Best Of

It's only a bad policy if it goes against you. They have to be able to take everything back. If you used it, they can't take it back.

Tons of places have these policies. As someone who works 2 jobs in retail, it's people with your attitude that we despise the most. People like you think policies shouldn't apply to you and get angry when you can't have your way.

Get over it.

It's a bad policy either way. I don't expect anything will happen, just hoping in the future kabam can add a confirmation dialogue after a large purchase to be sure you're not mistakenly buying something you don't want.

Also the policy is bad because it's painfully obvious this was a mistake. He never buys paragons. If you think he decided out of the blue to buy 10 paragons, but instead of spending 2k units he would actually spend close to 10k units for them and then hope to get a refund, then that doesn't pass the smell test pal

It's not a bad policy. They do it to keep people from opening crystals, not liking the results and then claiming it was an accidental purchase.

There really isn't an excuse for him opening the paragons. The crystals you get for the calendar are under the shards tab. These would be on the first crystals tab.

It doesn't make sense to not realize that you have 10 crystals that you didn't have before.

Of course it makes sense. There’s rewards all over the place: objectives , milestones, emails , crystals that reward crystals and various stores. Do you keep an inventory of every single crystal you have ?

Pop up offers that appear immediately when you login, and have buy buttons right in the middle of the page, are a terrible design & there’s no pop up confirmation that you’re about to buy something.

There’s been other threads from people who unknowingly bought these packages. Put yourself in someone else’s shoes… try empathy for once.

The issue here is the guy already opened the crystals from this bundle meaning no refund can happen also how do u click the unit price without seeing a pop up saying puchase complete which at that point if wasnt intended u would go to support also theres an x for a reason and that the buttons are big enough to see

It's where the 4 hour crystal and daily crystal claim button is. It's the point in muscle memory to tap when you login. One can do this without even looking at the screen.

Like I said, Its effin on top of the free 4 hour crystal button.

Isn't it 2 buttons to the left of the crystal claim button?