Device and Model: Iphone 8
Device Operating System: 11.4
Cellular or WiFi: WiFi
Game Version Installed: 19.0
Game Mode: ALL
Description of the Issue: Lagg in menus, phone overheating, dosent react on swiping back, defenders auto blocks in middle of combos in AW (not just medusa)
I’ve already posted regarding the last lag issue. It went away and now it’s back, but A LOT worse. I can barely play the game. All areas of the game are affected including even the load of the General home screen. Needs to be fixed ASAP or we can’t play.
Device and Model: iPhone 6 Plus
Device Operating System: iOS 11.3
Cellular or WiFi: WiFi and Cellular
Game Version Installed: 17.2.0
Game Mode: Arena, Quests, AW, AQ
Description of the Issue: General lag throughout the entire game. The app makes my phone over-heat after about 15 minutes and needs to be restarted. If not restarted my phone shuts off. This issue has costed me about 1500 units betweens rewards and trying to complete uncollected. A fix and appropriate compensation would be much appreciated.
Device getting hot, lock up, black screen, other apps freeze(gmail etc etc)
Requires hard reset...
Seems my troubles start when I let the game time out and my phone wants to sleep due to inactivity(ai play). The game keeps cranking and when I go to wake up my phone it’s hot and freaks out.
Game play for me is ok, but my iphone heats quickly and I’m going to stop playing until this is fixed. Something is obviously not proper...
Device and Model:iPhone 6 & 5S Device Operating System:iOS 11.4 (Latest Build) Cellular or WiFi:Both - Cellular Company At&t and Wi-Fi Provider Spectrum Game Version Installed:19.0.0 Game Mode:Alliance War, Story Event, Arenas Description of the Issue:I've noticed wnv I am fighting against any opponent that has a ton of effects added to his attacks, the game starts glitching and lagging. Example, if I am fighting "Mordo", his SP2 causes a huge lag due to the effect it contains. The same with "Bishops" SP1-3, or if I'm using "The Void" and the opponent has special effects added to his attacks, the whole match is very laggy and slow responding. Recently, it has been with almost anybody I am using and/or fighting against. Wnv I use any of my SP's, the game starts to slow down and the touch response is a bit late. It doesn't matter what mode of the game i'm in. AW, Quest, Story Mode or Arenas. The lag has been more constant ever since the new update. I've reset my phones, deleted pics, apps, cache, have had it off for about 2-3 hours to let it cool and I still keep getting the same response. And these issues occur on both my devices. Also, both devices are 64g and I'm only using about 14g of memory.
Ever since yesterday when I added this post. The gameplay went from bad to worse. Continuous las throughout the whole game. Loading, menu scrolling, defender placement, character upgrade, editing team for attack, reward collecting, etc etc. But that’s just the tipping point. The worst is that now, because of the constant lag and heat it’s been causing to my devices (mainly the iPhone 6), it has ruined my battery life to the point where I had it plugged in for about an hour or so, went from 20% to 24%. IN AN HOUR!! Are you kidding me!?!? My phone would always be fully charged in an hour. I don’t plug it in and continue using it. I always plug it in, let it fully charge (which usually takes 40-60 mins depending on how much battery life I have left), then I unplug it and I’ll use or just let it sit if I’m doing something else. I never leave it plugged in after it’s fully charged. I know how to care for my phones. I still have an LG v10 and Volt 2 that function like if they were new. Never had to buy a replacement battery for either one. Fully charged the V10 last me a bit over a whole day. With me using it to play Marvel, or other games I have on it. Surf the web, listen to music or watch videos. The volt 2 last me almost 2 days. Same amount of use (I have 4 accounts). And I’ve owned them for almost a year. I barely have 4 months with my iPhone and now I need a new battery because this new update has totally ruined my original one. Apple won’t cover it if it’s not an internal problem or if it’s caused by faulty third party apps or software. I know you guys are hard at work trying to find a solution to this problem. But please, try to find one quickly. I can’t be buying a new battery every other month. Nor can I risk ruining my iPhone over a game I enjoy and love playing. But neither can I just stop playing completely seeing as how My Alliance needs me. I apologize for the long post and constant complaints. I just don’t think it’s fair that we should be going through this at all. How can a simple update be causing so much damage to so many ppl yet we still don’t have a solution or answer to this?
