[iOS] Lag and Performance Investigation

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  • BowlSheetBowlSheet Member Posts: 115
    edited June 2018
    BowlSheet wrote: »
    Device and Model: iPad Air 2
    Device Operating System: iOS 11.4
    Cellular or WiFi: WiFi. Did not test on Cellular, however, I am not noticing lag issues outside of the app.
    Game Version Installed: 18.1.0
    Game Mode: All modes
    Description of the Issue:

    I didn't see any other "lag" threads, so I don't know if this is device or platform specific. Regardless, I am noticing severe lag when loading any page. Once the page loads, there is no issue: fights are normal, map travel is normal. However, loading a new page takes a lot of time. It seems to be the worst when related to AW. I usually see static/scrambling of the graphics while the page loads.

    Also, to update, it seems over the past two weeks (maybe less) all issues had disappeared. I wasn't having any performance issues or lag until today just prior to this post.
  • Damonm790Damonm790 Member Posts: 4
    Hello my tag is Damonm790, I was in the areas for modok, I hit the next button after my first fight (2.3 mill or so) it said" error you cannot start a fight while ones in progress" then the lag wheel came up , when the screen reloaded my fight that I never fought was lost causing me to lose my multipyer. Thanks a lot kabaam
  • NikoBravoNikoBravo Member Posts: 448 ★★★
    Device and Model: iPhone X
    Device Operating System: iOS 11.4
    Cellular or WiFi: WiFi and Cellular, however, and I’m not noticing lag issues outside of the app.
    Game Version Installed: 18.1.0
    Game Mode: Event Quests -> Massacre and the Mercs for Money -> Uncollected -> Maps 5
    Description of the Issue: Champions freeze for short duration once or twice a fight, usually when trying to land a heavy or evade. This caused significant damage to my champions numerous times.

    IGN: NikoBravo
  • SayNoNameSayNoName Member Posts: 6
    Device and Model: iPhone 6
    Device Operating System: iOS 11.3.1
    Cellular or WiFi: WiFi
    Game Version Installed: 18.1.0
    Game Mode: Almost all fights
    Description of the Issue : After 5-10mins in the game phone over heats and fights becomes slow and lagy
  • ericolorericolor Member Posts: 238
    device: iphone X
    os:ios11.2

    https://youtu.be/a47Myclubxg

    could you please check the capture of this time lag?
    Will this issue be fixed next update??
  • ericolorericolor Member Posts: 238
    device iphonex
    ios 11.4

    https://youtu.be/a47Myclubxg

    Could you please kindly check the capture above?
    I wonder if this issue would be solved next update.
  • Drummer16Drummer16 Member Posts: 324 ★★
    Device and Model: IPhone 6+
    Device Operating System: IOS 8.4.2
    Cellular or WiFi: Both
    Game Version Installed: 18.1
    Game Mode: Crystal Screen, Arena/Champion lists, and game crashing/loading issues
    Description of the Issue: A new performance issue was introduced in the recent 18.x version that has affected scrolling and opening crystals. I can barely scroll thru the crystal page without the game freezing up or having very slow FPS and the same issue is experienced when opening crystals. It takes forever now to open crystals. A very similar issue happens on the champion select screen for quests and arenas and my champion list in general. The champions take forever to load, and each one seems to load one at a time before I am able to finally scroll.

    The game memory leak that caused game crashes on loading screens seems to have gotten slightly better since the latest updates, but it still exists. The game starts out fine, but as I play and load more fights or parts of the game, load times get slower and slower until eventually the game crashes.
  • Damian883Damian883 Member Posts: 3
    Device and Model: iPhone 5s
    Device Operating System: iOS 11.2.1
    Cellular or WiFi: i only use WiFi, and my connection is good, i do not have internet problema
    Game Version Installed: 19.0.0
    Game Mode: i must say in all the modes, it occurs me in alliance quests some times, also in normal misions and supermisions, i have had this problem since the deadpool month mision, not at the beginning but it started in that month, the game started getting more and more lagged battle by battle, but i just close the game and restart it to have less lag, but it is not always, sometimes it goes well and other times it is like this, except for misions, misions are always lagged
  • RockypantherxRockypantherx Member Posts: 3,906 ★★★★★
    Device: IPhone 5s
    Latest version of IOS
    Lots of lag during fights but fine out with the fight
  • BosleyBosley Member Posts: 281 ★★★
    I'm using an iPhone 6 with the latest iOS software and I'm also experiencing more issues after the latest 19.0 update.

