We are aware of the issues surrounding collecting items from an in-game message(s). The team is working to resolve the issue and is hoping to have it sorted by the end of the week. More information and future communications will happen here.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
https://forums.playcontestofchampions.com/en/discussion/329772/unable-to-claim-compensation-rewards-merged-with-info
We will be closing/merging any newly created threads related to this issue.
Summoner Appreciation Week Discussion
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Comments
So why should you an other get this "appreciation" week then this is infact compensation for all of us who had their phones damaged aan lost out on weeks of rewards. Mods have said this is compensation.
I had already claimed the Summoner Appreciation Crystal but the Gift Package was not there .
When are we going to get that ?
They could have offered it to iOS only, but Android Users would have had an uproar. Given the fact that Alliances were affected as well, that wouldn't have gone over.
They could have individually calculated what someone used and/or lost and given that, but it would be months before anyone got anything, given everything else going on that needs attention as well.
They could have given Packages based on Prestige, but we saw how THAT went over in the past. Besides that, it's for everyone, and anything less than equal would have caused more problems.
They could have calculated the highest value and given that to everyone, but then you end up giving some much more than they can use and/or earn, and inevitably people will complain that others got the most valuable Resources for nothing.
You could have calculated what people potentially could have earned in all areas, but that's not fair either, considering some areas must be earned based on how well people do. Not owed as a given.
Believe it or not, there is value to everything given. It's not 6* Shards and T2A. It still has a value. All of it adds up. Some are acting as if they're giving nothing, and that's not the case. This whole Quid Pro Quo ideal is not realistic in mass numbers.
Then there's the fact that some just won't settle with anything because they're carrying resentments about everything that has gone wrong.
It's not as simple as just, DO MORE.
Kabam announcing that this shortened event and small gift package is ALSO our compensation for all of the problems lately makes what they're doing fall so short it's almost as is they wanted to get the community riled up.
Lyra saying they were taking our concerns to the game team several days ago and then no response or update being given is infuriating. Kabam has been promising improved transparency and communication since 12.0, and they haven't delivered. To fail on it regarding an appreciation event after so many failures is abysmal handling on Kabam's part.
But now, 12 hours after this was supposed to be handled, a huge number of players still haven't even received what little we were promised. And yet again the communication is sparse at best.
Are we really supposed to believe that Kabam appreciates their player base based on this?
Rant over. Until I get riled up at how badly Kabam is handling this again, anyway.
My new account which I made 4 days ago got the same rewards as my main account which went through 19.0.
If it was compensation why is my account which wasn't even created during 19.0 able to receive it?
Just sad what has happened with the game and company.
You have noone but yourself by ignoring them altogether.
Not saying you’re wrong for sticking to your principals, I just think in the long run, disregarding it will hurt noone but yourself. I like the seven hour crystals, nice stuff in them.
Just this crappy "appreciation". Thats it. Wonderful, huh?
The crystals are great I’ve already gotten a 25% health boost and lvl 2 team revive
Last Friday 14
This Friday 37
hmm wonder why...
Yeah this was just poor all around
It was clearly stated in the announcement. And yeah it's stupid
Summoner appreciation is something done annually. First it was not as long as last year, nor was it as good in terms of what was offered. Hence why I do not feel appreciated.
How this therefore includes the compensation is beyond me. Compensation should be 'on top'. Therefore it seems like negative compensation (reducing what we got from summoner appreciation rather than increasing it). If it was on top we would have had a better summoner appreciation than last year.
This does not even take into consideration the fact that the game has evolved and what was the standard last year has lessened in value.
They seem to have been trying to kill two bird with one stone in arranging this appreciation event, because it is also serving as compensation... Only instead of using a stone to try to kill said birds they are using cotton balls.