Server Outage Information - Discussion Thread

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Comments

  • ViperKingVViperKingV Member Posts: 111
    What about compensation for the first day of the event? When the event started the game was down for at least 4 hours and then it was intermittant most of that day. Not that I expect much compensation, but At least acknowledge that it wasn’t just Tuesday Night.
  • GroundedWisdomGroundedWisdom Member Posts: 36,509 ★★★★★
    They're compensating 4 cycles of the Lab. That's one full day plus another 8 hours.
  • KestrelleKestrelle Member Posts: 441 ★★
    ViperKingV wrote: »
    What about compensation for the first day of the event? When the event started the game was down for at least 4 hours and then it was intermittant most of that day. Not that I expect much compensation, but At least acknowledge that it wasn’t just Tuesday Night.

    At least read their post regarding compensation
  • NomarigerolNomarigerol Member Posts: 159
    Cinn wrote: »
    I thought the AQ compensation for this was supposed to be delivered today ?

    They said it would be likely end of this week
  • Dave_the_destroyerDave_the_destroyer Member Posts: 981 ★★
    I literally cant wait for the kick-offs to begin when this is issued! People, for some reason, think they will get compo over what they lost or missed out on. Dont know why they think this, surely they know what compo actually means. But they do, and it will be most fun
  • Rusya2Rusya2 Member Posts: 2
    What exactly was the cause of this issue? Something game related, or faulty servers?

  • Rusya2Rusya2 Member Posts: 2
    Почему меня опять блокировали, я не понял?
  • SyndicatedSyndicated Member Posts: 641 ★★★
    All legend runs opportunities of Hotel MODOK Ended and se don't have información for outage playera that did The legend run attempt last wednesday.
  • MH2804MH2804 Member Posts: 77
    Umm. Where is the compensation update you guys said you will give? Some in-game goodies if I remember. Been a couple of days an nothing new. That’s a lot of discussing for something so small..
  • JFerg114JFerg114 Member Posts: 122
    And we will continue to wait, Friday will either be a good day for Kabam or a PR nightmare.
  • Yarah_DahileYarah_Dahile Member Posts: 83
    What were the in-game goodies? i can't remember. haha
  • Adamdrt2006Adamdrt2006 Member Posts: 429
    What were the in-game goodies? i can't remember. haha

    4x modock lab rewards (up to highest completed)
    Some arena map crystals health potions revives (depending on highest map completed)
  • SnizzbarSnizzbar Member Posts: 2,170 ★★★★★
    MH2804 wrote: »
    Umm. Where is the compensation update you guys said you will give? Some in-game goodies if I remember. Been a couple of days an nothing new. That’s a lot of discussing for something so small..
    Umm END of the WEEK.
  • phillgreenphillgreen Member Posts: 3,985 ★★★★★
    edited December 2017
    I would like to know when the compensation will be sent out.

    This thread seems very vague on the subject and I don't think anyone has brought it up previously, I'm also far too busy to read all the pages so I figured I'd ask.

  • GroundedWisdomGroundedWisdom Member Posts: 36,509 ★★★★★
    edited December 2017
    They said they're trying to have them out by the end of the week. They have to gather data on all those affected and arrange the Emails.
  • Adamdrt2006Adamdrt2006 Member Posts: 429
    Hopefully we get a update on this tomorrow at least say we got this figured out and this is left
  • GovindskGovindsk Member Posts: 8
    Hey there, I just want to when the compensations will be available...
  • MegaVoltsMegaVolts Member Posts: 114
    Hello kabam, there was a discussion on the Hotel Modok announcement about a cutoff time to do legends run. It wasnt mentioned on the post whether there was a cutoff time (ie 10AM PST of Dec 20) to log in the time, but what was said was we have until Dec 20, which I assumed to be 11:59pm PST. If I was wrong to assume this, pls consider extending the time a bit because of the server maintenance (which went on for almost a full day). I did my legends run between 10am-1pm EST. Tnx. I spent units on boosts and energy for this and if the post was clear that the cutoff was 10am, I would have not spent them if id known it was too late.
  • MirageNoirMirageNoir Member Posts: 73
    Reinstag wrote: »
    Hello kabam, there was a discussion on the Hotel Modok announcement about a cutoff time to do legends run. It wasnt mentioned on the post whether there was a cutoff time (ie 10AM PST of Dec 20) to log in the time, but what was said was we have until Dec 20, which I assumed to be 11:59pm PST. If I was wrong to assume this, pls consider extending the time a bit because of the server maintenance (which went on for almost a full day). I did my legends run between 10am-1pm EST. Tnx. I spent units on boosts and energy for this and if the post was clear that the cutoff was 10am, I would have not spent them if id known it was too late.

    You must be kidding me. Everyone knows the rules. 2 weeks from start of the clock are 2 weeks from 10am. The outage was a week earlier and sure is not the reason why you could not make it earlier on the last day. Probably you just wanted to make your way through 5.4 and use a r5 to make it quicker. Not our problem if you are waiting till last minute and then want everyone else to bend the rules for you.