    The phone is running considerably hotter (even with no other apps open), and there seems to be a much more pronounced choppy lag during game play as well.

    If it comes down to buying a new phone to play the game I'd just delete it. Not worth the investment anymore....
  • ericolorericolor Member Posts: 238
    iphoneX / ios 11.4

    https://youtu.be/Ii_S7bWDqTM

    I really disappointed about not being fixed this time lag at this update.
    Unfortunately, it seems that the issues are getting worse.
    Could you please kindly check the url ?
  • Robnew25Robnew25 Member Posts: 2
    Device and Model: iPad mini4
    Device Operating System: iOS 11.2.1
    Cellular or WiFi: WiFi
    Game Version Installed: 19.0.0
    Game Mode: AQ has really bad lag. Was fine, then I foolishly updated to v19, and lag was so bad I nearly lost 2 full health champs. Arena also has lag, although not as bad. I restarted game, then restarted device, and neither helped.
  • ZzzZzz Member Posts: 154
    Device and Model: iPhone 7plus
    Device Operating System: iOS 11.2.5
    Cellular or WiFi: WiFi full bars


    lag, freezes and overheating
  • JanFunJanFun Member Posts: 4
    edited July 2018
    Device and Model: iPhone 7
    Device Operating System: iOS 11.4
    Cellular or WiFi: WiFi
    Game Version Installed: 19.0.0

    iPhone restarts after some time of gaming. Presumably due to overheating. Hasn't did that before installing the current update. Not that funny...
  • Buckylives2_0Buckylives2_0 Member Posts: 32
    iPhone SE
    11.4
    WiFi
    19.0
    It just started this morning, the phone started heating up, booted me from game mid fight (arena). This is the first time it’s happened to me.
  • Batman_X10Batman_X10 Member Posts: 65
    edited July 2018
    The loading screens in between matches are really long, recharging characters or setting up arena team screen lagging and bad in-game lag in AQ and event quest fights. Also, phone is overheating and battery draining really quickly after the update.

    iPhone 7
    iOS 11.4
    On data LTE/4G + WiFi
  • Snail_McGavinSnail_McGavin Member Posts: 105
    iPhone SE & iPad 4
    11.4
    WiFi & Data
    19.0
    Both devices are burning hot while mcoc app is open. Phone cools down when not playing. Battery life is just melting down. 10% every 15 min
  • PureLegendPureLegend Member Posts: 25
    iPhone 7+
    Newest rev
    Newest game version as of 7/4/18
    WiFi 250Meg
    While blocking certain champs like hulk will dash towards ranged opponents while they’re using a special attack committing suicide.

    Just now (and many times before) my wolverine did a two hit medium attack (on a blocking boss) instead of a medium and 3 lite combo leaving me open for a AQ boss death shot.

    (Not related to performance) dormamu doesn’t heal anymore and can’t land soul charges while doing a heavy attack making him one of the worst heroes in game for use in continued fighting.

    Champ won’t evade at times even when opponent is blocking leaving them open to heavy hit. Completely unresponsive and can’t even block making heavy hit reduction mastery useless.

    Special attack bar won’t display properly and sometimes shows a full bar at beginning of match...

    There’s more but I’m going back to bed
  • SeetheevilSeetheevil Member Posts: 66
    İphone 6s plus
    İos 11.4
    Lag, fps drop and whatever problem else that can be encountered in a game :)
  • XcalburXcalbur Member Posts: 2
    Device and Model: iPhone 6s
    Device Operating System: 11.3
    Cellular or WiFi: both
    Game Version Installed: 17.2.0
    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest & Alliance War.
    Description of the Issue: Everytime the game is up the phone is acting up it’s almost like a virus taking charge of the phone physical buttons become unresponsive unable to exit game or switch off phone., took me a while to shutdown phone completely apps like line and Facebook also gets jammed I was playing act 5 ,frame rate skips and glitches when opponent activating specials resulting in me loosing block and get k.o also phone battery drains from 90% to 20 % in less than half hour game play heats up to the point where I can’t hold my phone too

