Reward stash wiped out

Run477Run477 Member Posts: 1,391 ★★★
edited June 2022 in General Discussion
@Kabam Miike @Kabam Zibiit

Myself and mini of my allymates have had their reward stash wiped out for some reason. I had some unclaimed compensation still (as did others). I don’t remember what else I had in there. The only thing left was some of last weeks aq rewards.

Can you get someone on this please?
Post edited by Kabam Zibiit on

Comments

  • SnakepSnakep Member Posts: 362 ★★★
    I had to claim the last of the compensation packages yesterday just before they expired. If you didn’t claim them then time ran up and they expired.
  • Run477Run477 Member Posts: 1,391 ★★★
    It’s not the timer. I had one left. And others in my ally all had stuff wiped out in addition to the timer, but thanks.
  • Run477Run477 Member Posts: 1,391 ★★★
    edited June 2022
    It might be that some stuff ended up in other overflow rather than rewards stash. Has anyone else had that? We are trying to confirm the others in my ally has this issue and if that’s what happened.
  • Run477Run477 Member Posts: 1,391 ★★★
    edited June 2022
    I know I None of my compensation expired, so maybe I’m mistaken on what I had in stash left. But I am positive I had some stuff there.
  • danielmathdanielmath Member Posts: 4,103 ★★★★★
    Run477 said:

    I know I None of my compensation expired, so maybe I’m mistaken on what I had in stash left. But I am positive I had some stuff there.

    Na, the last compensation expired, you just forgot to claim it. It happens
  • ChatterofforumsChatterofforums Member Posts: 1,779 ★★★★★
    Op, you are claiming that your compensation disappeared at around the exact time that everyone final compensation timer expired. Despite you denying the timer expired it's very obvious that these were still in your stash than that is 100% what happened.
  • SummonerNRSummonerNR Member, Guardian Posts: 12,659 Guardian
    Run477 said:

    @Kabam Miike @Kabam Zibiit

    Myself and mini of my allymates have had their reward stash wiped out for some reason. I had some unclaimed compensation still (as did others). I don’t remember what else I had in there. The only thing left was some of last weeks aq rewards.

    Can you get someone on this please?

    Were you basing this on the in-game MAIL, and not actually looking at Stash-Rewards ?

    MAIL may indicate a longer “expires in…” time in the Mail Msg that in reality, and the Mail itself will actually disappear after xx # of days even though they still may be available in Stash-Rewards.
  • Run477Run477 Member Posts: 1,391 ★★★
    No. I’m basing this on the timer in the rewards stash. Again, I know I didn’t let anything expire. But all of us are missing stuff from our rewards. I have been playing this game since 2015. I am aware of the timer.
  • Run477Run477 Member Posts: 1,391 ★★★
    Seriously people. None of us forgot to claim anything before the timer expired. All of us have been playing this game for 6+ years.
  • Run477Run477 Member Posts: 1,391 ★★★
    I forgot how useless the forums were. Thanks everyone for the reminder.
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, for account-specific questions, our Support Team is usually better equipped to look into and verify things. You can reach them by sending in a ticket here. If there was a discrepancy in expiration timers, they'd be the best equipped to look into it.
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