
  • Hey @Zugoget, we don't have direct access to in-game accounts here in the Forums. For something like this, I would recommend getting in touch with our Support Team. You can contact them from the game's home screen by clicking the gear-shaped icon in the top-left corner and then scrolling down to the button labeled…
  • Hey @Doosra, as is mentioned in THIS article, you must remain in your Alliance until the Event has ended and Rewards have been distributed. If you choose to leave your Alliance or are Kicked before receiving the Rewards, you will no longer be eligible to claim them. If you would like to discuss this further, I recommend…
  • Hey @Viva93, as is mentioned in THIS article, you must remain in your Alliance until the Event has ended and Rewards have been distributed. If you choose to leave your Alliance or are Kicked before receiving the Rewards, you will no longer be eligible to claim them.
  • Hey @legenWFIdary, it has always been part of our Privacy Policy to protect the identities of any players who we've found to be cheating in The Contest. This is a policy that we've always adhered to and we have no plans to change it for the foreseeable future.
  • I'm unable to confirm or deny whether any of these characters will be introduced in the future but anything is possible! If you would like these suggestions to be considered along with everyone else's ideas, please be sure to post them in our dedicated Character Wishlist Thread. Thanks!
  • Hey @ThePowerCosmic, as you've already shared your concerns HERE, I'll go ahead and close this discussion.
  • Hey @KingAz, as is mentioned in THIS article, you must remain in your Alliance until the Event has ended and Rewards have been distributed. If you choose to leave your Alliance or are Kicked before receiving the Rewards, you will no longer be eligible to claim them. If you would like to discuss this further with our…
  • Hey @AJ_Engel30, firstly, I'd like to clarify that we don't simply warn or ban players who are reporting issues like this. We also don't hide discussions about this topic or delete them unless there is something in the post which violates our Forum rules. We really appreciate it when players reach out with any concerns…
  • As @__FaCe2FaCe__ correctly stated, once you confirm that you would like your account to be permanently deleted, the data is erased, preventing you from ever being able to access the account again. If there's a chance that you may want to play using the same account again, it would be best to simply uninstall the game and…
  • Thanks for the suggestion, @Kazuki! If you would like it to be considered along with everyone else's ideas, please be sure to post it in our dedicated Character Wishlist Thread. When trying to decide which new Champions to add, our Game Team reviews that thread for inspiration. Suggestions posted in separate discussions…
  • Hey guys, to help us keep track of everyone's feedback about issues like this, we created the threads below. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please report your concerns in whichever of those threads is relevant to you by providing the details outlined in our Bug Report…
  • Hey @Arkturis, you can find instructions HERE to help you reset your password. If that doesn't work, please reach out to our Support Team for further assistance by clicking here: http://mcoc.kabamsupport.com/ Alternatively, if you would prefer to contact them from within the game, simply click on the gear shaped icon,…
  • Hey @Qwerty12345, we're unable to help with anything related to Marvel Insider. If you have any questions or concerns about Marvel Insider, I recommend reaching out to Marvel directly. You can contact them by clicking the link below. https://www.marvel.com/help/contact
  • It looks like you were able to post the discussion HERE. If not, try posting it again. If you encounter any issues, feel free to reach out to me via PM for further assistance.
  • Hey @bumble-bee, I'm sorry to hear your inputs aren't registering correctly. Firstly, I suggest making sure the screen of your device is as clean as possible to ensure the best possible performance. If you still notice this happening after cleaning your screen, I recommend going through all the troubleshooting steps in the…
  • Hey @Bodin, this is an intentional feature of the game. We implemented it to encourage players to Level-up their Champions after reaching a higher Rank. While in some cases, there can be an initial decrease in the Champion's attributes, they can then be Levelled up to make them much more powerful than was possible at a…
  • Hey @SG2468, we're unable to help with account-specific issues here in the Forums. I recommend reaching back out to our Support Team with your concerns as they are best placed to help in situations like this. They may be able to offer advice to help you locate the requested information or provide an alternative way for you…
  • Hey @Averadwill5, we created the threads below to help us keep track of everyone's feedback about issues like lag. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please take a moment to contribute to whichever of those threads is relevant to you by providing the details outlined in our…
  • @SummonerNR, thanks very much for taking the time to help out!
  • Hey @WadeManhattan_1, you can find instructions HERE to help you reset your password. If that doesn't work, you can reach out to our Support Team by clicking here: http://mcoc.kabamsupport.com/ Alternatively, if you would prefer to contact them from within the game, simply click on the gear shaped icon, located in the top…
  • Hey @Ioniqus_797, I'm sorry to hear you're experiencing these issues. We have dedicated threads to help us keep track of everyone's feedback about lag and performance issues. The relevant one for Android users is located HERE. Please take a moment to share your feedback in that thread by providing the details outlined in…
    in Bugs Comment by Kabam Porthos January 23
  • Hey @Eshtievey, I'm sorry to hear this happened. We're always working to make improvements to the game, and we created dedicated threads to help us keep track of everyone's feedback about issues like this. The relevant one for iOS users is located HERE. Please take a moment to share your feedback in that thread by…
  • Hey guys, we're unable to help with anything related to Marvel Insider. If you have any questions or concerns about Marvel Insider, I recommend reaching out to Marvel directly. You can contact them by clicking the link below. https://www.marvel.com/help/contact
  • Hey @Mcca89, I'm sorry you're experiencing this issue. In an effort to resolve it, I recommend going through all the troubleshooting steps in the relevant article below. - Android Troubleshooting - iOS Troubleshooting Please also take a moment to share the requested information in the dedicated lag and performance issues…
  • Hey @Just_Frank2022, I'm sorry to hear your inputs are not registering correctly. Firstly, I suggest making sure the screen of your device is as clean as possible to ensure the best possible performance. If you still notice this happening after cleaning your screen, I recommend going through all the troubleshooting steps…
  • Hey guys, I'm sorry to hear you've been experiencing this issue, and I understand it can be really frustrating when something like this happens. If you haven't already, please provide the requested information in the dedicated thread for either iOS or Android, depending on what device you have. The information we receive…
  • Hey @Tasmanian_1, to help us keep track of everyone's feedback about issues like this, we created the threads below. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please report your concerns in whichever of those threads is relevant to you by providing the details outlined in our Bug…
  • Hey guys, the same suggestion was made HERE. To help keep the discussion confined and the Forum tidy, I'll go ahead and close this one.
  • These Forums aren't the place to discuss any actions which have been taken on individual accounts, including in-game bans. There's more information HERE regarding account bans.
    in Bann Comment by Kabam Porthos January 14