  • Adamdrt2006Adamdrt2006 Member Posts: 429
    edited December 2017
    MirageNoir wrote: »
    Reinstag wrote: »
    Hello kabam, there was a discussion on the Hotel Modok announcement about a cutoff time to do legends run. It wasnt mentioned on the post whether there was a cutoff time (ie 10AM PST of Dec 20) to log in the time, but what was said was we have until Dec 20, which I assumed to be 11:59pm PST. If I was wrong to assume this, pls consider extending the time a bit because of the server maintenance (which went on for almost a full day). I did my legends run between 10am-1pm EST. Tnx. I spent units on boosts and energy for this and if the post was clear that the cutoff was 10am, I would have not spent them if id known it was too late.

    You must be kidding me. Everyone knows the rules. 2 weeks from start of the clock are 2 weeks from 10am. The outage was a week earlier and sure is not the reason why you could not make it earlier on the last day. Probably you just wanted to make your way through 5.4 and use a r5 to make it quicker. Not our problem if you are waiting till last minute and then want everyone else to bend the rules for you.

    I was thinking the same why Waite till the last few hours and complain because you went over
    Govindsk wrote: »
    Hey there, I just want to when the compensations will be available...


    Also is this going to be a daily thing asking when rewards are coming for outages it has been end of next week always will be asking every day will not change it and yes if you read you will know they clearly said end of next week (this week)
  • VulkanVulkan Member Posts: 11
    Did we get no comp for that massive server outage?
  • BlackhawkbillBlackhawkbill Member Posts: 117
    I think I’m most excited for all the antsy folks here to get their compensation....and it be beyond lackluster so they can all be thrown into a frenzy and start another whine and complaint parade....fingers crossed!!!
  • NOOOOOOOOPEEEEENOOOOOOOOPEEEEE Member Posts: 2,803 ★★★★★
    We are supposed to get it by the end of the week, so either tomorrow or Saturday
  • MegaVoltsMegaVolts Member Posts: 114
    @MirageNoir i was only asking. It was my first time attempting for this so i am not one of “everyone” who knows about it (you probably are on the legends leaderboard). I honestly thought we had Dec 20 and only realized it when i read a post. I am politely asking kabam to consider and thought it was fine to ask. But i guess there are people here who would think and respond differently.

    I am fine with it not being extended, it was my mistake. I was able to do it at 3:34 so will try my luck on the next one.

    By the way, i dont see any problem with completing act 5.4 first. It was an awesome opportunity kabam gave us. And I bet you there are a number who did the same. But then they knew about the cutoff.
  • Already_2011Already_2011 Member Posts: 3
    NOTHING OUTRAGEOUS IS NEEDED. MAYBE GRANT EVERYONE A 4 STAR CHAMP OF THEY CHOOSING OR MAYBE EXTEND THE ARENAS TIME OUT OR LOWER THE CUTOFF FOR 4*CHAMPS IN ARENAS COMBINED WITH SOME HEALTH AND REVIVE POTIONS AND SOME UNITS.
  • VulkanVulkan Member Posts: 11
    How is this spam?
  • Dave_the_destroyerDave_the_destroyer Member Posts: 981 ★★
    Vulkan wrote: »
    How is this spam?

    Maybe, and I could be wrong here, its the fact that you ignored 20 pages of the thread and hundreds of posts stating what compo people will get and when they will get it, and you simply posted, and I quote:

    Vulkan Posts: 11 December 21
    Did we get no comp for that massive server outage?

    Some may think that would count as spam?
  • GaryagGaryag Member Posts: 493
    Kabam this is really unfair to all that play this game. I know things like server outage happens, come on you guys have had more issues than this and you keep rolling out new stuff never fixing what is wrong still with the game. AQ AI is not fair when it can use special Attacks and win each in timing, many players have said parry needs fixing. Kabam instead of fixing issues you roll out 6 star champions update more which causes things to happen like server outages. The game team needs to understand those who lost time can not recover it. I agree with everything posted. Kabam please show players this time come first and not what will save money.
  • Dave_the_destroyerDave_the_destroyer Member Posts: 981 ★★
    Garyag wrote: »
    Kabam this is really unfair to all that play this game. I know things like server outage happens, come on you guys have had more issues than this and you keep rolling out new stuff never fixing what is wrong still with the game. AQ AI is not fair when it can use special Attacks and win each in timing, many players have said parry needs fixing. Kabam instead of fixing issues you roll out 6 star champions update more which causes things to happen like server outages. The game team needs to understand those who lost time can not recover it. I agree with everything posted. Kabam please show players this time come first and not what will save money.

    so you are asking for more compo than you actually lost?
  • Dave_the_destroyerDave_the_destroyer Member Posts: 981 ★★
    Mcord117 wrote: »
    Everyone ready

    Let the fun begin mate!! Looking forward to it

    I think I am actually starting to enjoy the moaners on here and their ridiculous posts more than the game itself! Worrying
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