Sinister Labs did not reset [Merged Threads]

As the title says....

Comments

@Kabam Lyra at this point you need to communicate. The event resets in 30 minutes and you still haven’t told us if we can expect it to work. It’s been a day. Seriously, we need to know what’s going on. This lack of communication is beyond ridiculous, and it does not promote a heathy player base.

Nojokejaym

hasn't reset for me

gabmucs_MY

No time to get anything at this point. I smell compensation 🤭

D_EYE

23 minutes left. So they’ve been working on a fix for this for 24 hours?!?

Convict1

Okay this is going on 3 days and it has not reset I'm not able to optimize on my rewards in sinister labs when are you gonna get it fixed? @Kabam Miike I'm now paying for a subscription and would like to have a game I'm paying for to work properly you need to fix this asap.

Midknight007

It did reset for me, but it is a shame others are having issues... I hope this gets fixed for everyone soon.

GroundedWisdom

Did everyone install the Patch? I believe that might have been the fix.

The_Watcher

Did everyone install the Patch? I believe that might have been the fix.

It's just for some crash fixes. From changelog: "It addresses a crashing issue that Android users may run into."

GroundedWisdom

Did everyone install the Patch? I believe that might have been the fix.
It's just for some crash fixes. From changelog: "It addresses a crashing issue that Android users may run into."

I see. I saw it come up this morning, I figured it was related.

unknown

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DiablosUltimate

It's fixed so now it's time to talk about compensation. I am listening

Urrymonster

Never reset for me

GroundedWisdom

It's fixed so now it's time to talk about compensation. I am listening

They're running it an extra day.

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JRock808

Running it n extra day just gives those without the issue more rewards. The relative result is the same. Some people will get more rewards than others.

That's not a solution, it's a bandaid on a constant issue that is not being addressed.

GroundedWisdom

Running it n extra day just gives those without the issue more rewards. The relative result is the same. Some people will get more rewards than others.

That's not a solution, it's a bandaid on a constant issue that is not being addressed.

Are we really worried about people getting an extra 350 Shards?

Samsimi

As the subject says, that would be good.

GroundedWisdom

They're running an extra day.

Starhawk

if this was apple users you can bet compensation would be coming....

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Ech

if this was apple users you can bet compensation would be coming....

So you think no Apple users had this problem with labs? If so I can say to 100% you are sooo wrong 😂

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Roguefrogger13

We are still working on a resolution for this issue. We are planning to extend the event by one day so those who have not been able to run it today because of the reset issue will still be able to earn the full event rewards.

Apologies for the inconvenience caused by this.

It looks to me like it just reset like it normally would but I couldn't do anything concerning the labs yesterday because it already said I completed it. So is the same lab going on that started yesterday or are you just adding another day of labs? Please clarify

Roguefrogger13

Because if you are just adding another day of labs then the players that were able to do this one are going to get an extra one and we are still going to lose out

Raiser

Cmon kabam. !!!!

Starhawk

if this was apple users you can bet compensation would be coming....
So you think no Apple users had this problem with labs? If so I can say to 100% you are sooo wrong 😂

i based my comment on someone else's comment from earlier. if that is the case compensation is coming....but unfortunately I have been wrong before....

Berenhp

Yesterday I checked that my Sinister labs were reset. I started master mode and didn't have the time to finish the first pass, so I left it midway and returned today before the reset came to finish it. When I get in, I was exactly where I left, but both lanes seemed like they were finished (complete lines instead of chopped lines in the paths). When I completed what was my first pass, the game said 100% completion and I got nothing, as if I had finished it previously.
The previous reset,I can swear that the same thing happened to me, but since I saw the "no reset" bug complaints and I hadn't checked of it had reset beforehand, I assumed it was just that. This time I am 100% sure that it was on 0% when I started.
Please Kabam, two days without rewards and we don't know how many more days will pass like this. I'd appreciate you check it out. Thanks.

Lufaso

Are we getting something for yesterday labs ? I couldn't do it like a lot of people and I don't know if Kabam has announced any compensation yet ?

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Kobster84

No just an extra day

I still can’t do it