Model: iPhone 7 Plus
Device operating system: 11.4(15F79)
Cellular or WiFi: Cellular and WiFi
Game version installed: 19.0.0 Return to micro realm
Game Mode: Story quests and Arena
Description of error: latency in game as I attempt to block and the opponents enables a power move/ player seems to be stuck and vulnerable for attackers. Phone gets hot during game play, restarts during play, Keyboard and screen becomes stuck or lags, also my parry rarely works, and I spent money on credits trying to complete one of the quests spent about half then decided it was this game as my players kept getting powered through by low ranked non duped opponents
Device and Model: iPad 2017 (A1822)
Device Operating System: iOS 11.4
Cellular or WiFi: WiFi
Game Version Installed: 17.2.0
Game Mode: Arena, EQ & AW
Description of the Issue: General lag. My champions are not responding with the same speed as earlier. The frames between the movements of the champions can be seen. Overall there is no smooth transition, feels clunky.
The iPad is getting heated too quickly and I am unable to play more than 15 min of game play.
Model : iPhone 7
Device operating system: iOS 11.4
Cellular or WiFi : Cellular and WiFi
Game Version Installed: 19.0.0
Game Mode: Story quests,arena,AQ,AW
Description of error: Phone is overheating after no more than 15mins of playing, then it drains power like crazy and lags a lot,frame rate dropping a lot and sometimes buttons not responding properly!Sometimes phones even kicks me out and restarts, and even other apps won't work till phone cools down. Please note that other apps work fine and don't overheat the phone, but when I play mcoc and the phone overheats then 5 mins of cool down is must for phone to work properly again.Hope you fix this asap, we are seriously concerned about damaging our phones, and have reduced a lot our playing time!
Device and Model: iPhone 7
Device Operating System: iOS 11.4
Cellular or WiFi: Both, Cartier: EE
Game Version Installed: 19.0.0
Game Mode: all modes and screens
Description of the Issue: Screen goes black every few seconds and becomes unresponsive. Screen comes back occasionally when I press the home button but not long enough to play any game modes.
Device and Model: Apple ipad 5th Generation
Device Operating System: ios 11.2.1
Cellular or WiFi: WiFi
Game Version Installed: 19.0.0
Game Mode: arena, Event quest and menu screen
Description of the Issue: in the menu screens game freezes from 5 secs upto a minute, during gameplay game will either force close or completely restart my ipad.
I don't feel like I should be giving you input, If you want to make a game I expect a well functioning game. Don;t care about all the side-quest's and stuff going on every time. Just want aq, aw, mont event and story quest to function properly. A timing-based game with lag is just frustrating. losing a fight because of a bug and spent units to proceed. Hope you fix it, or i'm out
Device and Model: Iphone 6s plus
Device Operating System: ios 11.3
Cellular or WiFi: Both
Game Version Installed: 19.0.0
Game Mode: arena, Event quest and menu screen
Description of the Issue: lag in champ’s block, glitches in all arena and suddenly your SP went zero and your enemy hit you with SP3.
Sometimes, sound effect was gone and screen became dark and need to do hardreset during the fight.
The phone became very hot after few fightings
Device and Model: Phone 7+
Device Operating System: IOS 11.4
Cellular or WiFi: Both. AT&T
Game Version Installed: 19.0.0
Game Mode: EQ and Arena
Description: Normally after playing 15 minutes or so in EQ or arena, the sound would go off. Sometimes you can still play the game, other times, the device stop responding. The home or power button would not work. Try a hard reset would not work. After a few minutes the phone would reset.
iPhone 6s
OS 11.4
Game version 19
- extreme lag
- overheating
- resetting during gameplay, mostly arenas
- getting crappy champs from 5* crystals
cellular provided: Verizon
Iphone 5s
ioS 11.4
WiFi
19.0
Game Mode: All
Very bad lag in combat. It is like playing in slow motion. Only started happening with this update. Am not able to play the game any more, have deleted it off my phone. Not sure if this is purely because of my older phone, but a week ago before the update it was working fine.
Device and Model: Apple iPad Pro 9.7
Device Operating System: iOS 11.3
Cellular or WiFi: Wifi
Game Version Installed: Latest version
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.
