Loading time and images issues 20.1 [Merged Threads]

DL864DL864 Member Posts: 1,089 ★★★
edited October 2018 in Bugs and Known Issues
I updated today and the loading times seems to have double. I play on an iPad Air 2 iOS 12.0. Is anybody else experiencing this?

**MOD EDIT** The team is investigating issues with extended loading times and missing images. Once we have more information, this thread will be updated.

**MOD EDIT October 25** For players experiencing extended loading screen times, we wanted to let you know we are still working on this issue. It is a complex issue that is taking some additional time for the team to investigate and address. We want to ensure you that we are doing our best to maintain and keep The Contest stable as we address this problem. Thank you again for your patience and understanding.
Post edited by Kabam Lyra on
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Comments

  • SparkAlotSparkAlot Member Posts: 957 ★★★★
    Yes, loading times are longer for me as well.

    This is on Android though.
  • BeeyaaaBeeyaaa Member Posts: 10 ★
    Below you will find screenshots of how the game looks now after the update. Every time I enter the Even Quests or AW, I can't click on anything for approximately 2 minutes, after waiting the 2 minutes, I am able to click on nodes and move on the map.

    9dy3zjc1ss5i.jpg
    7x4wsmpqiyf5.jpgssev3uijnrya.jpg
  • ThednessThedness Member Posts: 27 ★
    The load time is strangely long, and not just on the load screen. It takes three plus minutes after loading a map to finally move or even scroll in and out.
    None of my hero pictures are there, I have an expiring item and I have no idea what it is as the image and name are missing.
    I'm on an Android phone. Anyone else experiencing this?

    8b5byuhxxujw.png
    oulbcrocb5jr.png
  • Running_manRunning_man Member Posts: 41
    Loading times are up and the check connection message pops up every few minutes for me. What can you do? SMH
  • BeeyaaaBeeyaaa Member Posts: 10 ★
    I just posted a thread as well on this same issue. Hopefully they can take a look at it promptly.
  • NamelezNamelez Member Posts: 992 ★★★
    Thought it was just me 😂
  • Nemesis666Nemesis666 Member Posts: 184 ★
    Yup the loading time is a big mess.
  • SabrefencerSabrefencer Member Posts: 1,433 ★★★
    It's taking 30-45 seconds or more between arena fights in the same series, not to mention load times between menus is WAY up. Android has always been slower to load, but this is nearly doubled what it was.
  • King363672King363672 Member Posts: 403 ★★★
    edited October 2018
    Why it's happen in every new ?
    They always add new bugs and don't solve it and now I am sacred of updates
  • JmurphJmurph Member Posts: 118 ★
    Same here. When opening a crystal I can see every 5th face freeze.
  • Planc2007Planc2007 Member Posts: 48 ★
    When I log in and go to monthly quest I get the following screens.

    Help @Kabam Miike

    I have a Google pixel 1 with Android version 9

    61mqivt1gtj0.png
    3bumntb770ba.png
  • Planc2007Planc2007 Member Posts: 48 ★
    I have the same issue
  • Planc2007Planc2007 Member Posts: 48 ★
    edited October 2018
    In-Game Name: Planc2007
    Device and Model: Google Pixel
    Device Operating System: 9 android
    Cellular or WiFi: Wifi and mobile
    Game Version Installed: 20.1.0
    Game Mode: Story Quests, Event Quests, Danger mode. Missing graphics, champs in event. Cannot move in monthly quest. Crystals cannot scroll. All around does not work.
    Sometimes it keeps asks me to log in over and over.
  • M1k0rinM1k0rin Member Posts: 605 ★★
    Omg
  • UndeadUndead Member Posts: 29 ★
    I just lost half my health in war from the game freezing. The fight didn't even load yet.
  • KRONOSDOUBLEKRONOSDOUBLE Member Posts: 548 ★★
    I get lag right before i activate almost every sp1 or sp2 attacks, which seems impossible even though its true. Because of this, my specials often get blocked and allow the opponents to counter and KO me. Hard to even get through uncollected event quests and 5.3 with a problem like this. Wondering when that will get fixed, if it ever will
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    edited October 2018
    Was doing fine originally then as time progressed it started to get worse and now the same issues that plagued the last updates is still on going just not as often.

    On Android to btw and everything is working fine except the game which really doesn't make sense to me since other more demanding games work way better than this one.
  • NojokejaymNojokejaym Member Posts: 4,113 ★★★★★
    yah i was on android game aint made for android, iphone perfect loading time like 5-10 secs i can now do legends run
  • CurriemrusmcCurriemrusmc Member Posts: 39
    I can't Play If I wanted to. When I go into alliance war attack the entire game freezes.
  • Ab_SamadAb_Samad Member Posts: 386 ★★
    Same
  • WebberWebber Member Posts: 9 ★
    @Kabam Porkchop what about the loading error. Preventing people from seeing champs. And navigate the game. I'm Inthe middle of a war and can't get anything done
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 13,949 ★★★★★
    I play on an android, and I don't see any increase in the load times (maybe because they are already long).
    What I can say is, the major Lag is gone. There is still some laggy moments here and there, but nothing compared to what it was last update
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    will-o-wisp wrote: »
    I play on an android, and I don't see any increase in the load times (maybe because they are already long).
    What I can say is, the major Lag is gone. There is still some laggy moments here and there, but nothing compared to what it was last update

    Probably and it's pretty much the same though sometimes it slows to a crawl at different times and only within the game
  • CassyCassy Member Posts: 1,078 ★★★
    No problem for Me.
    A week ago i had this. Reboot of the device helped me out.
  • BeeyaaaBeeyaaa Member Posts: 10 ★
    @Kabam Miike ya'll need to do something about this, we can't even finish the Uncollected Event with all these bugs.
  • King363672King363672 Member Posts: 403 ★★★
    Kabam Porkchop wrote: »
    Hello Everyone,

    Thank you for bringing this issue to our attention.

    I will be submitting this issue to our team for investigation.

    Kind Regards,

    Porkchop

    Please do something about it before the event quest .
    Please!!!
    @Kabam Porkchop
  • CaptainStevioCaptainStevio Member Posts: 31
    Hi,
    As of this morning, I'm unable to open the game. It stays on the spinning wheel loading page indefinitely thus far. No message appears to indicate connection issues as it normally would. I updated the game yesterday to the new version and did not have any issues.
    Thanks,
    CaptainStevio
This discussion has been closed.