**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.
**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
Options
How can i check when my MCOC account was created?
![RobertTheSlayer](https://us.v-cdn.net/6029252/uploads/avatarstock/nB6VY9MO9UVCX.png)
I was trying to submit a ticket to support when it said i need to specify the date when i created the accoun, but i don't remember the exact date, what am i supposed to do?
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Comments
Combined with other info that's worked for me in the past.
Kabam really needs a better system for verification, like 2-facor authentification. It's frustrating for us as players, and expensive for them to spend days going back and forth on verification questions.
It would be nice if the system was better, but the problem is it is not easy to come up with a verification system that the account creator would always be able to pass and someone who hijacks the account would never be able to pass. And what makes this doubly difficult is that unlike most online service companies, Kabam doesn't know much about you. An online trading company, say, could ask you questions related to your financial activities to verify your identity if you lost your account credentials and your registered email account. But Kabam can't ask those questions because it doesn't know you: the Apple and Google app stores insulate the players from Kabam, and vice versa.
If you have an Android this will get you in the ballpark
This is the way 👌
But I can provide every single date, amount for ALL the purchases(thansk to Google), the email address has never been changed, nor the name in the account. And even know the country and city, I just can't remember the creation date
They never told me that the creating date is important, and they never sent me an email. I created my kabam account and linked to Google months after I initially started playing the game... And I've been here, support refused to do their job which is, support the customer, because I don't know when I started playing this game.
I'm sorry but it is very frustrating. It should be some flexibility or better ways to do this. This is not my fault.