New 19.0 update phone problems [Merged Threads]

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Comments

  • tonyj007tonyj007 Member Posts: 276
    Yes , can't say too much, This problem has made members toxic. Sudden fits of angry..I have done this in my post,

  • Mana_PotMana_Pot Member Posts: 235 ★★
    Post pics with a timestamp. That ought to dispel a fair amount of doubt.
  • NEONEO Member Posts: 347
    edited July 2018
    How do I add a time stamp? I would be more than happy to. My device I took the pic with is also an Apple.
  • Mana_PotMana_Pot Member Posts: 235 ★★
    I think people have a right to be furious. Kabam isn't even trying to communicate or be transparent. They have lied to us about that. I know they may not have anything new to say, but part of the purpose of 'regular' updates is conveying the fact that this is being taken seriously and to provide reassurance to the community. That is not a lot to ask for. That isn't even something we should have to ask for. IMO the only thing that keeps KABAM alive as a company is the license they have for Marvel. I would never have anything to do with them again if I ever quit this game. I already warn anybody who looks at MCOC or TFTF to stay away from KABAM. I've never seen a company so frequently at odds with their community and they don't even seem to care. They outright lie about being more communicative and straight up ignore valid concerns. Like issuing an in game warning for instance. That alone says they don't care about the players.
  • Nikos72Nikos72 Member Posts: 12
    edited July 2018
    In the last 20 hours the overheating problem still exist but is not so intense as before. I can play now for some minutes before the phone gets real hot.
    If you managed to make any changes they were at the right direction ...
  • tonyj007tonyj007 Member Posts: 276
    If a device shuts down its a warning that something is wrong. It might not boot up, You just don't know. How many times must a device shut down before it fails to restart. Overheating on any electronics devices cannot be good .

    Not sure how nuscch damage to overheating , then a sudden drop in temperature with shut down, then overheating when you restart game to play

    For each devices has dififrent tolrance for each player

    Not safe. Play at your own risk, your device is in jeopardy.
  • tonyj007tonyj007 Member Posts: 276
    My mother says don't lie, it's really going to hurt, Be honest LOL
  • Nikos72Nikos72 Member Posts: 12
    @tonyj007 I really cannot understand at what can help us to repeat the same post twenty or more times
  • tonyj007tonyj007 Member Posts: 276
    Don't damage your device, when you say you play and the game and its Ok, The game is is not fixed, it works for you, but for another members with a damaged device. it is not safe.
  • Mana_PotMana_Pot Member Posts: 235 ★★
    edited July 2018
    NEO wrote: »
    How do I add a time stamp? I would be more than happy to. My device I took the pic with is also an Apple.

    Take a piece of paper, write the date/time and anything else that specifies the purpose of the pic, like "results of MCOC overheating" and put it in the frame with the phone when you take the pic.
    It's kinda like taking a picture with the days newspaper. It shows that the pic wasn't taken in the past (unless someone had some EXTREME foresight) and that its actually you taking the pic.
  • tonyj007tonyj007 Member Posts: 276
    Nikos72 wrote: »
    I just sent a comment to the suppport team with status update. The game isn’t fixed that’s for sure.
    I say that now I can play for some more time before it gets really warm. And this is for me, my personal experience. For sure not for everyone. And I still have a problem. I have to quit from time to time before the phone become hot. But just not so often as yesterday and the days before ...
    If we really want to help them solve this problem we have to provide them with any serious status update we have.
    If not, then quit the game and don’t bother to play anymore...

    OK
  • NEONEO Member Posts: 347
    You can see in my pic how the black piece is pushing out the screen
  • NEONEO Member Posts: 347
    I honestly don’t even feel safe keeping this in my house with my children. I’m about to go chuck in the lake where it’s not a fire hazard.
  • SandPounderSandPounder Member Posts: 356 ★★★
    NEO wrote: »
    I honestly don’t even feel safe keeping this in my house with my children. I’m about to go chuck in the lake where it’s not a fire hazard.

    As long as the battery is drained and you’re not trying to charge it, it’s not a fire hazard.
  • Nodavis2000Nodavis2000 Member Posts: 4
    I can't get past 5-7 Arena fights (15 to 21 individual fights) without phone getting too hot. The phone will restart, which has NEVER happened before. When the phone is hot, the game will run slower, I am unable to switch to another app or famed, and I am unable to take a screen shot.

    I have to exit put of the game and wait 5 mins or so before my phone cools down enough for me to continue my Arena Grind. Phone gets too hot after playing quests, scouting AW path, or even leveling up Champs. I even left it on the home screen, did not play or do ANYTHING, and the phone still got hot.