Description of the Issue: Device is overheating, and did not do this before the current 19.0 update. Over play of about 15 minutes, the device heats up and is unp[layable due to lag and dropped frames in any active game mode, but nostly notable for me in the monthly event quest.
iPhone 6 iOS 9
Wifi
The game starts with no lag until you either exit the game and then come back (without closing the app) or you get a notification or just opening the control center. And rarely lags mid fight for no reason. Please fix the issue its really causes me to loss resources.
iPhone 7 11.4
iPhone 6s 10.4
Both have Mcoc version 19
WiFi Verizon network
Both get hot quick and will restart. Why is no one from Kabam updating us. No game email or line info bot........nothing. It is the update. This is total ****! I am no longer attempting to play the game as should all of you. It is going to ruin our phones. Kabam let us know something.
Iphone 7+ IOS 11.4
Borh Wifi and Cellular
Game version : latest update
Game mode : experienced on all of the game content
Description of the issue: starts to lag, extreme over heating, freezing, black out spinning little wheel in the middle, phone unresponsive, game shutsdown and return to my phone lock page asking for my phone lock pin, worst experience my phone was totally blacked out for more than 30mins waited out then it started a normal phone reboot.
Device and Model: iPhone 7
Device Operating System: iOS 11)
Cellular or WiFi: WiFi and LTE
Game Version Installed: 19.0 latest version
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest or Alliance War. Usually when I play the game for a couple hours straight.
Description of the Issue: My device is over heating. Sometimes my phone restarts and the volume shuts out. I’ve never had this problem u till the -9.0 update.
Game is lagging, cant evade some times.
The Worst, game is freezing my iPhone. When that happens I need to hold power button for sometime, and wait inútil the phone wants to turn off, IT takes a while
Frustating
iPhone 6
iOS 11.4
Version 19.0.0
Cell and wifi
Phone heats up after a few minutes of playing (only heat when game is on) and drains battery quickly, 100%-46% in about 30 min. Also longer wait time to load fights in in all game modes
Iphone x
Ios 11.4
App 19.0
Wifi and cell
Super hot device. Game becomes unresponsive and laggy. Occurs in all game modes. Battery als drains really quick wont even charge while playing mcoc. Other apps and games do not have any similiar issue
Device and Model: iPhone 8
Device Operating System: Most recent (07.07.18)
Cellular or WiFi: Both, worst on cellular.
Game Version Installed: Most recent (07.07.18)
Game Mode: It happens whenever I play for longer than 15min, irrespective of the game mode.
Description of the Issue: My phone over heats, menus and over game play slows down, movement from one menu screen to another bugs and slows down.
iPad Air 2
Most recent iOs
WiFi only
Game Version 19.0
Game Mode...Pick one!
Issue... I can no longer log into the game. Before that, it was horrible lag and distorted graphics. Fighting controls worked 50% of the time. Block fails to block, or it would throw me forward.. I could go on about the controls but you did not fix them even after 2 support tickets, so I won’t waste time typing them all. Just fix the game please!
iPhone 7
iOS 11.4
Both WiFi and cellular
All game modes
Like everyone else phone is overheating badly.
Can we get another update on the situation please. Will there be a fix in the immediate future or we just gonna keep rolling with the game as is for the time being.
Comments
Device Operating System: 11.4
Cellular or WiFi: WiFi
Game Version Installed: 19.0
Game Mode: ALL
Description of the Issue: Lagg in menus, phone overheating, dosent react on swiping back, defenders auto blocks in middle of combos in AW (not just medusa)
iPhone 6s
iOS 11.4
iOS 11
WiFi/cellular
Most recent version (Never happened pre 12.0)
Extreme over heating after 10-15 minuets game play.
Even if just menu flipping or looking at champions.
I will take a video of my save in case something goes wrong.
Device and Model: iPhone 6 Plus
Device Operating System: iOS 11.3
Cellular or WiFi: WiFi and Cellular
Game Version Installed: 17.2.0
Game Mode: Arena, Quests, AW, AQ
Description of the Issue: General lag throughout the entire game. The app makes my phone over-heat after about 15 minutes and needs to be restarted. If not restarted my phone shuts off. This issue has costed me about 1500 units betweens rewards and trying to complete uncollected. A fix and appropriate compensation would be much appreciated.
ios 11.4
wifi
Device getting hot, lock up, black screen, other apps freeze(gmail etc etc)
Requires hard reset...
Seems my troubles start when I let the game time out and my phone wants to sleep due to inactivity(ai play). The game keeps cranking and when I go to wake up my phone it’s hot and freaks out.
Game play for me is ok, but my iphone heats quickly and I’m going to stop playing until this is fixed. Something is obviously not proper...
