Then it takes a lot of averages and overall it equates to 30%
This seems very wrong and a way easier solution would’ve been to just add 30% to every value in the gold crystal.
Exactly this. Kabam up to their old tricks again. Just make it a 30% increase per crystal and none of this “chance” ****. When is Kabam going to figure out that they make customers angry more often than happy? Don’t tell us 30% if that 30% chance is a once in a lifetime type chance. Can I please be hired to manage this games offering? I will guarantee you more happy customers and more money in your pockets.
@Kabam Miike Your changes in Gold Crystal will make even Further Bigger problem for you guys and community
Regarding compensation who already opened. Instead of Change Pls compensate Gold to Everyone. Otherwise Refund your Gold and Give my 4k Gold Crystals Back.
Update: I spoke to the team about the confusion here and the expectations. We get the confusion and are going to make changes to just do the 30% update across all good pools instead of trying to make work.
More details soon!
Thanks for finding out more info Miike, look forward to hearing the resolution.
Not at all, and this is why I need somebody who understands this better to explain. This is not about a chance to get 30%, it's about everything averaging out to 30% on average when opening your crystals. This is taking things like Drop Rates and amount into account. There is no world in which a temporary 20% boost is better here.
If you are “averaging” then this is still a form of “chance”. Plus if this increase was to stop people from hoarding gold crystals to lighten the load on the servers, this won’t help because I guarantee there are people that believe in popping more crystals at once in order to get a better “average or chance”. You are making the servers calculate more trying to average that 30%, when you could lighten the load and just adjust the minimum by 30%
So now that this is going to be implemented correctly, Please provide compensation to the people who popped crystals based on your "its live now" post @Kabam Miike
So now that this is going to be implemented correctly, Please provide compensation to the people who popped crystals based on your "its live now" post @Kabam Miike
Make this right.
I Don't think it is possible to compensate This is the start of more bigger problem now How they gonna know who opened how many crystals
Even if they send fixed Compansation to everyone this is no solution Some people Opened 100 crystals while some opened 1000 of them
I myself opened more than 4k Looks like those who opened crystals are just gonna get Kabammed.
Values have been increased permanently which makes total sense since the boost is permanent
I haven't bought it to check if it is changed once you buy it because it seems a bad price but the basic gold crystal in the glory store still has the description of the old minimum amount on the purchase screen.
Imagine getting a coupon from a store that is a 30% off coupon. So something that is $10, would be $7 instead. But instead this coupon isn't actually 30% but instead sometimes it's 50% off and other times it's 10% off.
You as the customer would be pissed about false advertising. Same thing just happened here. Increasing higher jackpot amount frequency is not the same thing as increasing gold by 30%. You need thousands of data points for that jackpot increase to mean anything.
To us, this seems like another over promise and under deliver. Like seriously, all you had to do was go in and put +30% on all gold. Can't be that hard.
Alright, everybody! We've just pushed the change live, so the change to Gold amounts should be live within the next hour.
This change will revert the drop rates of the crystals to the old ones, and increase all gold payouts by 30% instead of the current system.
This should not change how much Gold players got from opening many crystals, but we are going to verify to make sure that is correct. We will look at the gold payouts before and after the change early next week, and determine if there is any action required.
Thank you all for pointing this out, and we apologize for this situation and confusion.
So now that this is going to be implemented correctly, Please provide compensation to the people who popped crystals based on your "its live now" post @Kabam Miike
Make this right.
I Don't think it is possible to compensate This is the start of more bigger problem now How they gonna know who opened how many crystals
Even if they send fixed Compansation to everyone this is no solution Some people Opened 100 crystals while some opened 1000 of them
I myself opened more than 4k Looks like those who opened crystals are just gonna get ****.
Why should they even compensate? It's written "wait after the ingame message" There isn't any ingame message yet, so everybody who opened crystals just opened crystals. That's it.
So now that this is going to be implemented correctly, Please provide compensation to the people who popped crystals based on your "its live now" post @Kabam Miike
Make this right.
I Don't think it is possible to compensate This is the start of more bigger problem now How they gonna know who opened how many crystals
Even if they send fixed Compansation to everyone this is no solution Some people Opened 100 crystals while some opened 1000 of them
I myself opened more than 4k Looks like those who opened crystals are just gonna get ****.
Why should they even compensate? It's written "wait after the ingame message" There isn't any ingame message yet, so everybody who opened crystals just opened crystals. That's it.
Okay i yield. We did a bunch of openings and while we averaged at 23.6k we compared to screenshots found from 20% gold boost where it was averaged at 21.9k so yeah i guess its not as bad as miike explains it
I averaged out to 24.7 a crystal and mine said a minimum of 19.5k a crystal
Alright, everybody! We've just pushed the change live, so the change to Gold amounts should be live within the next hour.
This change will revert the drop rates of the crystals to the old ones, and increase all gold payouts by 30% instead of the current system.
This should not change how much Gold players got from opening many crystals, but we are going to verify to make sure that is correct. We will look at the gold payouts before and after the change early next week, and determine if there is any action required.
Thank you all for pointing this out, and we apologize for this situation and confusion.
Comments
reading your first post abt Gold boost live
Now u guys saying that u gonna change
This is totally Unfair I myself opened more than 4k crystals of gold
Around 1.5k uc ones
1.5k normal ones
1k Greater Gold ones
Regarding compensation who already opened.
Instead of Change Pls compensate Gold to Everyone.
Otherwise Refund your Gold and Give my 4k Gold Crystals Back.
Make this right.
This is the start of more bigger problem now
How they gonna know who opened how many crystals
Even if they send fixed Compansation to everyone this is no solution
Some people Opened 100 crystals while some opened 1000 of them
I myself opened more than 4k
Looks like those who opened crystals are just gonna get Kabammed.
Values have been increased permanently which makes total sense since the boost is permanent
When I opened the golden crystals the minimum was showing as 2500 but now it’s reflecting as 3200
You as the customer would be pissed about false advertising. Same thing just happened here. Increasing higher jackpot amount frequency is not the same thing as increasing gold by 30%. You need thousands of data points for that jackpot increase to mean anything.
To us, this seems like another over promise and under deliver. Like seriously, all you had to do was go in and put +30% on all gold. Can't be that hard.
This change will revert the drop rates of the crystals to the old ones, and increase all gold payouts by 30% instead of the current system.
This should not change how much Gold players got from opening many crystals, but we are going to verify to make sure that is correct. We will look at the gold payouts before and after the change early next week, and determine if there is any action required.
Thank you all for pointing this out, and we apologize for this situation and confusion.
There isn't any ingame message yet, so everybody who opened crystals just opened crystals. That's it.