    OS - iOS 11.4.1
    Device Model - iPhone 7+
    Carrier - Verizon Wireless
    Wifi or Cellular Network - WiFi
  • BeerDragoonBeerDragoon Member Posts: 54
    @NEO OMG Photoshop!!!

    Yeah just kidding, I'm sure everyone besides Kabam believed you before anyway. Now even they might...maybe.
  • NEONEO Member Posts: 347
    @NEO OMG Photoshop!!!

    Yeah just kidding, I'm sure everyone besides Kabam believed you before anyway. Now even they might...maybe.

    😂
  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    Moto E4
    Android
    7.1.1
    WiFi

    My alternate phone has been having some odd issues, black boxes around the tiles, connection issues, disconnections, battery drain, stops battery from charging and more.
  • Jskeete54Jskeete54 Member Posts: 46
    NEO wrote: »
    I honestly don’t even feel safe keeping this in my house with my children. I’m about to go chuck in the lake where it’s not a fire hazard.

    Just don't charge it, and keep it off.
  • SirventixSirventix Member Posts: 6
    edited July 2018
    My iPhone 7 has gotten slower since this update due to the overheating and I have only been logging in to move during AQ and War it’s sad how fast my phone heats up It happens almost instantly it’s literally less than 5 minutes before my phone is so hot you can feel it through my case and if I’m on for more than 10 minutes I’m likely to get a black screen with a spinning loading wheel in the center and then I’m sent back to the home screen and I come back onto contest once my phone has cooled down only to find my champ half health from crashing mid fight. This is getting ridiculous they may need to pull the app from the apple store before more damage is done or the app is fixed Even my Line App will take 3-5 minutes to load after I’ve played contest.
  • JAQRIPPJAQRIPP Member Posts: 90
    I have the answer for overheating iPhones. Cold beer!
    vkp93c79mwhu.jpeg
  • AfflictionAffliction Member Posts: 382 ★★
    hgb7cmfy4sin.jpg

    Samsung galaxy s8+ running only line and mcoc at the time. Everything up to most current updates. Just btw kabam.
  • Drummer829Drummer829 Member Posts: 105
    Cristalman wrote: »
    Guys, it's already 6 days we are waiting, it's time to give us some good news, our patience is running out.

    I made a post asking the beta testers about how the beta was running. Moderator said they are still working on stuff and closed it.

    Apparently it’s very top secret and the beta testers are sworn to secrecy and not allowed to share how it’s working now

  • DrZolaDrZola Member Posts: 8,966 ★★★★★
    Drummer829 wrote: »
    Cristalman wrote: »
    Guys, it's already 6 days we are waiting, it's time to give us some good news, our patience is running out.

    I made a post asking the beta testers about how the beta was running. Moderator said they are still working on stuff and closed it.

    Apparently it’s very top secret and the beta testers are sworn to secrecy and not allowed to share how it’s working now

    Well, Ad0ra is out and closing threads. That should tell you something. At least it means the team is actually trying to resolve the issue, even if they stubbornly refuse to issue warnings or offer guidance about playing their game.

    I’m still having odd issues with other apps soon after playing MCoC. For example, I made a quick run to drop in AW D and hit a few EQ nodes. As soon as I felt the back of the phone get noticeably warm, I shut the app. Problem is, when I went to my mail, the screen locked up and I couldn’t scroll through my Inbox. Popped into forums to read a couple of threads, but Safari closed itself down.

    What seems to be affected is/are the app(s) I open immediately after spending anything more than a nominal amount of time in MCoC. Safari now runs fine, I can access my Inbox fully and the phone back is basically at room temp.

    Is it related? I don’t know enough to know. It is a recent (past week or so) situation. It doesn’t happen any other time I use the phone.

    Dr. Zola
  • Drummer829Drummer829 Member Posts: 105
    DrZola wrote: »
    Drummer829 wrote: »
    Cristalman wrote: »
    Guys, it's already 6 days we are waiting, it's time to give us some good news, our patience is running out.

    I made a post asking the beta testers about how the beta was running. Moderator said they are still working on stuff and closed it.

    Apparently it’s very top secret and the beta testers are sworn to secrecy and not allowed to share how it’s working now

    Well, Ad0ra is out and closing threads. That should tell you something. At least it means the team is actually trying to resolve the issue, even if they stubbornly refuse to issue warnings or offer guidance about playing their game.

    I’m still having odd issues with other apps soon after playing MCoC. For example, I made a quick run to drop in AW D and hit a few EQ nodes. As soon as I felt the back of the phone get noticeably warm, I shut the app. Problem is, when I went to my mail, the screen locked up and I couldn’t scroll through my Inbox. Popped into forums to read a couple of threads, but Safari closed itself down.