Ever since yesterday when I added this post. The gameplay went from bad to worse. Continuous las throughout the whole game. Loading, menu scrolling, defender placement, character upgrade, editing team for attack, reward collecting, etc etc. But that’s just the tipping point. The worst is that now, because of the constant lag and heat it’s been causing to my devices (mainly the iPhone 6), it has ruined my battery life to the point where I had it plugged in for about an hour or so, went from 20% to 24%. IN AN HOUR!! Are you kidding me!?!? My phone would always be fully charged in an hour. I don’t plug it in and continue using it. I always plug it in, let it fully charge (which usually takes 40-60 mins depending on how much battery life I have left), then I unplug it and I’ll use or just let it sit if I’m doing something else. I never leave it plugged in after it’s fully charged. I know how to care for my phones. I still have an LG v10 and Volt 2 that function like if they were new. Never had to buy a replacement battery for either one. Fully charged the V10 last me a bit over a whole day. With me using it to play Marvel, or other games I have on it. Surf the web, listen to music or watch videos. The volt 2 last me almost 2 days. Same amount of use (I have 4 accounts). And I’ve owned them for almost a year. I barely have 4 months with my iPhone and now I need a new battery because this new update has totally ruined my original one. Apple won’t cover it if it’s not an internal problem or if it’s caused by faulty third party apps or software. I know you guys are hard at work trying to find a solution to this problem. But please, try to find one quickly. I can’t be buying a new battery every other month. Nor can I risk ruining my iPhone over a game I enjoy and love playing. But neither can I just stop playing completely seeing as how My Alliance needs me. I apologize for the long post and constant complaints. I just don’t think it’s fair that we should be going through this at all. How can a simple update be causing so much damage to so many ppl yet we still don’t have a solution or answer to this?
Device operating system: 11.4(15F79)
Cellular or WiFi: Cellular and WiFi
Game version installed: 19.0.0 Return to micro realm
Game Mode: Story quests and Arena
Description of error: latency in game as I attempt to block and the opponents enables a power move/ player seems to be stuck and vulnerable for attackers. Phone gets hot during game play, restarts during play, Keyboard and screen becomes stuck or lags, also my parry rarely works, and I spent money on credits trying to complete one of the quests spent about half then decided it was this game as my players kept getting powered through by low ranked non duped opponents
Device Operating System: iOS 11.4
Cellular or WiFi: WiFi
Game Version Installed: 17.2.0
Game Mode: Arena, EQ & AW
Description of the Issue: General lag. My champions are not responding with the same speed as earlier. The frames between the movements of the champions can be seen. Overall there is no smooth transition, feels clunky.
The iPad is getting heated too quickly and I am unable to play more than 15 min of game play.
Device operating system: iOS 11.4
Cellular or WiFi : Cellular and WiFi
Game Version Installed: 19.0.0
Game Mode: Story quests,arena,AQ,AW
Description of error: Phone is overheating after no more than 15mins of playing, then it drains power like crazy and lags a lot,frame rate dropping a lot and sometimes buttons not responding properly!Sometimes phones even kicks me out and restarts, and even other apps won't work till phone cools down. Please note that other apps work fine and don't overheat the phone, but when I play mcoc and the phone overheats then 5 mins of cool down is must for phone to work properly again.Hope you fix this asap, we are seriously concerned about damaging our phones, and have reduced a lot our playing time!
Device Operating System: iOS 11.4
Cellular or WiFi: Both, Cartier: EE
Game Version Installed: 19.0.0
Game Mode: all modes and screens
Description of the Issue: Screen goes black every few seconds and becomes unresponsive. Screen comes back occasionally when I press the home button but not long enough to play any game modes.
Device Operating System: ios 11.2.1
Cellular or WiFi: WiFi
Game Version Installed: 19.0.0
Game Mode: arena, Event quest and menu screen
Description of the Issue: in the menu screens game freezes from 5 secs upto a minute, during gameplay game will either force close or completely restart my ipad.
Device Operating System: ios 11.3
Cellular or WiFi: Both
Game Version Installed: 19.0.0
Game Mode: arena, Event quest and menu screen
Description of the Issue: lag in champ’s block, glitches in all arena and suddenly your SP went zero and your enemy hit you with SP3.
Sometimes, sound effect was gone and screen became dark and need to do hardreset during the fight.
