I did not run it so the ban won't/wouldn't impact me, but I don't think anyone should be banned. Just take back what people shouldn't have gotten. Players shouldn't be punished for the mistake, even players who knew it was a mistake. When a business makes a mistake it should be on them, not the customer.
It's not that simple to take back those rewards who have claimed several times as they might have already used AGs...It will take atleast months to do that if not more
I did not run it so the ban won't/wouldn't impact me, but I don't think anyone should be banned. Just take back what people shouldn't have gotten. Players shouldn't be punished for the mistake, even players who knew it was a mistake. When a business makes a mistake it should be on them, not the customer.
It's not that simple to take back those rewards who have claimed several times as they might have already used AGs...It will take atleast months to do that if not more
We have noted your concerns, folks! We are doing our very best to ensure the smoothest return of your Island adventure. We appreciate your patience and understanding in this matter. Again, please trust that the team is considering the best possible solutions for everybody to resume your Island adventure as quickly, and smoothly, as possible!
Also, as many players mentioned, please mention difficulty level on each key.. That would be easy to understand instead of looking for colors or whatever..
I knew your profile name its indian movie right.... Starring prabhas as actor......really a fantastic film....i never dreamt that india will produce such film..
Everyone needs to chill out. They have said they are working on it. Would you feel any better if they said the exact same thing again? Cause you can be assured they are working on it. Things takes time sadly just how it is. It will be up any sooner by people flooding the forum with posts and nagging
Agreed. Walk outside, have a drink, read a book. Do work. It’s all going to be fine.
Guys lets give Kabam a break they are running this game on a old platform and has a bug here and there but they try to fix it they may have their ups and downs but arguing about the downs won't help anyone it will just get annoying even if it is true what you are arguing about its not going to make the fix come faster so stop complaining about this bug and look toward the good things they done
To exploit = make use of (a situation) in a way considered unfair or underhand. Many people have used a lot of units (or real money to get units) in order to defeat the silver surfer in the show up difficulty of the summer slam (before the nerf). Kabam then nerfed the node but the people who already did the initial fight never got anything back or in return for this error. This was intentional and an obvious exploit done by Kabam. This does not even compare to a couple of sig stones obtained in a way that did not seem unnatural - sig stones some ppl never even used. Sig stones are not an awesome resource and nowhere did it say you should do a path only once, thus can be assumed normal. So if I have a bug in my game, I punish my employees, not my customers. Taking the items away makes sense, but giving 7 days ban to money spenders for a mistake made by kabam makes no sense at all. I could understand 1 day, but 7??? And all for **** rewards even. If I go to a restaurant and get 2 deserts, should I be told to never go back there? I do believe this to be abuse and nothing else.
Guys lets give Kabam a break they are running this game on a old platform and has a bug here and there but they try to fix it they may have their ups and downs but arguing about the downs won't help anyone it will just get annoying even if it is true what you are arguing about its not going to make the fix come faster so stop complaining about this bug and look toward the good things they done
Well, somewhat my sentiment. They're doing what they can, and there's no use falling apart over it. I'm waiting myself, but it'll be up when it's ready. Not much we can do but do something else.
It has been a straining two days for us all. Firstly, please allow us to express that we are fully aware of the undue stress and toll this bug has taken on the community, and also to express our most sincerest apologies to you all. Like you, we were very excited about this event as it would have been the first time we are trying out some new mechanics, carefully crafted through feedback from all of you (no energy, open paths, etc). Again, we’re disappointed that it didn’t quite work out the way we’d hoped. But we promise we had only good intentions and hoped to deliver on some of the feedback you’ve given us.
We acknowledge that we have let this unfortunate bug slip through the cracks, and we’re very sorry about it. Our team is deeply disappointed about this unforeseen circumstance and regret the necessary course of actions. However, as we hope you’ll come to understand, the show must go on, and so we must maintain the economy and stability of the game, which led us to enforce this temporary ban on players who have either knowingly or unknowingly participated in the bug exploit.
To those of you facing this consequence: we still appreciate you deeply as a player and have chosen to take some time to balance your accounts so that you may continue to enjoy the game again. This is a complicated situation and so in order for us to adjust your account properly and without jeopardizing its health otherwise, we will need that length of extra time. We hope you will all come to understand this very difficult decision we have had to make, and know that we did this with all your and your fellow Summoners' best interests at heart and in mind.
Finally, another word of apology to all of you for the grief. Please do not fight among yourselves. Summoners must stick together and we, at Kabam, stand by all of you as well.
