Best Of

The alternative would have been not to give a key away for free, but that isn't very fun.

Here's the odd thing about human psychology. In many cases, not giving a gift at all would have been better than giving a "gift" that is not just worthless but also self-serving (spending incentivization).

You basically gave me a coupon for a free drink if you buy a meal at a restaurant you own.

Since the drop rates on the "not fun" stuff is much higher than the "fun" stuff. On balance the event is "not fun".
At the moment, 10 x 5 star... sorry valiant crystals are better than 5000 shards. (Side note why is it possible to high score in your group and still get shafted with 10 x 5 champs, when others are pulling 1000s of titan shards.)

If you had at least given us the chance to work for more shards it would be better received.

I don’t get it at all.

I used a token, beat a level, and spent 10 points ranking up masteries. When I exited the masteries page I ended up back on the main game screen. I entered again, and I have to restart? Progress doesn’t save? I used a token to do nothing except waste my time?

The in-game “tutorial” was useless. The info immediately disappeared. I had zero idea about what was happening. Am I watching a passive turn-based scroller? The way I “play” is to watch the waves and then pick power-ups just to watch the next set of waves?

I want to be as diplomatic and positive as I can while providing constructive criticism, so here goes…this “game” is a dumpster fire, and so far I’d rather walk blindfolded and barefoot across a room with Lego strewn across the floor than ever consider putting any resources into this new mode.

It's a Fantastic Force Saga Sale, that's why there are Saga items geared toward the Fantastic Force Champions.
If you don't have any of those Champions you're wanting to invest in, this one probably isn't for you - which is fine.

Then it seems to be not designed for a lot of people. It's another "spending_event".

You give us a free key that drops us into a lot of spending scenarios.
For example, the 5000 shard box seems to have a pretty high drop rate. How do you get more shards other than spending (i.e. buying more keys). Because the shards for units has an escalating price, that make it a horrible ROI. Not only that, it's 400 shards which doesn't even align with anything. Why not 500 shards?

I know your guys love your metrics, maybe throw in some sentiment analysis.