    Xcalib€r~~
  • Unfamously2IncognitoUnfamously2Incognito Member Posts: 9

    Device and Model: iPhone 7 plus
    Device Operating System: 11.4
    Cellular or WiFi: Both, AT&T Issues happening during both
    Game Version Installed: 19.0.0
    Game Mode: All available right now: AQ, Arena, New Quest
    Description of the Issue: Phone gets hot which begins to affect all aspects of game: lag, lost sound temporarily, game crashes
  • Tiago1980Tiago1980 Member Posts: 34
    Device and Model: iPhone 7
    Device Operating System: 11.4
    Cellular or WiFi: Both
    Game Version Installed: 19.0.0
    Game Mode: All available right now: AQ, Arena, New Quest
    Description of the Issue: Phone battery unload after upgrade, use this phone just to play. And this happened after the game was updated.
  • tonyj007tonyj007 Member Posts: 276
    Device and Model: iPhone 7 plus
    Device Operating System: 11.4
    WiFi Only
    Game Version Installed: 19.0.0
    Game Mode: All available right now: AQ, Arena, New Quest
    Description of the Issue: Phone gets hot, lag, lost sound temporarily, game crashes, phone hangs on shutdown. Matches in Arena take at least twice as long to load. This has happened after update
  • SassyMastySassyMasty Member Posts: 314
    iPhone 5s
    11.2.6
    WiFi
    19.0.0
    Extremely slowed down game in all in game fights and menu navigation (basically everything). The game has become unplayable as the framerate has dropped very low, probably below 10 fps. There was a short period of time (about 5 minutes last night at aroud 1 AM EST) in which the game ran flawlessly and then it was back to laggy. This has been a problem since before the "Ant-Man and the Wasp" event.
  • FugawsFugaws Member Posts: 19
    edited July 2018
    Device and Model: iPhone 7 plus

    Device Operating System: iOS 11.4

    Cellular or WiFi: both

    Game Version Installed: 19.00

    Game Mode: ROL, Story Quests, Event Quests, Arena, Alliance Quest and Alliance War.

    Description of the Issue: Overheating on my phone after few minutes.

    I am using an app called BFPro and it measures the internal temp, battery health and the DoD (Depth of Discharge)

    I have noticed an increase in warnings since the latest vers 19.0.0. The phone is noticebale more hot to touch. No other apps are running excepth for MCOC and BFPro.
  • Jmac44Jmac44 Member Posts: 2
    Device: iPhone 6s

    Device Operating System: iOS 11.4

    Cellular or WiFi: both

    Game Version Installed: 19.00

    Game Mode: LOL, latest story quest ant man and the wasp

    Description of the Issue: Overheating Causing phone shut down.
  • ZzSkyWaveszZZzSkyWaveszZ Member Posts: 42
    Device and Model: iPhone 7
    Device Operating System: iOS 11.4
    Cellular or WiFi: Wifi in home and cellular data while roaming and my carrier is Airtel
    Game Version Installed: 19.0.0
    Game Mode: It happens when i play more than 30minutes on any mode aw aq or event quest or arena
    Description of the Issue: Phone has started to become very hot after 30min of play and my battery is draining much faster than normal. Getting the lag and choppy play (frame drops?) that others have reported here. No other apps on this phone, it is dedicated to mcoc gameplay only.
  • NiombeNiombe Member Posts: 3
    Device and Model: iPhone 7

    Device Operating System: iOS (latest version)

    Cellular or WiFi: both

    Game Version Installed: latest version

    Game Mode: Story Quests, Event Quests, Arena, Alliance Quest and Alliance War.

    Description of the Issue: overheating on my phone after 1 minute, phone shuts down because of overheating. Phone only gets overheated when mcoc app is used. Never with another app. Never happened before. Started with the latest mcoc patch.
  • 2StarKing2StarKing Member Posts: 855 ★★★
    Model: iPad 5th Gen, MP2F2CL/A
    OS: 11.4 (15F79)
    Mode: WiFi Only
    Game Version: 19.0.0
    Game Mode: All Quest, have not tried arena

    Description: Loses sound. When sound is lost and I press home button, my iPad freezes requiring a forced restart.
  • Capitão_DBOCapitão_DBO Member, Content Creators Posts: 51 Content Creator
    edited July 2018
    iPhone SE
    v 11.4
    wi-fi and 4g
    game version 19.0

    Autoclose, overheating, screen frozen, batery draining really fast and me getting really angry. Specially when this happened when I was livestreaming the new event
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