new trials rewards error

jdyke23jdyke23 Member Posts: 215 ★
in General Discussion
just did epic trial of fire fought modok hyperion and KM and at the end instead of 5* shards i recieved 600 premium crystal shards ???? mega confused as they stated that you get 500 5* shards. didn’t get a screen shot as i thought it may have been a *chance* at 5* shards until i checked

Comments

  • Swe_wolfisSwe_wolfis Member Posts: 390 ★★
    Did you scroll to the left of the rewards table?

    You got the rare drop of bonus premium shards in addition to your 5* shards.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Swe_wolfis wrote: »
    Did you scroll to the left of the rewards table?

    You got the rare drop of bonus premium shards in addition to your 5* shards.

    Yep, this event can provide enough different rewards that the 5-Star Shards can sometimes be pushed out of view, but they can still be seen if you scroll over to them. If needed, you can write to the Support Team to confirm that they were received, but scrolling through the rewards screen should confirm that they are there if it happens again.
  • Kushstar420Kushstar420 Member Posts: 192 ★
    scroll to the left. epic gives 500 5* shards always after a clearance
  • BazingoBazingo Member Posts: 31 ★
    edited January 2019
    Yep, this event can provide enough different rewards that the 5-Star Shards can sometimes be pushed out of view, but they can still be seen if you scroll over to them. If needed, you can write to the Support Team to confirm that they were received, but scrolling through the rewards screen should confirm that they are there if it happens again.
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    please point where are the 500 5* shards


  • jdyke23jdyke23 Member Posts: 215 ★
    that’s exactly what mine showed !
  • UnknownUnknown
    This content has been removed.
  • SummonerNRSummonerNR Member, Guardian Posts: 13,169 Guardian
    Put your finger on one of those 5 items, and swipe your finger to the right. There are more than 5 items in rewards area. Then you will see the others.
  • jdyke23jdyke23 Member Posts: 215 ★
    thanks guys emailed kabam as well
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