It has been a straining two days for us all. Firstly, please allow us to express that we are fully aware of the undue stress and toll this bug has taken on the community, and also to express our most sincerest apologies to you all. Like you, we were very excited about this event as it would have been the first time we are trying out some new mechanics, carefully crafted through feedback from all of you (no energy, open paths, etc). Again, we’re disappointed that it didn’t quite work out the way we’d hoped. But we promise we had only good intentions and hoped to deliver on some of the feedback you’ve given us.
We acknowledge that we have let this unfortunate bug slip through the cracks, and we’re very sorry about it. Our team is deeply disappointed about this unforeseen circumstance and regret the necessary course of actions. However, as we hope you’ll come to understand, the show must go on, and so we must maintain the economy and stability of the game, which led us to enforce this temporary ban on players who have either knowingly or unknowingly participated in the bug exploit.
To those of you facing this consequence: we still appreciate you deeply as a player and have chosen to take some time to balance your accounts so that you may continue to enjoy the game again. This is a complicated situation and so in order for us to adjust your account properly and without jeopardizing its health otherwise, we will need that length of extra time. We hope you will all come to understand this very difficult decision we have had to make, and know that we did this with all your and your fellow Summoners' best interests at heart and in mind.
Finally, another word of apology to all of you for the grief. Please do not fight among yourselves. Summoners must stick together and we, at Kabam, stand by all of you as well.
With a heavy heart but filled with love,
The Kabam team
Thank you Boo, we understand that it is a difficult challenge to face to overcome the obstacles that this unfortunate bug has created. Can we get a time on when the side event can come back up. We have waited very long and all I ask is for a time/date. I can wait however long this takes patiently but all I ask is for a time/date for when this approximately might come back. Thank you again for doing your best for the community. 😀😀
@kabam Boo, you guys killed it with the quest with the one run I did, I say you guys hit this ball out of the park. But me like many others would like to know a time the content may enter the game once more? Will it be today or early next week? Thanks again.
It has been a straining two days for us all. Firstly, please allow us to express that we are fully aware of the undue stress and toll this bug has taken on the community, and also to express our most sincerest apologies to you all. Like you, we were very excited about this event as it would have been the first time we are trying out some new mechanics, carefully crafted through feedback from all of you (no energy, open paths, etc). Again, we’re disappointed that it didn’t quite work out the way we’d hoped. But we promise we had only good intentions and hoped to deliver on some of the feedback you’ve given us.
We acknowledge that we have let this unfortunate bug slip through the cracks, and we’re very sorry about it. Our team is deeply disappointed about this unforeseen circumstance and regret the necessary course of actions. However, as we hope you’ll come to understand, the show must go on, and so we must maintain the economy and stability of the game, which led us to enforce this temporary ban on players who have either knowingly or unknowingly participated in the bug exploit.
To those of you facing this consequence: we still appreciate you deeply as a player and have chosen to take some time to balance your accounts so that you may continue to enjoy the game again. This is a complicated situation and so in order for us to adjust your account properly and without jeopardizing its health otherwise, we will need that length of extra time. We hope you will all come to understand this very difficult decision we have had to make, and know that we did this with all your and your fellow Summoners' best interests at heart and in mind.
Finally, another word of apology to all of you for the grief. Please do not fight among yourselves. Summoners must stick together and we, at Kabam, stand by all of you as well.
@kabam Boo, you guys killed it with the quest with the one run I did I say you guys hit this ball out of the park. But me like many others would like to know a time the content may enter the game once more? Will it be today or early next week? Thanks again.
@kabam Boo may be the best person Kabam could've hired man this guy know how to talk to people what a well written apology, i understand and hope you guys get things right looking forward to whats ahead and while you guys are at it please put back completion rewards on uncollected difficulty.
Also, just FYI, they removed the chests and replaced them with the actual rewards now. Would have been nice to know as I wasted a key on the Iron Fist path hoping to get an AG, but instead, will end up with 25 tier 4 catalysts... woo hoo. My fault for not looking I guess.
It has been a straining two days for us all. Firstly, please allow us to express that we are fully aware of the undue stress and toll this bug has taken on the community, and also to express our most sincerest apologies to you all. Like you, we were very excited about this event as it would have been the first time we are trying out some new mechanics, carefully crafted through feedback from all of you (no energy, open paths, etc). Again, we’re disappointed that it didn’t quite work out the way we’d hoped. But we promise we had only good intentions and hoped to deliver on some of the feedback you’ve given us.
