Network connection issue [Merged Thread]

GamerKniteGamerKnite Member Posts: 181 ★★
edited October 2020 in Bugs and Known Issues
Since the update , it takes a good solid minute or two , just to load in and it displays the connection issue. Any word on a possible fix ?


Post edited by Kabam Vydious on
«13456719

Comments

  • EtjamaEtjama Member Posts: 7,981 ★★★★★
    I'm on the same phone, but it's working fine for me.
  • SaadAsadSaadAsad Member Posts: 43
    The same is happening to me
  • Sarvanga1_Sarvanga1_ Member Posts: 4,161 ★★★★★
    edited October 2020
    Mine is Samsung Galaxy M31
  • Thicco_ModeThicco_Mode Member Posts: 8,852 ★★★★★
    I had that for the first login, but it fixed itself. but I have noticed that the connection issues are back
  • parvesh_raiparvesh_rai Member Posts: 23
    M using asus zenfone 5z, data n just updated game from play store, can't get past of first loading screen after 80mb download required prompt
  • EgretM4EgretM4 Member Posts: 180 ★★
    I think it increases after each update for awhile because the extra data it downloads is from the main server rather than the App Store. The extra throughput needed for when everyone is hitting the server for the large extra data is the issue. Just a guess
  • BuckyBruhBuckyBruh Member Posts: 453 ★★★
    Same over here. Samsung Galaxy Note8.
  • FabiusBRFabiusBR Member Posts: 297 ★★★
    Game has crashed twice since I updated. Before the update it had been weeks since it last crashed. Definitely some stability issues added with the update. Running iOS 14.0.1 on iPad 6th gen.
  • Uncle_RajUncle_Raj Member Posts: 49
    Samsung s8
    Latest software
    Shows no wifi sign even though I have super fast connection. Started after I updated the game today to the latest version. Have deleted and reinstalled but same issue. Even tried using data. No luck. Can someone point me in the right direction?
  • Aziz5253Aziz5253 Member Posts: 495 ★★★
    Same problem here, everytime I log in it gets stuck after the update.

    Samsung A50
    Android 10
    28.2.0
    Both on Data and WiFi
    Data - Reliance Jio
  • Uncle_RajUncle_Raj Member Posts: 49
    edited October 2020
    Samsung s8
    Latest software
    Shows no wifi sign even though I have super fast connection. Started after I updated the game today to the latest version. Have deleted and reinstalled but same issue. Even tried using data. No luck. Can someone point me in the right direction?
    Btw I accidentally posted this 3 times. sorry
  • TheBestinTuakauTheBestinTuakau Member Posts: 955 ★★★
    https://www.youtube.com/watch?v=9rHHAioGids

    Can't login after new update.
    Model: Samsung Galaxy A50
    Andriod version:10
    Game Version: Latest update(28.2.0)
    Wifi or Cellular: Wifi
  • GroundedWisdomGroundedWisdom Member Posts: 36,633 ★★★★★
    It was both WiFi and data.
    Samsung Gakaxy 10
    Android 10
    28.2.0

    I'm in now, but it would either show Error, or the connection prompt.
  • ImranImran Member Posts: 587 ★★★
    edited October 2020
    Android 10, MiUi 12, WiFi connection
    Device : Xiaomi redmi note 7s
  • SeptristicSeptristic Member Posts: 42
    I just updated to the newest version on Android, and it won't go past the Loading Screen. I keep getting the Error prompt.
    Samsung Note 8
    Android 9
  • SeptristicSeptristic Member Posts: 42
    I just updated to the newest version on Android, and it won't go past the Loading Screen. I keep getting the Error prompt.
  • ImranImran Member Posts: 587 ★★★
    edited October 2020
    Same problem Android 10, MiUi 12 in WiFi connection.
    XIAOMI REDMI NOTE 7S
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