Can't Collect Rewards [Merged Threads]

Nextgen1989Nextgen1989 Posts: 3
edited November 2019 in Bugs and Known Issues
can't collect fantastic family and foes rewards.. restart again and again but still the same
Post edited by Kabam Dijon on


  • KingpinamosKingpinamos Posts: 75
    Me too
  • Peter116Peter116 Posts: 2
    Yea I’m the same. This definitely happened after the emergency maintenance. Even when I go to claim them from inventory it comes up that there are connection issues.
    This is ridiculous, please sort this out Kabam!
  • Sbt3Sbt3 Posts: 28
    Same issues here can’t claim the objective rewards.
  • Remy88LebeauRemy88Lebeau Posts: 19
    When I go to claim my rewards every time it will send a message "can't connect. Check your connection" I don't even want to try arena grinding (which is what I was doing before this maintenance)
  • GmonkeyGmonkey Posts: 1,492 ★★★★
    Yep click and click no go.
  • Viper83Viper83 Posts: 187
    Same here
  • Can’t collect special rewards either
  • New pain
    after another...
  • X_Factor_AgentX_Factor_Agent Posts: 2,826 ★★★★★
    Put it in a thread that is already open and is specifically designated for reporting tonights bugs instead of opening a million and one threads. It just adds to what Kabam has to do, creating an even longer fix.
  • DorianGrayDorianGray Posts: 23
    Same problem for me, and I somehow have items from three seperate things in one set of rewards.
  • Nextgen1989Nextgen1989 Posts: 3
    bug after bugs.. this is new one, got disconnected when i want to claim other rewards
  • I can’t claim any rewards either
  • I completed the fifth level of Win Fights Against Villains but cannot claim the reward. Is this part of the ongoing issue with the game?
  • Gaurav363Gaurav363 Posts: 35
    edited November 2019
    While claiming rewards game says please reconnect...happening for last 10 min @Kabam Miike
    Post edited by Kabam Dijon on
  • Joe35Joe35 Posts: 95
    Me too.
  • En2100En2100 Posts: 13
    Yup won’t let me claim the legendary crystal from the merc mission
  • McGMcG Posts: 30
    I completed all fights against villain champs, but I can’t claim reward.
  • AlexAvalonAlexAvalon Posts: 626 ★★★
    Same :/
  • @Kabam Miike, when I was completed with the objective milestones for hero and villain tags, i pressed claim at the rewards, and it wouldn’t let me claim my rewards at all, please fix this bug!! I can't still claim them because of the bug!!
    P.S Arena is still not working
  • Gaurav363Gaurav363 Posts: 35
    same here
  • Is happening to me too, I just posted a discussion about this.
    I’m glad you noticed this bug!
  • ViperKingVViperKingV Posts: 111

  • Same issue here. I'm getting annoyed that it's not letting me.😑
  • Nah01Nah01 Posts: 217
    Same here.
  • BooperXLBooperXL Posts: 38
    Same here plus it won’t let me claim iso from duping a 4* champ
  • JiNTarkanJiNTarkan Posts: 21
    Same with me, cannot claim rewards
  • I am having a similar issue now that have completed the final tier of fights against villains. Messed up part is the rewards would finish my next 5*....
  • Mr_ZMr_Z Posts: 29
    Yeah just had the same problem too
This discussion has been closed.