Crashing issue

Strange531Strange531 Member Posts: 16 ★
edited January 2021 in Bugs and Known Issues
Hello kabam,im a tablet user.i am using samsung galxy tab a 2017 model.i get severe crashes.if i play arena i am not able to play more than 2 streaks.if playing quests i am getting crashed every 3 fights.in aq and aw i am not even able to take a fight,bcoz of that much crashing my alliance is losing bonus,i got kicked from my last alliance.so pls solve this issue and anyone other than me is experiencing this comment below
Post edited by Kabam Ahab on

Comments

  • Strange531Strange531 Member Posts: 16 ★
    And i want to mention one that 5 of my friends quit the game bcoz of this crashing issue
  • UnknownUnknown
    This content has been removed.
  • HoitadoHoitado Member Posts: 3,707 ★★★★★
    Problem = Samsung
  • Hera1d_of_Ga1actusHera1d_of_Ga1actus Member Posts: 2,439 ★★★★★
    Get in the back of the line buddy, been having problems on my iPhone btw
  • Strange531Strange531 Member Posts: 16 ★
    @sword 18 in my another device which is samsung android there os no crash even a bit.i think only in some sort of devices theres crash
  • Magicman44Magicman44 Member Posts: 8 ★
    My iPhone and iPad both crash about the last 8 weeks or so
  • CaptainMarvellCaptainMarvell Member Posts: 42 ★
    edited January 2021
    not just samsung. it crashes after every round of arena & every 2 champions in quests. not risking losing half my health in AQ & AW so just been restarting the game after every fight there. going to uninstall & then reinstall to see if that fixes it
  • CaptainMarvellCaptainMarvell Member Posts: 42 ★
    uninstalling & reinstalling didn't help
  • Strange531Strange531 Member Posts: 16 ★
    @captainmarvell yesterday uninstall and reinstalled it .no use thats why i posted this in forums.
  • Strange531Strange531 Member Posts: 16 ★
    @captainmarvell as he said i am also experiencing the same issue
  • CaptainMarvellCaptainMarvell Member Posts: 42 ★
    @strange531 i was trying to find a solution seeing how kabam won't get to it anytime soon. I'm in the same situation as you except i have to lead an alliance. the game crashed 30 times yesterday & 12 times so far today.
  • Strange531Strange531 Member Posts: 16 ★
    Even now the thing which brought me to this comment is the aq and aw crashes and i lose my half health of which i get in.for ef if i go with 10 k hp after game crash my attack bonus is lost and healty goes down to 5 k hp.and kabam pls respondto this issue as soon as possible
  • Strange531Strange531 Member Posts: 16 ★

  • Strange531Strange531 Member Posts: 16 ★
    Like this the game crashes.sometimes when i go with fights the loading symbol stops and blanks out. Sometimes i come out of the game
  • Strange531Strange531 Member Posts: 16 ★
    Kabam im so irritated with this issue.I am seeing this issue for the past 3 months
  • Strange531Strange531 Member Posts: 16 ★
    Kabam im so angry about this issue.thousands ofpeople are complaining about this issue but you are not even responding about this.this needs a compensation.the compensation that is caluable is 1 million battle chips,5 energy refills,5 30 percent champion boost,10 allaince war and alliance quest revives and some aq and aw boosts,5 star nexus qnd 4 star ag
  • Strange531Strange531 Member Posts: 16 ★
    Avtually theze rewards are not exaggerate.i gave this comment in order . Battle chips for arena crash,energy refills and champion boosts for quest crash,aq and aw boosts and revives for aq and aw crash,5 star nexus and 4 star ag for delay for resolving crash issue .what i want to mention is still it is not resolved
  • Strange531Strange531 Member Posts: 16 ★
    That post picture is map 4 aq crash
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey guys, to help us keep track of everyone's feedback about crashes, we created the dedicated threads below.

    - Android Lag and Performance Issues Thread
    - iOS Lag and Performance Issues Thread

    If you haven't already, please take a moment to share your feedback in whichever of those threads is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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