**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.
**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
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Game down?

13567

Comments

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    AZOG_AZOG_ Posts: 39

    Lol lemme guess, everyone will beg for a compensation. Fix your game kabam. Or fix the frame rate in the settings option because there is no way in hell my iPhone 15 pro max with maxed out storage doesn’t support higher fps. 😂

    the question is why this higher fps? we don't need this, we need only to play without issues
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    jdschwjdschw Posts: 234 ★★
    Yeah, I had major framerate issues a few hours ago (Android, Galaxy s20, playing AQ map 6 if that matters). I was able to restart the game back then and it fixed the framerate problems.

    But starting about half an hour ago, I started getting the same "unknown error" messages, and I'm still getting them now.

    I wouldn't think these two things are related, but on the other hand, it is a heck of a coincidence.
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    MackeyMackey Posts: 1,592 ★★★★★
    I have just managed to log on fine


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    jdschwjdschw Posts: 234 ★★
    It's definitely still down for at least some of us.
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    MackeyMackey Posts: 1,592 ★★★★★

    This is like the old days. New release, shortly followed by game down due to flaw/exploit/something unforseen.

    Weird that some can still get on fine, I haven't tried to play anything I've just seen this post and then went to log on and it worked, for me anyway
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    Tinnr95Tinnr95 Posts: 64
    iPhone 15 updated the game yesterday the “hot fix”. Not working for me…


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    Resternboy32Resternboy32 Posts: 161
    AZOG_ said:

    Lol lemme guess, everyone will beg for a compensation. Fix your game kabam. Or fix the frame rate in the settings option because there is no way in hell my iPhone 15 pro max with maxed out storage doesn’t support higher fps. 😂

    the question is why this higher fps? we don't need this, we need only to play without issues
    Lol I agree but still why would they add a new “frame rate” setting in the settings tab in the game
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    The_Boss253The_Boss253 Posts: 50
    Perhaps they can give out some 7* 1-2, 2-3, 3-4, 4-5, and 5-6 generic gems as compensation….
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    Resternboy32Resternboy32 Posts: 161

    Perhaps they can give out some 7* 1-2, 2-3, 3-4, 4-5, and 5-6 generic gems as compensation….

    Only for valiant players of course!
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    NEXTONNEXTON Posts: 594 ★★★

    Especially since I already did
    this

    I was just about to do this lol.
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    Little_Crocodili29Little_Crocodili29 Posts: 287 ★★★
    Can log in to two minis but not to my main. Strange thing is I've tried logging in to the main account on a different android phone from which one of the minis was working fine and now that doesn't connect anymore either.

    "Unknown error has occured. Try again later."
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    Lyricstarfish_49Lyricstarfish_49 Posts: 19
    edited May 9
    Having similar issues here, just got some stuff off the online store too :/
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    ValrozValroz Posts: 201 ★★
    It’s getting hard.
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    ChrisBosioChrisBosio Posts: 60
    "an unknown error..."
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    StacheBoiStacheBoi Posts: 40
    edited May 9
    B)
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    captain_rogerscaptain_rogers Posts: 5,377 ★★★★★
    Wozzle007 said:

    7* Class Nexus Selector as compensation? Maybe a 7* Awakening gem as well.

    8* crystal
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    RaulvallecaSRaulvallecaS Posts: 31
    I'm having trouble getting in too.
    A compensation would not be bad
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    The_Boss253The_Boss253 Posts: 50

    Perhaps they can give out some 7* 1-2, 2-3, 3-4, 4-5, and 5-6 generic gems as compensation….

    Only for valiant players of course!
    Right, obviously. The Paragons get grouped with the Proven players, both receiving a 2* Nexus, and 1* Featured.
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    WickkedWickked Posts: 2
    I tried using my Kabam log in instead of my Google and it still will not let me in. Weird
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    Sw0rdMasterSw0rdMaster Posts: 1,746 ★★★★
    Can't login as well.

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    Midknight007Midknight007 Posts: 765 ★★★
    Negasonic broke the game!!! :(
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    Giantwalrus56Giantwalrus56 Posts: 733 ★★★
    Samsung s22+
    Both wifi & 5g
    Home screen & wifi symbol. Then failed to login
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    Skydad23Skydad23 Posts: 549 ★★★
    Kabam Jax said:

    Define "down" please. Error code? Infinite loading? What are we looking at?


    Down like no one in my alliance can login. No game connection
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    Resternboy32Resternboy32 Posts: 161
    edited May 9
    Anyone know when it will be fixed?
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    Kabam JaxKabam Jax Posts: 1,702
    edited May 9

    Lol lemme guess, everyone will beg for a compensation. Fix your game kabam. Or fix the frame rate in the settings option because there is no way in hell my iPhone 15 pro max with maxed out storage doesn’t support higher fps. 😂

    There... aren't higher FPS options in the game... so your device doesn't matter. There is nothing to fix related to FPS...
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    Resternboy32Resternboy32 Posts: 161
    Kabam Jax said:

    Lol lemme guess, everyone will beg for a compensation. Fix your game kabam. Or fix the frame rate in the settings option because there is no way in hell my iPhone 15 pro max with maxed out storage doesn’t support higher fps. 😂

    There... aren't higher FPS options in the game... so your device doesn't matter. There is nothing to fix related to FPS...
    Lol ok, fix the game issue that is currently happening and stop worrying about me so much. Btw, after you fix it, just compensate all valiant players and that’s it! They deserve it the most!
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