**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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So this is it huh? Bugged quests compensation lol
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Anyone else get this?
Having some direct experience here, you're probably wrong about the data being in a queryable database. You're also certainly wrong in assuming it could exist in a single, or even a fixed set of log files. It is almost certainly in a distributed log repository, fed by distributed sources including the cloud services the game almost certainly uses as a component of its backend infrastructure.
Oh, and the developers writing whatever it is you think they would write to get data out of the live game would also have to overcome the small problem of developing in the blind: game developers are generally separated from the live game servers and the live game data by Chinese walls they are forbidden to breach. You're basically living in a batch world comparable to 1970s job submission procedures. That's why you can't just "pipe it to mail" - you're going to hand your work to an operations crew that will run it for you against the live systems, and you aren't going to see what happens directly. If anything goes wrong, you won't know it until a million customers get the wrong thing.
https://forums.playcontestofchampions.com/en/discussion/138054/save-the-battlerealm-corrections#latest
Here is the thing, if the support reps have tools to get the data, which we know they do, then that data gathering and sending can be automated.
The phrase "Chinese wall" is a term commonly used to describe the situation in a business where one part of the business doesn't share information with a different part of the business for certain reasons usually revolving around security or conflict of interest. The term has nothing to do with China per se, except being a round about reference to the Great Wall of China.
I once did an analysis of how certain rewards dropped in a game, and I had access to logs that were similar (but not identical) to the server logs. I ended up having to write a state engine parser for the log analysis, because individual log lines did not contain the information in question. A log line might say something like "item dropped' but not from what kind of reward container, and not what the player was doing or where the player was at the time. You had to actually read through the logs and keep track of when players entered and left instances, when they picked up and dropped things, and what they were doing in the prior moments of time to know under what context "item dropped" meant. And then I had to write even more code to understand that sometimes the logs glitched, and if I tried to keep perfect state across millions of log lines I'd eventually have the wrong state because of a single dropped line.
In effect, I had to recreate the game to figure out what the logs were trying to say about what was happening in the game. And there were tons of special case conditions. It is entirely possible a similar situation exists for MCOC. The logs might say that a player entered an event. And it might say they exited the event. But you probably wouldn't want to give compensation to someone that just entered and exited. You'd want to make sure they at least tried to fight something. But the logs might only say that they started fighting node 12. But the only way to know that was node 12 in the appropriate event would be to do a similar kind of state tracking of the logs. And then the only way to know how difficult or easy this is would be to see those logs. I don't think Kabam is going to be showing those to us any time soon.
But sems sort of backward in that you bring a full 5-man Team into the Monthly Thanos quest, while you only bring a single hero into the “Use the Stones” quest.
Just an observation, not complaining. It’s nice they did compensate people.
You dont need to have the identical logs to the server to be able to come up with the proper syntax for your tool, you just need to know the format of the logs/database.. What we know from the employees here is that support does have access to tools that can see what resources were used in what fight, they have directed players to support for a refund for just that reason telling them that support can see it. This counters your hypothetical.
2 - if you do wrong thing for a long time, it still remains a wrong thing to do. Making that thing right is a good thing to do
Seems solid to me. What are people expecting?
“So, uhh... I made some really poor decisions. Can I just have a do over?”
Finally if they don't do it yet in a good and clean way, it looks like they can offer a job for some folks from the forum to do it
Yep, they have absolutely no way to go back and figure that stuff out.
They can, they just dont want to. I'm not debating if they should or shouldnt. But they can.
Also if something is way above your skill level, dont try to buy your way through it. Hearing being dumped thousands of units defies common sense.
That is an additional problem in this game is the new players who have played this game for five minutes, have an awesome 5* roster. And havent developed any skill. And just buy there way through content
So it simply is a matter of wanting to. I was just debunking the myth that they cant