The phone became very hot after few fightings
Device Operating System: Android 7.1.1
Cellular or WiFi: both
Game Version Installed: 19
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest and Alliance War.
Description of the Issue: slow fps when fighting, overheating on my phone after few minutes, game slowing down, loosing champ in war and quest.
You must provide heath position or just slove the issue asap.
Device Operating System: IOS 11.4
Cellular or WiFi: Both. AT&T
Game Version Installed: 19.0.0
Game Mode: EQ and Arena
Description: Normally after playing 15 minutes or so in EQ or arena, the sound would go off. Sometimes you can still play the game, other times, the device stop responding. The home or power button would not work. Try a hard reset would not work. After a few minutes the phone would reset.
OS 11.4
Game version 19
- extreme lag
- overheating
- resetting during gameplay, mostly arenas
- getting crappy champs from 5* crystals
cellular provided: Verizon
ioS 11.4
WiFi
19.0
Game Mode: All
Very bad lag in combat. It is like playing in slow motion. Only started happening with this update. Am not able to play the game any more, have deleted it off my phone. Not sure if this is purely because of my older phone, but a week ago before the update it was working fine.
Device Operating System: iOS 11.3
Cellular or WiFi: Wifi
Game Version Installed: Latest version
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.
Description of the Issue: Device is overheating, and did not do this before the current 19.0 update. Over play of about 15 minutes, the device heats up and is unp[layable due to lag and dropped frames in any active game mode, but nostly notable for me in the monthly event quest.
iOS 11.4
WiFi
Update 19
- extreme over heating
- Extreme lag
- Phone shut down due to over heating
Wifi
The game starts with no lag until you either exit the game and then come back (without closing the app) or you get a notification or just opening the control center. And rarely lags mid fight for no reason. Please fix the issue its really causes me to loss resources.
iPhone 6s 10.4
Both have Mcoc version 19
WiFi Verizon network
Both get hot quick and will restart. Why is no one from Kabam updating us. No game email or line info bot........nothing. It is the update. This is total ****! I am no longer attempting to play the game as should all of you. It is going to ruin our phones. Kabam let us know something.
Borh Wifi and Cellular
Game version : latest update
Game mode : experienced on all of the game content
Description of the issue: starts to lag, extreme over heating, freezing, black out spinning little wheel in the middle, phone unresponsive, game shutsdown and return to my phone lock page asking for my phone lock pin, worst experience my phone was totally blacked out for more than 30mins waited out then it started a normal phone reboot.
Device Operating System: iOS 11)
Cellular or WiFi: WiFi and LTE
Game Version Installed: 19.0 latest version
Game Mode: Story Quests, Event Quests, Arena, Alliance Quest or Alliance War. Usually when I play the game for a couple hours straight.
Description of the Issue: My device is over heating. Sometimes my phone restarts and the volume shuts out. I’ve never had this problem u till the -9.0 update.
iOS 11.4
Game is lagging, cant evade some times.
The Worst, game is freezing my iPhone. When that happens I need to hold power button for sometime, and wait inútil the phone wants to turn off, IT takes a while
Frustating
iOS 11.4
Version 19.0.0
Cell and wifi
Phone heats up after a few minutes of playing (only heat when game is on) and drains battery quickly, 100%-46% in about 30 min. Also longer wait time to load fights in in all game modes
Ios 11.4
App 19.0
Wifi and cell
Super hot device. Game becomes unresponsive and laggy. Occurs in all game modes. Battery als drains really quick wont even charge while playing mcoc. Other apps and games do not have any similiar issue
Device Operating System: Most recent (07.07.18)
Cellular or WiFi: Both, worst on cellular.
Game Version Installed: Most recent (07.07.18)
Game Mode: It happens whenever I play for longer than 15min, irrespective of the game mode.
Description of the Issue: My phone over heats, menus and over game play slows down, movement from one menu screen to another bugs and slows down.
Most recent iOs
WiFi only
Game Version 19.0
Game Mode...Pick one!
Issue... I can no longer log into the game. Before that, it was horrible lag and distorted graphics. Fighting controls worked 50% of the time. Block fails to block, or it would throw me forward.. I could go on about the controls but you did not fix them even after 2 support tickets, so I won’t waste time typing them all. Just fix the game please!
iOS 11.4
Both WiFi and cellular
All game modes
Like everyone else phone is overheating badly.
Can we get another update on the situation please. Will there be a fix in the immediate future or we just gonna keep rolling with the game as is for the time being.