Best Of
Re: Banned for WHAT?!
You are 100% right in that both I’m assuming this is a mistake and that I’ve backed up users with bans in the past (mostly incorrectly) due to my naivety of believing people wouldn’t post here if they were actually cheating.You’re assuming all the complaints are legit, and the bans are in error. It’s possible, but presuming that as your default position would be historically unwise.I hope for kabam sake they havent messed this up because if they have this incident could kill the game.It won’t kill the game but it’s a serious black eye, maybe two.
Someone is probably getting fired for this, which I feel bad about but hopefully they learn not to release a major update like this on a Friday and then have support disappear.
This feels different. Maybe these are all legit cheaters and I’m gun jumping. It just doesn’t seem like it to me.
I’ll shut up about the issue as there’s nothing really helpful I can contribute, and watch the drama unfold.

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SUSPNEDED ACCOUNT
Hi! My account was suspended for 7days and it was indicated that I used a third party app? I did not install any app pertaining to MCOC. That is why I am wondering why did they suspend my account. Can someone help me with this?
Re: Battlegrounds Alliance Event Point Bug
Hi, i have the same issue when i used elder mark and winning in Gladiator circuit it give me 7k( reward of VT) point instead 13k. I made a request to kabam
Re: Got banned and don't know why
Their announcement didn't say whether the bans were permanent or temporary. Were these all one-week bans only?yes max are one week ban
Anyway, as long as you have a Kabam account set up to log in and log out of the game on any device, I would suggest people hard delete the app from your device, and reinstall it from the store. Then you should be sure you have a legitimate copy to log in to after your ban is lifted.
Re: Banned for WHAT?!
@Atluzmax search for kabam ticket on Google, select Mcoc, log in your account and submit a request. @JediJones77, thanks I sent a ticket to kabam.

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Re: This Is How You Treat Long-Time Players? I'm Done.
But, I get it.. will go do something else! Have a great weekendSo 2 things and I am not making fun of you.
1- Go do something else for the time being, if its a mistake its on them and you will be made right. Yes it sucks, nothing you can do on your end other than wait.
2- If this is really a mistake, threatening to quit is not really the right path to take. Makes it sound like throwing a fit other than asking for a solution
This Is How You Treat Long-Time Players? I'm Done.
This is my first (of the year) —and without a doubt, my last—post on this forum.
I’ve been playing this game for nearly a decade. Ten goddamn years. And today, out of nowhere, I receive a ban for supposedly using third-party software?
Are you serious?
I have never—and I mean never—used any kind of illegal software. Not now, not ever. I’m a casual, free-to-play player who just enjoys the game after work. That’s it. And this is how you repay your long-time players?
Given the laughable incompetence you’ve shown lately with engineering issues and half-baked updates, it wouldn’t surprise me if this is just another one of your epic screw-ups. Maybe your broken system flagged a regular app or, who knows, just owning a OnePlus phone is a bannable offense now? I've been using the same damn phone brand for eight years. Suddenly that's a crime?
This whole situation is beyond idiotic. You ban loyal players like me while cheaters and exploiters roam free. It’s insulting, infuriating, and just plain stupid. If this is how you handle your community, then congratulations—this might be the final straw. I’m done putting time and trust into a game that clearly doesn’t give a damn.
What the actual hell is wrong with you people?
I’ve been playing this game for nearly a decade. Ten goddamn years. And today, out of nowhere, I receive a ban for supposedly using third-party software?
Are you serious?
I have never—and I mean never—used any kind of illegal software. Not now, not ever. I’m a casual, free-to-play player who just enjoys the game after work. That’s it. And this is how you repay your long-time players?
Given the laughable incompetence you’ve shown lately with engineering issues and half-baked updates, it wouldn’t surprise me if this is just another one of your epic screw-ups. Maybe your broken system flagged a regular app or, who knows, just owning a OnePlus phone is a bannable offense now? I've been using the same damn phone brand for eight years. Suddenly that's a crime?
This whole situation is beyond idiotic. You ban loyal players like me while cheaters and exploiters roam free. It’s insulting, infuriating, and just plain stupid. If this is how you handle your community, then congratulations—this might be the final straw. I’m done putting time and trust into a game that clearly doesn’t give a damn.
What the actual hell is wrong with you people?

51
Re: Banned for WHAT?!
I got it from google play, and updated it from google play.This happened to me too, I sent a ticket and they said they couldn't help me. I do believe there is a bug with this new update, I couldn't play bgs normally the day the update happened and the game froze when opening the gold ticket at the lower right part of the screen. And btw no, I haven't cheated, I would not throw my ftp veteran account to the trash.It has nothing to do with whether you cheated or not. I this ban comes from he source you downloaded the game. If you got your APK file from anywhere other than Google Play or Apple stores then that's the reason you got banned.

1
Re: Banned for WHAT?!
Nope.Did you use a dual clone?I got it from google play, and updated it from google play.This happened to me too, I sent a ticket and they said they couldn't help me. I do believe there is a bug with this new update, I couldn't play bgs normally the day the update happened and the game froze when opening the gold ticket at the lower right part of the screen. And btw no, I haven't cheated, I would not throw my ftp veteran account to the trash.It has nothing to do with whether you cheated or not. I this ban comes from he source you downloaded the game. If you got your APK file from anywhere other than Google Play or Apple stores then that's the reason you got banned.
Yes it is.Is google play installed on your phone?I got it from google play, and updated it from google play.This happened to me too, I sent a ticket and they said they couldn't help me. I do believe there is a bug with this new update, I couldn't play bgs normally the day the update happened and the game froze when opening the gold ticket at the lower right part of the screen. And btw no, I haven't cheated, I would not throw my ftp veteran account to the trash.It has nothing to do with whether you cheated or not. I this ban comes from he source you downloaded the game. If you got your APK file from anywhere other than Google Play or Apple stores then that's the reason you got banned.

1