    What seems to be affected is/are the app(s) I open immediately after spending anything more than a nominal amount of time in MCoC. Safari now runs fine, I can access my Inbox fully and the phone back is basically at room temp.

    Is it related? I don’t know enough to know. It is a recent (past week or so) situation. It doesn’t happen any other time I use the phone.

    Dr. Zola

    Yup, it is related. The phone gets too hot and it is unable function correctly. The recommended temp is no more than 95 degrees, but people have posted the phone getting to 110 degrees. My phone does the same thing. If I play too long, my phone gets too hot and the apps will not open. My only fix is to turn off my phone and turn it back on.
  • DrZolaDrZola Member Posts: 8,966 ★★★★★
    Drummer829 wrote: »
    DrZola wrote: »
    Drummer829 wrote: »
    Cristalman wrote: »
    Guys, it's already 6 days we are waiting, it's time to give us some good news, our patience is running out.

    I made a post asking the beta testers about how the beta was running. Moderator said they are still working on stuff and closed it.

    Apparently it’s very top secret and the beta testers are sworn to secrecy and not allowed to share how it’s working now

    Well, Ad0ra is out and closing threads. That should tell you something. At least it means the team is actually trying to resolve the issue, even if they stubbornly refuse to issue warnings or offer guidance about playing their game.

    I’m still having odd issues with other apps soon after playing MCoC. For example, I made a quick run to drop in AW D and hit a few EQ nodes. As soon as I felt the back of the phone get noticeably warm, I shut the app. Problem is, when I went to my mail, the screen locked up and I couldn’t scroll through my Inbox. Popped into forums to read a couple of threads, but Safari closed itself down.

    What seems to be affected is/are the app(s) I open immediately after spending anything more than a nominal amount of time in MCoC. Safari now runs fine, I can access my Inbox fully and the phone back is basically at room temp.

    Is it related? I don’t know enough to know. It is a recent (past week or so) situation. It doesn’t happen any other time I use the phone.

    Dr. Zola

    Yup, it is related. The phone gets too hot and it is unable function correctly. The recommended temp is no more than 95 degrees, but people have posted the phone getting to 110 degrees. My phone does the same thing. If I play too long, my phone gets too hot and the apps will not open. My only fix is to turn off my phone and turn it back on.

    It makes sense. That’s precisely what I’ve been doing. Well, that and playing the absolute bare minimum.

    Dr. Zola
  • Drummer829Drummer829 Member Posts: 105
    DrZola wrote: »
    Drummer829 wrote: »
    DrZola wrote: »
    Drummer829 wrote: »
    Cristalman wrote: »
    Guys, it's already 6 days we are waiting, it's time to give us some good news, our patience is running out.

    I made a post asking the beta testers about how the beta was running. Moderator said they are still working on stuff and closed it.

    Apparently it’s very top secret and the beta testers are sworn to secrecy and not allowed to share how it’s working now

    Well, Ad0ra is out and closing threads. That should tell you something. At least it means the team is actually trying to resolve the issue, even if they stubbornly refuse to issue warnings or offer guidance about playing their game.

    I’m still having odd issues with other apps soon after playing MCoC. For example, I made a quick run to drop in AW D and hit a few EQ nodes. As soon as I felt the back of the phone get noticeably warm, I shut the app. Problem is, when I went to my mail, the screen locked up and I couldn’t scroll through my Inbox. Popped into forums to read a couple of threads, but Safari closed itself down.

    What seems to be affected is/are the app(s) I open immediately after spending anything more than a nominal amount of time in MCoC. Safari now runs fine, I can access my Inbox fully and the phone back is basically at room temp.

    Is it related? I don’t know enough to know. It is a recent (past week or so) situation. It doesn’t happen any other time I use the phone.

    Dr. Zola

    Yup, it is related. The phone gets too hot and it is unable function correctly. The recommended temp is no more than 95 degrees, but people have posted the phone getting to 110 degrees. My phone does the same thing. If I play too long, my phone gets too hot and the apps will not open. My only fix is to turn off my phone and turn it back on.

    It makes sense. That’s precisely what I’ve been doing. Well, that and playing the absolute bare minimum.

    Dr. Zola

    Can’t even get through 1 quest without my phone starting to burn up. Completion scores are going to be bad
  • WeDieYoungWeDieYoung Member Posts: 7
    Guys it is not worth breaking your phones over the game. I am/was a dedicated player for 2 years. Let’s just stop playing and monitor forums until it’s safe again if it will ever be.
This discussion has been closed.