We acknowledge that we have let this unfortunate bug slip through the cracks, and we’re very sorry about it. Our team is deeply disappointed about this unforeseen circumstance and regret the necessary course of actions. However, as we hope you’ll come to understand, the show must go on, and so we must maintain the economy and stability of the game, which led us to enforce this temporary ban on players who have either knowingly or unknowingly participated in the bug exploit.
To those of you facing this consequence: we still appreciate you deeply as a player and have chosen to take some time to balance your accounts so that you may continue to enjoy the game again. This is a complicated situation and so in order for us to adjust your account properly and without jeopardizing its health otherwise, we will need that length of extra time. We hope you will all come to understand this very difficult decision we have had to make, and know that we did this with all your and your fellow Summoners' best interests at heart and in mind.
Finally, another word of apology to all of you for the grief. Please do not fight among yourselves. Summoners must stick together and we, at Kabam, stand by all of you as well.
@Kabam Miike After the mutant treasure island returned , I have faced a few bugs which i want to inform the kabam team 1.there is a visual bug where the rewards are not displayed on the completion pop up screen but i have still received the reward(the reward is 5* featured crystal) 2.when i quit a quest as i could not defeat the boss, i got my keys back and the path i took was closed but the reward was missing. So when i checked the crystals tab i had got the reward even when i had not defeated the boss(reward is the 5* awakening gem crystal) (P.s. i hope this is not considered as a exploit and i am not banned)
Comments
...although I'm already almost done, just have to full explore the last quest.
Starring prabhas as actor......really a fantastic film....i never dreamt that india will produce such film..
Dr. Zola
Many people have used a lot of units (or real money to get units) in order to defeat the silver surfer in the show up difficulty of the summer slam (before the nerf). Kabam then nerfed the node but the people who already did the initial fight never got anything back or in return for this error. This was intentional and an obvious exploit done by Kabam. This does not even compare to a couple of sig stones obtained in a way that did not seem unnatural - sig stones some ppl never even used. Sig stones are not an awesome resource and nowhere did it say you should do a path only once, thus can be assumed normal.
So if I have a bug in my game, I punish my employees, not my customers. Taking the items away makes sense, but giving 7 days ban to money spenders for a mistake made by kabam makes no sense at all. I could understand 1 day, but 7??? And all for **** rewards even. If I go to a restaurant and get 2 deserts, should I be told to never go back there? I do believe this to be abuse and nothing else.
It has been a straining two days for us all. Firstly, please allow us to express that we are fully aware of the undue stress and toll this bug has taken on the community, and also to express our most sincerest apologies to you all. Like you, we were very excited about this event as it would have been the first time we are trying out some new mechanics, carefully crafted through feedback from all of you (no energy, open paths, etc). Again, we’re disappointed that it didn’t quite work out the way we’d hoped. But we promise we had only good intentions and hoped to deliver on some of the feedback you’ve given us.
We acknowledge that we have let this unfortunate bug slip through the cracks, and we’re very sorry about it. Our team is deeply disappointed about this unforeseen circumstance and regret the necessary course of actions. However, as we hope you’ll come to understand, the show must go on, and so we must maintain the economy and stability of the game, which led us to enforce this temporary ban on players who have either knowingly or unknowingly participated in the bug exploit.
To those of you facing this consequence: we still appreciate you deeply as a player and have chosen to take some time to balance your accounts so that you may continue to enjoy the game again. This is a complicated situation and so in order for us to adjust your account properly and without jeopardizing its health otherwise, we will need that length of extra time. We hope you will all come to understand this very difficult decision we have had to make, and know that we did this with all your and your fellow Summoners' best interests at heart and in mind.
Finally, another word of apology to all of you for the grief. Please do not fight among yourselves. Summoners must stick together and we, at Kabam, stand by all of you as well.
With a heavy heart but filled with love,
The Kabam team
Thank you Boo, we understand that it is a difficult challenge to face to overcome the obstacles that this unfortunate bug has created. Can we get a time on when the side event can come back up. We have waited very long and all I ask is for a time/date. I can wait however long this takes patiently but all I ask is for a time/date for when this approximately might come back. Thank you again for doing your best for the community. 😀😀
Thanks Boo.
Also, it is back up, for me at least.
Dr. Zola
We would really like to know
1.there is a visual bug where the rewards are not displayed on the completion pop up screen but i have still received the reward(the reward is 5* featured crystal)
2.when i quit a quest as i could not defeat the boss, i got my keys back and the path i took was closed but the reward was missing. So when i checked the crystals tab i had got the reward even when i had not defeated the boss(reward is the 5* awakening gem crystal)
(P.s. i hope this is not considered as a exploit and i am not banned)